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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
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  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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227 results found

  1. Brivity has a nuture followup functionality. Agents are expecting to have something like this in Command.

    1 vote

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  2. ISA teammember would like for other team mates to be able to see the full email message she sends out from command to clients. currently she has to add an acitivity with the full email text so that other agents can read it and be in the loop. She cold calls the leads so what she emails needs to be visible to the agent members.

    1 vote

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  3. Late in the day on the app, today's birthdays disappear and tomorrow's birthdays show up.

    1 vote

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  4. Rainmaker wanted did see ALL contacts but default filters are applied. She doesn't like having to tap to remove the filters as it adds extra steps.

    1 vote

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  5. update command for when youre choosing neighborhoods to add your client so that instead of manually clicking each neighborhood to have a range for us to make a shape over the map.

    3 votes

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  6. You have all of the saved searches limited to sending immediately or only at 9AM on Monday. I want to pick the day of the week that it sends!

    2 votes

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  7. It would be great if we could search for a contact using a keyword that we know has been typed in the notes section of the contact.

    22 votes

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    under review  ·  4 comments  ·  Contacts  ·  Admin →
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  8. Ever since Mailchimp stopped being used we still cannot add bulk contacts to command email lists.

    This is a basic function and would stop us from having to rebuild email lists every time we want to send an email to the database or list we have already built every time we get new contacts to add.

    6 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  9. Hi, I'm from one of the Worldwide regions and we do not use text message or SMS frequently here.

    I am wondering if you would consider having "send Whatsapp message" as one of the Bulk Actions on Contacts; this will help greatly especially for when we want to send festive greetings (without using Whatsapp Broadcast directly), and allowed for this update to be recorded on Contacts Timeline too.

    Thank you for considering.

    2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  10. We cannot edit or delete system tags, which results in duplicate tags being created/used. Please give us the option to edit or remove system tags.

    24 votes

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    in the backlog  ·  7 comments  ·  Contacts  ·  Admin →
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  11. When we filter on Lead Source it only has the sources and not the contacts the lead came from. I want to know how many people a contact has sent to me as a lead. Right now I can only put in referral, but there is no good way to keep track of exactly who is sending the leads.

    7 votes

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    under review  ·  3 comments  ·  Contacts  ·  Admin →
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  12. For new agents looking to import an existing spreadsheet or for existing agents looking to export their complete database, clean it up & then re-import starting fresh, include the "Relationships" field.

    Otherwise an agent needs to spend additional time in Command entering relationships that could have more easily been set in advance within their spreadsheet & simply imported.

    4 votes

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  13. Have a filter that shows any/all contacts that have a saved search (similar showing who has a neighborhood).

    5 votes

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  14. There is some technology that is set to come out from a lead source that uses AI to analyze multiple public data sets to guess the likelihood of homeowners making a move: date of last move, mortgage balance, equity left/built in the home, neighborhood activity, etc. This could be leveraged to better scope out/implement farming or other marketing techniques in certain neighborhoods. The program gives estimates of their likelihood to move, with breakdowns and reasons as to why.

    6 votes

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    working on it  ·  0 comments  ·  Contacts  ·  Admin →
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  15. Previously, the "last contacted" column reflected all email activity. Recently KW Support told me that is no longer true for all emails, just those from a smart plan as part of a recent change.

    So now, the Last Contacted column is not a true reflection of the last contacted activity. It needs to revert back to reflecting all activity.

    2 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  16. It would be great if we could export any list of contacts that we are able to filter and create SmartViews around. This is good for handing off lists of people if necessary for various reasons.

    5 votes

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  17. When you show contacts, you must scroll a bunch. I have a vertical monitor to do database work on and the contacts view should dynamically size to the screen if larger than your standard. I can only see 10 contact on a 24" vertical screen.

    4 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  18. Could be used for exporting mailing labels AND sending post cards to our database. Currently we must choose one person so as not to send two cards.

    2 votes

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  19. Clients who have multiple properties may have more than one home anniversay (i.e. investors, second vacation homes, etc.).

    5 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  20. When doing labels print only the last name of the couple once unless one of the parties has different last name. Example Joe and Jane Smith not Joe Smith and Jane Smith

    13 votes

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    in the backlog  ·  7 comments  ·  Contacts  ·  Admin →
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