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CommandMC

Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 


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CommandMC

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279 results found

  1. Create a feature where you can make a certain deduction apply to a certain number of transactions before it stops automatically, or when a total deduction amount threshhold is reached. For example, a PC deduction will apply to the agent's next three transactions and then stop automatically or the deduction will apply until the agent's MC cap has been met. This could apply to a wide range of scenarios where the agent will have a deduction for a set period of time or a number of transactions.

    64 votes

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  2. This should apply to recruits and track through to associates. Command MC should have the ability to delete custom recruit lead sources. It's like custom tags, when systems change, the available lead sources need to be updated for a cleaner more streamlined systems.

    10 votes

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    under review  ·  2 comments  ·  Recruits  ·  Admin →
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  3. In the Associates tab of Command MC - let's be able to click at the top on the production tab and have it filter into a top down production level of all of our associates. A year to date top down with a click!

    6 votes

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    under review  ·  1 comment  ·  Associates  ·  Admin →
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  4. If an associate is approved as an Earned In Luxury Associate in the Luxury Roster under the Admin applet, their Associate entry should automatically be tagged as Luxury to better enable MC Leadership to send communications and smaprtplans around luxury information to that group.

    3 votes

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    under review  ·  0 comments  ·  Associates  ·  Admin →
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  5. I recommend verifying the property address using the auto-fill feature at the very beginning of the transaction. Waiting until you're creating or accepting an offer can cause unnecessary delays and prevent you from moving forward to the Commission tab. Taking a few extra seconds upfront will save you time later in the process!

    3 votes

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  6. Many apps have options in them where you can see the client's account how they see their account from an admin position. I think this is known as "View As" or "Impersonation"

    Salesforce, WordPress does this and so does Circle.io, the community platform.

    As Leadership, we frequently need to access an agents account to assist them with something or provide a service. For example, we will go in and schedule a social media post on their behalf as a service or we will attempt to replicate an error so we can record the Loom and submit a ticket. If we…

    20 votes

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    tell us more  ·  0 comments  ·  Associates  ·  Admin →
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  7. Allow agents to choose their primary Market Center for awards purposes. I have 2 situations where an agent is active in my MC, joined a 2nd MC out of state, has done little to no business there, yet, their awards information and medals go to the new MC - they are a top 10 agent in my MC and on the ALC and the new MC barely knows who they are. The 2nd situation is my largest team (and my OP) all of their main team production is out of my MC, yet, because later on he because a part…

    1 vote

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    under review  ·  0 comments  ·  Associates  ·  Admin →
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  8. When Agents or MCTT use the "Chat with Support" option a pop-up box appears. This chatbox is tied to whatever Command Page you are currently on when opening the support chat.
    My recommendation is for this chatbox to follow the user if they leave the page. If they make any changes to the command page or refresh, the chat will force close and lose progress. You receive a follow up email with the transcript of the chat, however there isn't a way to reunite with the support agent who was assisting. This causes frustration on the agent, admin and support…

    4 votes

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    under review  ·  1 comment  ·  Admin Applet  ·  Admin →
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  9. I need to be able to see an agents side of the work flow on their commissions tab so I can assist and help point them in the right direction when they are creating their commission tab.

    49 votes

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  10. When the CDA is printed, include today's date automatically as well as include an uploaded signature based on the user. This would save time from opening the .pdf, adding the date and signature, then re-saving the file.

    24 votes

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  11. It was be amazing if the system would not allow agents to put all zeros in as the EIN number. Is there a way to not let them add the vendor if they use 00-0000000. We have no way of knowing this has occurred until we go to do the 1099's and it causes a lot of back and forth searching to correct.

    4 votes

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    under review  ·  1 comment  ·  Transactions  ·  Admin →
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  12. We would like to be able to sort by month easily for any date column in reports. If a date column is added, clicking in the filter box there is a bunch of different ways to sort but there is no field to sort by a specific month. You can click the timeframe and click say all of the September month/year but when you have been open a long time, this is quite time consuming. Adding a tab there for month would be very helpful. I can see a case use for searching by a particular month for every date…

    24 votes

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    under review  ·  3 comments  ·  MC Reports  ·  Admin →
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  13. When there is a concession on a transaction, the concession does not show on page 1 of the DA. It only shows on page 2, making it appear that the Gross commission amounts don't match. This is an issue with Title Companies, with some returning the DA, thinking it's an error.

    3 votes

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  14. Our staff is being assigned tasks from our Onboarding Smartplans, but our staff has to click through to get to the "other tasks". I've seen that you guys are working on making that less clicks. I also think we need a push notification, command notification, or an email to notifiy them that they have a new task assigned to them.

    25 votes

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    under review  ·  5 comments  ·  MC Tasks  ·  Admin →
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  15. Link to be able to Print All Reports at once at Month End just like winmore had this option instead of us having to click each. This will save time and help with not forgetting to print certain ones

    7 votes

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  16. Please add Buyer and Seller Email Addresses to the Sales Transactions for Market Center Reports.

    1 vote

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  17. Allow Auto Tag for agent's production status: 1/2 cap, full cap, quarter capper for current agents, and recruits since update shows recruit production without using broker metrics

    2 votes

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    under review  ·  0 comments  ·  Recruits  ·  Admin →
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  18. We need the ability to merge vendors - or at the very least, prohibit agents from creating multiple. Use the EIN as the check. This is very important for co-brokers

    56 votes

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  19. If a deposit is edited, the system should track, and show, the changes made to the deposit. IE the transactions added or removed.

    55 votes

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  20. Instead of logging into Agent Command, MC Leadership should have the option to sign in directly to the CommandMC Dashboard & Include a tasks widget on the CommandMC Dashboards.

    5 votes

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