240 results found
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Social Media Private Messaging Integration to Contact Timeline
would be nice if the activity with clients thru social media direct messaging was connected like gmail so it would show up as an activity on the client contact.
3 votes -
Ability to Drag Contact to Open New Tab
We used to able to grab a contact and drag them to another tab. This made it easy to work from a main contact dashboard and with the individual contact. Now it requires going back and forth and beginning at the beginning of the list. Please let us drag again.
3 votes -
Add Open House Tag to Open House Leads (Personal/Team)
Auto apply the tag "Open House Signin" to any lead that comes in from the Command Site Open house links.
Because leads are auto assigned to the agent doing the open house, we do not have the ability to use lead routing to add a tag and trigger smartplans. This means agents on teams must manually put the leads on SmartPlans.
Solo agents have this via lead source. This is a huge pain point for teams and rainmakers who have multiple open houses and need speed to lead.
9 votes -
Allow Multiple Assignees for Contacts
We can't assign multiple agents to the same contact. This is a problem for teams who have buyers agents and listing agents who have clients that selling and buying. If the contact is assigned to the listing agent and the buyers agent is a collaborator, the buyers agent can create an opportunity for the contact but they are not assigned the opportunity therefore they cannot see that the opportunity exists or access it unless the rainmaker or assignee assigns them to opportunity
2 votes -
Assign a task to several tagged contacts at the same time
It would be great to include a TASK Action for all tagged contacts at the same time. Right now I can pull up all contacts with a certain tag, but I can't mass Task them the same task.
1 vote -
Bulk Action: Create Tasks
Add same taks to multiple contacts at once
7 votes -
Add more addresses to the Contacts applet.
Add more addresses to the Contacts applet.
2 votes -
Allow File Upload to Contact Records
Adding the ability to upload a file along with the description through "Notes" on each Contact Profile.
12 votes -
1 vote
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reassign contacts when team members leave
When an agent leaves a team, contacts assigned to that team member need to be reassigned to the rainmaker automatically.
Often times a team forgets or doesn't know this needs to happen, then emails may go out from Smartplans that look like they come from that agent even though they are not on the team anymore.1 vote -
How to make Vendors searchable within Command
So my broker told me she wanted a better layout for our vendors list.(We currently have an excel spread sheet) I began playing around in command and found that even though we put our vendors contact info in command with a description of what they do the what the do part in the description wasn't searchable in contacts. For instance if i needed a window reapairman i can't just type window and it pull up my contacts for my window repair vendors. I wanted to know what made information searchable in command. I tried making a smart view for all…
1 vote -
Include And/Or in Advanced Filters
Please keep workinng on advanced filters. They are almost there, but I cant confidently make the switch from our current CRM until 2 things happen:
"and" should be customizable to "and"/"or" between query lines
"notes" should be a searchable option in the drop down. I use this weekly to find notes I know were added multiple times, like which three people talked to me about x listing last week, etc.
3 votes -
Choose Multiple Neighborhoods for Contacts Using Free Draw Tool
update command for when youre choosing neighborhoods to add your client so that instead of manually clicking each neighborhood to have a range for us to make a shape over the map.
4 votes -
Let every agent decide for themselves what information is required for new leads
I keep getting fake leads from scammers who just want to use email and WhatsApp. I would like the ability to create my own lead form for leads coming to me so that if I want, I can both require an actual phone number and the ability to put a message stating that I don't use WhatsApp to deter these types of leads. It also makes it look like I'm not converting any leads when they're all fake to begin with. Thanks.
1 vote -
API
Work with API Nation to start new integrations. (Example) KW Communities, KW Commercial, KW Command, and MLS and Transaction desk. Realness, Buildout, CoStar, Circle, each system was developed at a certain time for its self, and the connecter of most issues would be a system for them to connect. I believe I had an amazing call today with Michael Davidovich t. (858) 876-8274 x702 from API Nation and hope that he can help speak with the right people who can help connect all the dots.
1 vote -
Add All Contact Fields to Import Template
Currently for the default Command import template not all the fields on a contact card appear as options on the import template. Fields that contacts can have such as Title/Company do not appear on the template as a data column. Also, the there is an issue with zip codes that begin with 0, which takes an extra step to format in order for the zipcode to input properly.
Request is for the template fields to match all the current contact field options available in a contact card.
2 votes -
activity default
Ability to change default on selected activities. Many times I only want to see "calls" and "Incoming texts" for example. When proceeding to the next contact it currently resets to all selections checked and the need to redo only what I want to see has to be set each time.
1 vote -
More visibilty of emails on team contact timelines
ISA teammember would like for other team mates to be able to see the full email message she sends out from command to clients. currently she has to add an acitivity with the full email text so that other agents can read it and be in the loop. She cold calls the leads so what she emails needs to be visible to the agent members.
1 vote -
Birthdays
Late in the day on the app, today's birthdays disappear and tomorrow's birthdays show up.
1 vote -
Remove default filters for RMs.
Rainmaker wanted did see ALL contacts but default filters are applied. She doesn't like having to tap to remove the filters as it adds extra steps.
1 vote
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