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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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227 results found

  1. I would like an easier way to customize labels on export to group families together and address them as families (IE - The Smith Family) so that I am not accidentally sending my direct mail pieces to the same members of one household

    5 votes

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  2. It would be valuable to have the ability to quickly view and track what my client are looking for using specific search parameters, such as property type (single-family, condo, etc.), number of bedrooms, bathrooms, square footage, and more. This feature would allow us to easily see our clients' preferences at a glance, saving time and making it easier to match them with suitable properties.

    Having this information readily available in a client’s profile would streamline the home search process and ensure that agents are always up to date on their clients' needs. It would also be great to include additional…

    3 votes

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  3. Would love to see some additional tagging capabilities in a contact's timeline for teams. Being able to tag members of the team when looking for updates or when communicating with a team member would be a game changer for collaboration.

    1 vote

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  4. Change address labels to be: "property" address and "mailing" address. This would be clear and consistent with the world. The curent, "home" and "add an address" - that then use "home" and "mailing" on a different screen are confusing. Let's keep it simple, keep it clearly identifiable, and keep it consistent.

    Thanks.

    1 vote

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  5. filter out contacts that have a 'Do Not Contact' option selected under Additional Information

    2 votes

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  6. 3 votes

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  7. After an open house, I would like to be able to assign neighborhood(s) to all visitors who attended the open house. Would need the ability to "look up on a map", not just type in the neighborhood since Nextdoor com does not always have the proper info.

    17 votes

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    under review  ·  6 comments  ·  Contacts  ·  Admin →
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  8. Agent would like to mass update contacts via a CSV tag import, as he considers it would be a very helpful feature to have as it would save a lot of time, different than bulk tagging from bulk action menu.

    2 votes

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  9. People want to see different contact information when you pull up a contact in Command. My experience developing applications & UI has always been a best practice to have as few clicks or physical interaction/navigation as possible.

    To minimize scrolling and see what each agent values as pertinent contact information when the contact is displayed, we should be able to modify the layout of the information on a contact card. For instance, the address is not in view nor is the 'About' section. We should be able to organize the subsections in a contact card.

    Further, there is a significant…

    8 votes

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    under review  ·  4 comments  ·  Contacts  ·  Admin →
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  10. Being able to connect to mobile number not facetime audio. Also changing to the next contact through the arrow keys on desktop would be fantastic.

    1 vote

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  11. For those of us that truly specialize in Military clients, some of them periodically PCS oversees and only have an APO/FPO/DPO address. We would like to keep in touch with them. It is a completely diff format. We had someone ask for this previously and a KW Product Specialist closed the voting and made a comment "You can now type in an address and choose "Add New" to select the Country that your Contact is in!"

    Just to be clear to our computer programmers and "Product Specialists", APO addresses need more than "you can add their country" because there is…

    4 votes

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  12. I sort my Contacts list by Last Contacted. I would like to see a column next to that HOW I contacted them. Was the activity a text, call, mail, etc? If I could see that in one glance, it would be very helpful!

    9 votes

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  13. I would like to add things like:

    • written note
    • comment on social media post
    • liked social media post
    • email
    • conversation

    And any others that come up that are relevant to how we interact.

    6 votes

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    under review  ·  5 comments  ·  Contacts  ·  Admin →
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  14. Smart views revert to narrow columns so I have to manually widen each column to see the complete data. For instance I have a smart view with birthdays and addresses for mailing birthday cards, but when I open the smart view the birthday AND address are cut off. When you save the smart view it should save the column width. Also the column sort is not retained either. It should be. There are a lot of potential case uses for this.

    1 vote

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  15. Team owned contacts can not be changed quickly to a new owner instead it's a 1 by 1. This is most commonly seen when contacts are uploaded incorrectly

    6 votes

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  16. be able to send saved searches emails without the contact being registered in the agent site.

    5 votes

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  17. when entering a note you are able to add paragraphs ect but when you save it, it is a big run on paragraph .. not appealing!

    2 votes

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  18. When generating mailing labels they should sort alphabetically and combine married couples on one label.

    22 votes

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    in the backlog  ·  5 comments  ·  Contacts  ·  Admin →
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  19. When you open up a contact's profile page, I'd like to see the created date on the left side, under the lead source line. As of now, if I want to see how long I've known someone, I have to take extra steps to search for them in the main page to see the date in the list.

    1 vote

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  20. Should be able to block or mark leads as scam. We get scam emails from the website and all we can do is archive them.

    3 votes

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