Notifications for Individual Tasks Due
Currently, command mobile only sends out a task summary push notification for the day. Example: "You have 5 tasks due today and 10 tasks overdue"....
Would love to have a task push notification go out for individual tasks that are due by a specific time. Example: "Send Bob a confirmation call/text to confirm your meeting at 2:30pm today. Due at 10am"
LABS Team
shared this idea
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Matthew Cadieux
commented
This is request by agents regularly
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Humberto Carol Prado
commented
Push notification when a task is due so we don´t miss any scheduled activity
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Elie Merisier
commented
Task Reminder Enhancement Proposal for KW Command
To improve the functionality and effectiveness of the Task feature in KW Command, I propose the addition of a customizable reminder system. Users should be able to set multiple reminders for each task, with up to five reminders available. These reminders can be scheduled at any interval leading up to the task's due date, ensuring users receive timely notifications and can manage their tasks more efficiently
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Jason Reynolds
commented
We need a daily email with a summary list of all the tasks that are due that day. The notifications from Command are not enough. Tasks get missed too easily.
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dougspicher
commented
This should be configurable to be able to be turned on/off
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LABS Team
commented
Team related: I would like to be able to have reminders pop-up for overdue tasks, that way my agents stay on top of their duties.
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LABS Team
commented
Tasks - send me an email or text when a task is due.