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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
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  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

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135 results found

  1. Bring back the ability to email individual offers to clients. This was taken away in the new offers platform. I used this option on every deal and now I can't. I have always tried to keep my system the same for everyone so this being removed is a big setback for me.

    5 votes

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  2. Is input being accepted about the functionality of adding offers in the new system? Having to choose one in our market center from KWmls makes a ton of extra work for us. We have agents all over the state.
    AND I can't even help them by adding an exclusive listing because my only option is to have myself as the listing agent.
    We used to just be able to put in an address and that was SO MUCH better!!!

    2 votes

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  3. I received a referral check for a deal I referred out. Command still wants me to complete the offer section with the same info as if I listed/sold the property myself to be able to get to the commission tab. Since I did not work with the clients I did not have the details of the financing or the other party. Also, since I referred the client to another KW agent I had to create a new listing in the KWLS because the one that was already in there was linked to the opportunity of the agent that lead the…

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  4. Under the old system, agents could put in a dollar amount for commissions if they wished, and Command would do the math for them. Since moving to transactions, our agents are forced to input a percentage, which doesn't always match up perfectly with the flat fee they've agreed to. They're left reaching out to leadership and asking us to change it, which takes up time and resources that previously weren't necessary.

    3 votes

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  5. The ability to download all documents from an opportunity to a single PDF file is useful and should be implemented.
    We should have the ability to choose individual files, or a combined PDF.

    8 votes

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  6. Add 'Cash' as a selectable value for 'Finance Type' in Opportunity Details. Currently, selecting 'None' results in two dashes being displayed. This can be confused with the data have potentially been omitted, rather than a clear statement of 'This Buyer intends to use cash', which is an important detail.

    2 votes

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  7. Ability to checkboxes for multiple names and search for a name by typing when adding assignee to an opportunity (like you can with a collaborator on a contact)

    2 votes

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  8. Ability to assign tasks to a client that shows up in the daily (or weekly) updates. For example - Seller to schedule terminate utilities. Or, Seller to provide contract to their mortgage officer. etc

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  9. 2 votes

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  10. Several agents in our MC are utilizing the "Create New Version" feature in the Documents checklists in their opportunities. When creating the new version, they have the ability to name the new version to anything they desire, but there currently is not a feature allowing agents to rename the original version. Since this feature is used most often when a deal falls apart, agents are more likely to know the details of the original version before they know anything about the new version, but it is still only ever called "Under Contract". If we had the ability to change this…

    3 votes

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  11. Make versioning for Opportunity document checklists a lot more obvious. Agents and trainers don't know that this exists and are adding a new opportunity for every offer a buyer has.

    5 votes

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  12. Agent would like marketing tab for listing opportunities

    3 votes

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  13. On the back end, when an agent designation changes, they shouldn't need to re-upload all their opportunities in order to be in compliance. There needs to be a way to port them over in their entirety.

    8 votes

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  14. Currently our Agents can create an opportunity and submit a commission request without having the proper documentation submitted.

    Is there a way that we can have the disclosure agreements and contract of sale for sale transactions a requirement and the agents won't be able to submit the commission request without uploading them to the opportunity first?

    For rentals we also require leases however, sometimes buildings don't provide them to the agents so maybe its best for now that we have that as optional.

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  15. Current date fields in the offers section are not intuitive and can lead to input errors. Specifically, the fields do not recognize slashes (”/”) to move between month, day, and year segments.

    Additionally, when users enter a single-digit month and key over, the system incorrectly includes the first digit of the day as part of the month. This rigid adherence to the mm/dd/yyyy format without accommodating common typing behaviors slows down the process, especially when filling out multiple commissions.

    Proposed Enhancement:

    • Allow the use of slashes (”/”) to navigate between date segments.
    • Automatically move to the next field
    3 votes

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  16. I think it would be great if we could house the photos for a property in Command. Not sure where this would appear but it would be great to have.

    7 votes

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  17. after I hide completed tasks in an opportunity checklist and leave the opportunity, when I come back to that checklist, nothing is hidden. I would love if when I select to hide it stays hidden unless I choose otherwise. It would also be nice to have the option to default to hide completed tasks so I don't have to click it every time.

    3 votes

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  18. They would like for the discussions to be moved away from a specific opportunity and be brought into more general terms. They would like to be able to "chat" with people on their team in different areas/applets of Command.

    4 votes

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  19. Enable SMS Delivery for DocuSign. Some of our agents have clients that prefer text messages over email. DocuSign has this ability already, it just needs to be turned on.

    2 votes

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  20. With so many teams and different pay structures for those team members, it would be nice to have the ability as a team owner to input each agents split, and for the math to show it how I pay them out. IE: if I have an agent on a 70% split and another on an 80% but they are each paying 5k toward the team cap, the system would track and show the cap and automatically change the commission to the new rate after they hit their cap. I can not see anything in command to see where my team…

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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