218 results found
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More accurate of Call results in timeline
when recording a Call on the contact timeline it defaults to We Talked when you actually may have left a message (CLM) or no answer of the phone (CNA)
4 votes -
4 votes
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3 votes
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Option for PO Box for Mailing Address
Allow for PO Box instead of requiring a physical address
3 votes -
Api nation google integration allows for more than just primary phone and email
, while we do have support for multiple emails/phones in contacts within Command, API Nation says they be able to sync to the primary fields for emails and phone numbers.
KW Command currently allows for syncing information to the Primary Email and Primary Phone fields only.
4 votes -
Add Real-Time Property Info & Google Street View in Contact Profiles
We’d like to suggest enhancing the Contact Profile page in KW Command by integrating real-time property data and a Google Street View preview based on the address saved in the contact's profile.
Proposed Features:
Live Property Snapshot: Pull basic property details (beds, baths, square footage, lot size, last sold date, estimated value, etc.) from a trusted public data source based on the address in the contact’s profile.Street View Integration: Embed a Google Street View image of the contact’s address directly in their profile for quick visual context.
Why This Matters:
When we're calling or engaging with contacts directly from…1 vote -
Contacts: Open Contacts in new tab
Agents are unable to efficiently review and edit multiple contacts while navigating through the Database. The current single-window approach disrupts workflow and causes loss of context when switching between contacts.
To address this, we propose returning the Contact Name as a link feature Command previously had. Agents could open multiple contacts in separate tabs within the database view, by right-clicking on the contact name and selecting "Open Link in New Tab" button.
This allows for standard desktop browser Tab management features, such as tab closing, reordering, and grouping which all would enhance user experience and productivity.
5 votes -
After completing a search for contacts, opening and moving through them, add a number above the next arrows for where you are in the list.
After completing a search for contacts, opening and moving through them, add a number above the next arrows for where you are in the list. EX 3 of 247 so you know how far you are into the list.
1 vote -
forward emails I have with clients/vendors to save as "notes" on a contact or on an opportunit
forward emails I have with clients/vendors to save as "notes" on a contact or on an opportunit
3 votes -
Improving the number of search criteria we can choose from when setting up recurring searches for our clients.
adding some additional search parameters to what we currently have...maybe not all of the ones available in mls but at least the 20 most used would be a great start. I'm currently having to set up reccurring searches through mls for more than half of my contacts instead of command due to lack of filter options.
2 votes -
add activity to a group
It would be great to be able to "add activity" to a group of people that have been tagged when we send something to the entire group either through a direct mailer or an email etc vs having to add that activity one at a time.
3 votes -
Add attempts to the daily tracker log
In the daily tracker log sheet, please add a field to enter the number of attempts. That way we can see how many communication attempts we are making each day vs. how many actual 2 way conversations are happening.
3 votes -
Filter by Name
I wish we could filter by First or Last Name: starts with, ends with, is empty. As of now the only way to accomplish something close to this is by sorting by first or last name. We are starting DTD2 with our group where we need last name letters, and our workaround for now is tagging each person with the letter of their last name to then build filters and SmartViews around those tags. This is quite the chore in a database of 17K+ contacts. And then finding those without a last name tag requires building an advanced filter SmartView…
5 votes -
"Back to Contacts" Goes Back to Place in Contacts Page after Scrolling
Want to seen the one that we were looking at last. I wish it would save place in my scroll. I want it to go right back. Would use the back and forward buttons some times but not always. Match behavior from Google Contacts.
https://www.loom.com/share/7ef6c2f1d8a045009f1b42936a417395?sid=ae5efdcb-6e81-47ab-9dc2-c21bea1fe6a39 votes -
Sort SmartViews in Order
The desktop version of Command needs to sort SmartViews in alphabetical order like the mobile version currently does. The random order makes no sense after all this time unless we are still in Beta.
1 vote -
update contact tags via CSV import
Agent would like to mass update contacts via a CSV tag import, as he considers it would be a very helpful feature to have as it would save a lot of time, different than bulk tagging from bulk action menu.
4 votes -
Sort Contacts by Last Personal Contact
I’d like to pull my contacts list sorted by least recently contacted. But I want this to be by personal contacts/reachouts (texts or calling) but not marketing emails. So if I sent a marketing email last Thursday and I sort my contacts by last contacted, everyone shows last Thursday since I sent a marketing email. But I just wanted it to show when I personally contacted them. The reason this would be helpful is I can easily pull my list of contacts based on those who I haven’t made a personal connection recently and then prioritize who to reach out…
6 votes -
2 votes
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2 votes
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Bulk Change Ownership
Team owned contacts can not be changed quickly to a new owner instead it's a 1 by 1. This is most commonly seen when contacts are uploaded incorrectly
11 votes
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