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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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1362 results found

  1. Currently, I have set our Team's yearly production goal under our rainmaker's account while logged under the team account. Initially I thought this was setting the goal for the whole team under the team account. I had an individual agent on the team add in their annual goal in their Command account on the team side. Since doing so, when looking at goals for "All Team Members" it now has the combination of the Team/Rainmaker Goal, plus the individual agent. Ex: 65 Transactions (Team) + 16 (Individual) = 81 Transactions (All Team Members, not correct)

    There should be a way…

    4 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  2. Can we have an option to skip weekends in the smartplans? I tend not to work/make calls on weekends, and by monday I am overwhelmed with the numbers I have in my task list for the week and so I do nothing...eventually just archiving everything and starting over. Can you fix this?

    6 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  3. It would be helpful to be able to tag people not included in the particular opportunity such as VAs and cooperating agents so we can notify others of things they need to do.

    For example:

    If an admin is the one that submits the paperwork and is the point of contact, we want them to get the notification. However, we can only do that right now if they are in command and the rainmaker uses the team opportunity and assigns the admin to the opportunity.

    Another example is Agent 1 submits the file as the listing agent and Agent 2…

    3 votes

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  4. Instead of the current Designs applet, I would love to see Canva be integrated into Designs instead since the current one is not very user friendly.

    7 votes

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    under review  ·  8 comments  ·  Designs  ·  Admin →
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  5. Auto apply the tag "Open House Signin" to any lead that comes in from the Command Site Open house links.

    Because leads are auto assigned to the agent doing the open house, we do not have the ability to use lead routing to add a tag and trigger smartplans. This means agents on teams must manually put the leads on SmartPlans.

    Solo agents have this via lead source. This is a huge pain point for teams and rainmakers who have multiple open houses and need speed to lead.

    3 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  6. Allow for smart plans to be organized in folders or with tags. I want to be able to search through my smartplans the same way I can search through my contacts.

    1 vote

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    0 comments  ·  SmartPlans  ·  Admin →
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  7. Being able to run a report for each smart plan email that is sent to see who un-subscribing from what plan, or who has opened each email. We are sending multiple emails for different plans, and it would be nice to be able to pull a report for each smart plan email that was sent within a particular smart plan!

    4 votes

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    under review  ·  3 comments  ·  Reports  ·  Admin →
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  8. Add a referral pipeline to opportunists, that way we can track the referral whether we are referring a client or a listing to another market center or outside agency

    3 votes

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  9. be able to permantently save settings for team assignees- so that the rainmaker can see ALL contacts at one time on mobile

    1 vote

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    0 comments  ·  Command App  ·  Admin →
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  10. would love to be able to create my own custom column in the contacts view (in the same way I can create a custom tag I want to be able create my own columns to add to views

    1 vote

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    0 comments  ·  Contacts  ·  Admin →
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  11. Will be great if the system can generate call lists for agents to have daily. Apart from their scheduled follow ups / smartplan touches.

    1 vote

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    0 comments  ·  Contacts  ·  Admin →
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  12. Need the ability to run an ad to find buyer leads for a private listing while we are prepping the listing to go live in the Public MLS system.

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  13. I had this prior to KWCommand when we used "E-Edge" and it worked flawlessly. I need anniversary physically snail mailed out based on "home anniversary" date meaning purchase or sale date to my customers. I've called, emailed, FB, and I am sure that this still does not exist in Command. I understand that I would be billed accordingly as in E-Edge.

    Contact me with any questions.

    Bobby Valeno

    Broker Associate, Realtor, RSPS

    "Multi-Million Dollar Producer"

    Luxury Home Advisor

    c904-703-6060

    c215-443-8687

    BobbyValeno@gmail.com

    Keller Williams Luxury International Real Estate

    Atlantic Beach, FL

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  14. Currently Zapier can create a new contact and add in all information (tags in particular) for that contact into command, but if the contact already exists the additional tags or information aren't added to the contact and a duplicate contact error is created if the phone number or address is already filled in.

    Alternatively, when a new contact fails to be created because a duplicate contact exists additional information from the failed new contact creation that wasn't part of the original contact could still be added to the contact that was detected to be a duplicate.

    1 vote

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    0 comments  ·  Contacts  ·  Admin →
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  15. Please create tons of smart plans to choose from to add a client to that do not need to be edited to add in my specific agent identifying fields. There should be various smart plans to choose from for different levels of nurturing to add a client or lead to.

    1 vote

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    0 comments  ·  SmartPlans  ·  Admin →
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  16. Why add an extra step - and one that is far enough down on the page that it is missed?? I spend a lot of time scheduling tasks for a year from now - and you have to scroll through 12 months of the calendar, then pick a date, then remember to scroll down and hit apply. I get down with scheduling 10+ tasks, then go to my home page to discover at least 3 tasks I forgot to hit apply and I have to start over with the calendar scroll, then apply.......what a waste of time. If someone is…

    1 vote

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  17. When you are adding an activity to a contact card the screen on the app should have the name of the contact we are in as a quick reference guide for who we are updating an activity for.

    1 vote

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    0 comments  ·  Command App  ·  Admin →
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  18. The USPS mailing address for a client is 1827 Highland Blvd W and when I put it in Command, it corrects it to 1827 West Highland Blvd. Maybe have a optional checkbox for USPS so it will allow the proper USPS format?

    1 vote

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    0 comments  ·  Contacts  ·  Admin →
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  19. When I generate a landing page for a FREE Playbook. I then have to manually enter to send to them. It would be easier if I could put the tag in Command for the specific landing page. When the landing page is used it would trigger the smartplan.

    1 vote

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    0 comments  ·  SmartPlans  ·  Admin →
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  20. There is no Email button on the left side of the command page, so how do I start/compose an email? That button should be there!

    1 vote

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