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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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Command

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78 results found

  1. Would love the option and ability to create/name custom merge tags within smartplans. That way we can build out text messages and emails that auto-populate that aren't restricted to names and phone numbers. Fields for "lender name" or event "escrow officer" would be good to have on hand during live transactions. This is a feature I have seen executed within other CRMs and I think it would be a good asset to have within Command for agents.

    17 votes

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    under review  ·  6 comments  ·  SmartPlans  ·  Admin →
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  2. 3 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  3. 5 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  4. Currently I can not add or change to this smart plan and I can not create my own smart plan that is driven by the home anniversary date on the client contact card. helppppppp

    12 votes

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    under review  ·  1 comment  ·  SmartPlans  ·  Admin →
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  5. Utilize Gemini (Google AI) or KWIQ with KW email

    10 votes

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    0 comments  ·  SmartPlans  ·  Admin →
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  6. The ability to subscribe or favorite a Smartplan Author and be notified when that author publishes a new Smartplan!

    Ex - Kimber Walton publishes so many great smartplans - I'd love to be able to favorite Kimber and be notified when she adds a new published Smartplan!

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  7. Please move or make it moveable the support bubble/button on the bottom right of the screen. When I am editing smart plans, it covers the "cancel/save" words.

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  8. we need more and recent neighbourhoods uploaded into the "neighbourhoods" box so this information can correctly send out the Monthly Neighbourhood smart plan...

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  9. Once a Smart Plan concludes, can Command be programmed to send us a notification?

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  10. You are not allowed to assign other team members to a smart plan other than the contact assignee or rain maker. We have TC's on our team that we use the task for and it cannot directly be assigned to them. With the occurring task throughout the transaction (re assigning a contact) in the task bar everyday is not efficient.

    4 votes

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    under review  ·  1 comment  ·  SmartPlans  ·  Admin →
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  11. When using custom Smartplans like birthday greetings, there’s currently no way to receive a copy of the exact email sent to contacts. While creating a test contact provides a preview, it doesn’t show the personalized details (e.g., the recipient’s name or merge tag content).

    Request:
    Please add an option to automatically send a copy of each Smartplan email to the user or a designated email address.

    Desired Outcome:
    This feature would allow users to:

    Verify that personalized details are accurate.
    Keep a record of sent communications for reference.

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  12. Create a SP step that either adds or removes a tag once the step has processed

    7 votes

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    in the backlog  ·  1 comment  ·  SmartPlans  ·  Admin →
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  13. 2 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  14. I would like to suggest adding the ability to set minute and hour delays between steps in SmartPlans. This feature would greatly enhance my marketing outreach by allowing me to send a series of texts with specific delays between each. For example, I could send an initial text upon adding a lead to a SmartPlan, then delay 5 minutes to send a second text, and delay another 3 minutes to send a third text, and so on. Additionally, it would be beneficial to combine these minute/hour delays with the existing time-of-day settings; a good example: enabling a sequence of texts…

    5 votes

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    under review  ·  1 comment  ·  SmartPlans  ·  Admin →
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  15. 2 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  16. To be able to export & download smartplans and the content

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  17. Can we have an option to skip weekends in the smartplans? I tend not to work/make calls on weekends, and by monday I am overwhelmed with the numbers I have in my task list for the week and so I do nothing...eventually just archiving everything and starting over. Can you fix this?

    31 votes

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  18. Attendee loves the neighborhood animation but mentioned it hasn't been updated in years and asked if we could look into that

    5 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  19. 6 votes

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    under review  ·  2 comments  ·  SmartPlans  ·  Admin →
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  20. add the ability to send a customized email on KWRI BDay Plan Smartplan . I would like to send vouchers and invitations as a gift

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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