Show Agent's Location on Site, Not MC's Location (Multiple MCs)
Currently, the location displayed for agents on their consumer profile found on kw.com is the location of their MC, NOT the location they have entered in their marketing profile. This becomes a problem when agents are part of multiple MCs and operate more out of one versus the other. The feature has been designed to display the oldest established MC, not which MC the agent joined first but the oldest MC. There are instances where the agent barely does any business in the location of the oldest MC they are part of, which causes their profile to look misleading. This is also a problem for MCs with business centers in different surrounding states. Again, the location will display the MC's location, not the BCs, so agent profiles again display the wrong location for the agent, which does not make sense.
AdminMatthew Wilburn
(Product Specialist, Keller Williams Realty)
shared this idea
With the new Agent Service Areas functionality, agents can now select the areas they work in. This will default to 15 miles from their MC address but can be customized to include multiple boundary types, including cities, zip codes, and neighborhoods.
Please see the Answers article here for more detail.
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LABS Team
commented
Our market center is currently under a different office brokerage which is in a different city. The website displays this "different" city, it would be nice to be able to hide/show your location and not automatically display on my website profile.
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LABS Team
commented
Currently, the location displayed for an agent on the KW App / Agent Sites (About Page) pulls from the specific location of the market center that they are a part of. It would be nice for agents to be able to edit this location. Especially agents who do not serve that area. We recently merged market centers and all 100 agents are now showing up with a city that is 50 miles away. In order to not confuse the consumer, agents need access to be able to edit this information.