172 results found
-
Allow Duplicate Contacts in Team Database
For larger teams, we run into a lot of cases where a member of the team adds someone to their contacts, only to see the contact already exists in the team database. Our current workaround is telling the second agent to add the contact to their personal database, but then they can not leverage the team's SmartPlans, create team opportunities, the contact is not visible to the team, etc. We would love to have our agents operate solely out of their team account, but this snag makes it nearly impossible.
It would be nice if you could toggle a setting…
20 votes -
Review link to send in contacts
Can you add the option on our contacts to send a link for them to review us please so we don't have to scour Command for the link?
2 votes -
cannot manually type in the State in the create address
When creating an address for a contact (It was a PO Box) I cannot manually type in the state. I have to search for the state even if I put the correct abbreviation for the state. So annoying!
3 votes -
document in contacts
Add a ‘Documents’ button to the contact record so we can save and organize documents even before the contact becomes an opportunity.
3 votes -
Adding a brand new contact in the contact pop up screen
It would be nice to add a contact while I am already on a contacts page so I don't have to keep clicking on the "back to contacts " tab to back to the contacts list and click "create a new contact". I often come home from networking events and have a stack of business cards and causes extra steps in adding one new contact after another
3 votes -
Update Linked Contacts at One Time
It would be very helpful to have the ability to update "linked" contacts all at once. For example, if I update a contact's address, home anniversary, or conversation notes, it would save time and ensure all linked contacts remain up to date. A prompt or option to "update connected contacts" when clicking save would make the process more efficient and help maintain consistent and accurate information.
13 votes -
Allow Formatting in Notes (Bullets, Space Breaks, etc.)
It would be helpful if there was a way to adjust the viewing of contact notes so it's not just one large paragraph. We reach out to our clients and keep track by date and start a new line for each date but when we look at the notes, it's all one paragraph vs being sorted by date even if we start a new line so they are all separate.
An option such as bullet points that can list things out within a single note would help in keeping things organized better.
33 votes -
Right click on email in Contact record, to copy (paste) email address
In a Contact record that has a saved email address, when I right click on the email address hyperlink, there is no option to click "copy email address". This is a feature in many applications. It would be helpful to quickly copy from this Contact view screen instead of having to click Edit contact to then copy. This new option would save a step.
2 votes -
Enable Messages for Google on Android for KW email accounts
Enable Messages for Google on Android for KW email accounts
6 votes -
Ability to have a further drop down in "New Activity" for Calls, For Attempted Contact, No answer, Voicemail, etc...
When you add a "New Activity" to a contact, and the interaction is a "call", there is no way to add "attempted call".
In the SMARTPlan version, you're able to drop it down further to be "no answer, left voicemail, etc." but you can't when you add a manual activity.
Could you allow for a drop down menu so we can actually keep track of how many people we actually connect with?
6 votes -
view saved search results
Let agents view the saved search results from command, hyperlink the search criteria and show the results or timeline event with the property sent similar to when the property is viewed.
As of now the properties look to be sent and the agent has no idea and no way to view what was sent unless the client clicks the property.
24 votes -
Hide "country" for printing labels.
Have ability to hide the country when printing labels. All of my mailings are to people in the US. Having it on the label is unnecessary, looks odd, and maybe unprofessional. I expect agents in other countries have clients that mostly or entirely live in the one country.
16 votes -
Export Mailing Labels via Tag
If I select certain groups via tag or filter...for example birthdays...and export it to mailing labels via the bulk function, I ONLY want to get the specific people that I selected in that tag or filter. Currently, if that contact is connected to a spouse relationship, then the labels contain both individuals and are useless for birthday card mailings or specific things targeted toward one individual.
16 votes -
add a dialer to Command
add a dialer to Command
10 votes -
Allow ZIP Code/Geo Market Areas/School Zones for Neighborhood Selection
Enhance Monthly Neighborhood SmartPlans in Command by incorporating zip codes and geo market areas, allowing agents to create more precise and tailored drip campaigns based on clients' buy boxes. This upgrade will overcome the limitations of the current neighborhood classifications, offering a broader and more flexible approach to targeting prospective buyers. By integrating zip codes and geo-market areas, agents can efficiently address clients' specific needs, leading to increased engagement and more successful transactions. This improvement will significantly enhance the user experience and effectiveness of Command's SmartPlans, driving better results for agents and their clients.
26 votes -
Add the ability to search for a contact with specific content in the notes. EX: Search for all contacts with notes containing "Katy, 3 bedro
Add the ability to search for a contact with specific content in the notes. EX: Search for all contacts with notes containing "Katy, 3 bedroom"
13 votes -
Adding Interactions: Outcome Details
In Associates Command, adding an Interaction Activity: no can select an outcome compared to CommandMC = you can select the outcome: answered, no answer, left voicemail, etc. Support said this feature is not available in associates Command, only for CommandMC : However, in the standard Command platform used by associates, these specific interaction outcome options are not available. The functionality in CommandMC is tailored for Market Center leadership to manage and track interactions more comprehensively, which may not be mirrored in the associate-facing Command platform.
*We'd love that for our associates who have ISA's and want to leave better details…
3 votes -
skip trace
Have KW Contacts integrate with a skip tracing service to update information fields. Make it optional (like merging duplicates) in case we need to keep the information we have for smart plans.
2 votes -
add a picture
I would like to be able to add pictures and scans into my contacts information
2 votes -
Edit the 'Notes' Associated with an Activity
When adding an activity for a contact, you are able to add your notes associated with that call, text, mailing, etc. However, you cannot edit those notes once the activity is saved. So if you make a mistake you cannot undo it.
21 votes
- Don't see your idea?