240 results found
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Prioritize Address in Contact Entry Modal
Please move where we add the address in the contact up with the email and phone number. Our MC has less than 20% of its contacts with addresses because they will not hit the additional info button.
18 votes -
Add Real-Time Property Info & Google Street View in Contact Profiles
We’d like to suggest enhancing the Contact Profile page in KW Command by integrating real-time property data and a Google Street View preview based on the address saved in the contact's profile.
Proposed Features:
Live Property Snapshot: Pull basic property details (beds, baths, square footage, lot size, last sold date, estimated value, etc.) from a trusted public data source based on the address in the contact’s profile.Street View Integration: Embed a Google Street View image of the contact’s address directly in their profile for quick visual context.
Why This Matters:
When we're calling or engaging with contacts directly from…1 vote -
Make the AI Summary Optional or Hidden in Contact Profiles
We’d like to suggest a change to how the AI Summary appears in contact profiles within KW Command.
Currently, the summary automatically generates and takes up a large portion of the screen whenever we view a contact’s profile. This behavior is frustrating and disruptive, especially when we're trying to quickly review a contact’s timeline or call notes. The summary often displays irrelevant or redundant information, and it’s not something we asked to see every time.
Proposed Solution:
Hide the AI Summary by default and allow it to be expanded only when needed (e.g., by clicking a button like “Generate Summary”…1 vote -
Built In Dialer
Integrated Dialing System for KW Command
I want to suggest the development of an integrated dialing system within KW Command, designed to streamline call workflows, enhance lead follow-up, and improve overall agent productivity. Here’s how it could function:
Key Features:
Integrated Dialer with List Management
- Dial contacts directly within Command using a built-in system.
- Create and call through lists based on tags, lead sources, or advanced filters (e.g., “Past Clients,” “Sphere of Influence,” or “Haven’t Been Called in 30 Days”).Post-Call Organization & Activity Logging
- After each call attempt, prompt the user to log notes and select…1 vote -
Adding Interactions: Outcome Details
In Associates Command, adding an Interaction Activity: no can select an outcome compared to CommandMC = you can select the outcome: answered, no answer, left voicemail, etc. Support said this feature is not available in associates Command, only for CommandMC : However, in the standard Command platform used by associates, these specific interaction outcome options are not available. The functionality in CommandMC is tailored for Market Center leadership to manage and track interactions more comprehensively, which may not be mirrored in the associate-facing Command platform.
*We'd love that for our associates who have ISA's and want to leave better details…
1 vote -
After completing a search for contacts, opening and moving through them, add a number above the next arrows for where you are in the list.
After completing a search for contacts, opening and moving through them, add a number above the next arrows for where you are in the list. EX 3 of 247 so you know how far you are into the list.
1 vote -
List Tags in alphabetical order to make it easier to see if a tag is present.
List Tags in alphabetical order to make it easier to see if a tag is present.
1 vote -
4 votes
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Link All Contacts in a Household or With A Common Address
We need the ability to link multiple contacts living in a single household with the same address.
There should be system logic to identify and suggest household members based upon a common address in command. There should also be the ability to manually link household contacts if we do not yet have their address.
This would be different from the relationships feature since related contacts may or may not all live together.
7 votes -
forward emails I have with clients/vendors to save as "notes" on a contact or on an opportunit
forward emails I have with clients/vendors to save as "notes" on a contact or on an opportunit
3 votes -
Improving the number of search criteria we can choose from when setting up recurring searches for our clients.
adding some additional search parameters to what we currently have...maybe not all of the ones available in mls but at least the 20 most used would be a great start. I'm currently having to set up reccurring searches through mls for more than half of my contacts instead of command due to lack of filter options.
2 votes -
Integrate Optional VoIP App of Your Choice
I searched others' ideas and I didn't see this one addressed.
I see that we have the capability to make calls directly from the app (how cool!), and that it can track it as an activity (wow!), AND that you can choose whether to use your device's phone plan OR Whatsapp (amazing!).
I am wondering if it is possible to integrate my Google Voice VoIP phone number (or other app for other people) as another option besides personal phone plan & Whatsapp. I am trying (if at all feasible) to make my VoIP my business number and keep my personal…
1 vote -
add activity to a group
It would be great to be able to "add activity" to a group of people that have been tagged when we send something to the entire group either through a direct mailer or an email etc vs having to add that activity one at a time.
3 votes -
Add attempts to the daily tracker log
In the daily tracker log sheet, please add a field to enter the number of attempts. That way we can see how many communication attempts we are making each day vs. how many actual 2 way conversations are happening.
3 votes -
Ability to Map our contact addresses for shorter drive time
I do pop-bys for my clients and with the growing date base, if we could just check mark the names and ask the command to map the addresses to utilize less drive time, it will save us a lot of time. Google map can only do 25 addressed max, there are other apps that will do 50 addresses but we have to share the contacts with them. We need command to do this or us so we do not upload our contacts in a third party app. Please help.
8 votes -
Add Assignee Field to Export file
Please add "Assignee" as a column in the Export file. Within the export file, team managers need to know which team member is assigned to a specific contact. Currently, you have to first filter by assignee and then export, which means separate exports for each team member. It'd be more efficient to export all contacts, clean up the file and then sort by an Assignee column. So many other fields are included in Export, why not Assignee?
2 votes -
Sort SmartViews in Order
The desktop version of Command needs to sort SmartViews in alphabetical order like the mobile version currently does. The random order makes no sense after all this time unless we are still in Beta.
1 vote -
Show Phone Number Type in Contact Record
Can we label the phone numbers; we already select what it is when entering it but it does not reflect once saved. I cannot tell which is a work line or a mobile
8 votes -
Add more than 3 relationships on a contact
Some contacts have more than 3 relationships, agent wants Command to let her add more than 3 relationships in a contact
5 votes -
2 votes
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