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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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53 results found

  1. Instead of having to change the default email to a specific agent, you could have a "team email" as a default option on "team" accounts that allows you to send emails in a campaign to all contacts of the "team" without it having one specific agent's contact information.

    1 vote

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  2. These leads are requesting to be contacted through Whatsapp. Emails are generic emails. Sometimes they start trying to scam, but agents I spoke to were smart and recoginized this.

    2 votes

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  3. Need the ability to run an ad to find buyer leads for a private listing while we are prepping the listing to go live in the Public MLS system.

    5 votes

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  4. Currently, our Direct Mail Campaigns don't merge spouses when sending postcards, meaning each individual contact is sent a postcard, which significantly increases costs for larger mailings. We should have the ability to upload our own mailing labels (which we can create and have linked spouses merged onto one label) so that multiple postcards aren't sent to the same address.

    5 votes

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  5. There is a 90MB file size limit for video in a Facebook ad in the new paid ads experience. This eliminates most videos without dropping the resolution and bitrate. If you run an ad directly through Facebook there is a 4GB limit. That's 16 times more video if you run it directly through Facebook.

    2 votes

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  6. Is there a way if I use a quick post, it is put under a title or section letting me know that I have used it since my options have been updated (or maybe even a toggle indicator for 'used'). I forget which ones I have used and I don't want to be seen as repetitive.

    2 votes

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  7. I want an easier way to understand if my ad is doing well or not

    1 vote

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  8. Please let us filter by tags that we do NOT want to select or send a campaign to

    2 votes

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  9. The RealMailers system does not identify the "relationships" in Command and it does in fact send two postcards to, say a husband & wife or partner at the same address. This is frustrating & looks odd to my clients & costs me more! Would love if there's a work around. Thank you so much!

    3 votes

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  10. Would love to be able to use the email campaign feature vs the smart plans every time, however, at the moment I have try and send every agent the same email and have them send to their people, I'd rather just be able to send one for the team, and default to the assigned agent.

    6 votes

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  11. Please add something in KW command where we can run paid campaigns on YouTube. I think the following options would maximize the benefit.

    1. Give the agents options to upload a list of prospective clients they would like to advertise to, or have an option for command to use the YouTube algorithm to target prospective clients.
    2. Provide options for the agents where viewers to skip the ad after a certain amount of time or watch the entire ad.
    3. Give agents the option to have the ad run prior to the video the consumer wants to watch, or if the ad will…
    5 votes

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  12. TikTok is an increasingly popular app that we use to create content and stay relevant in a tech world. It would be helpful to have links like FB and instagram so our leads, contacts and SOI can stay up to date on us.

    3 votes

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  13. We would LOVE to have the ability to automate Social Media Marketing directly from the MLS/IDX. For instance, a new listing of one of our agents hits the market, it feeds into Command and triggers a social media flyer about that listing onto the agent's media platform, based on templates we have chosen

    2 votes

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