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  1. 31 votes

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    under review  ·  4 comments  ·  Command » Reports  ·  Admin →
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    LABS Team commented  · 

    As the PC, I want agents to simplify their tracking methods. I have added all PC agents to the PC team in Command and they are reporting their numbers daily. However, they are unable to see exactly what they've reported in the past. They can see the current week, which I assume is Sunday-Saturday? However that isn't even clearly stated. As the team leader, I can see totals per pre-determined week, however I cannot adjust the reporting period. Now that BOLD is started my agents that are in BOLD need to know their numbers from Tuesday - Monday. This is impossible in the current tracking method on Command. I would love to see some more flexibility for reporting and viewing past activity for all team agents and team leader. I also think that ALL agents, including independent agents, should have access to tracking their activity.

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    LABS Team commented  · 

    Could we have a Weekly & Daily Breakdown for the Goal section and Customization to create Meetings/Open House and/or other Categories as we'd like to track participation.

  2. 17 votes

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    in the backlog  ·  3 comments  ·  Command » Contacts  ·  Admin →
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    LABS Team commented  · 

    We would like to be able to sort the column filter to include a smartplan column

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  3. 16 votes

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    LABS Team commented  · 

    It would be helpful if there was a question in the commission section of Command where agents can refer good agents to the market center for recruiting purposes. A question like "Did you have a good experience with this agent?" Add a place where the KW can add in the non-KW agent's contact information.

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    LABS Team commented  · 

    In our market Co-brokers are often paid by the Title company on Receipt of Written Authorization from the Sponsoring Broker - Can Tax ID, Tax ID Type, and Pay To be made Optional?

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  4. 9 votes

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    LABS Team commented  · 

    Adding feature to add a tag to contact. Numerous choices on how to use this feature. One would be to start new instances of smart plans without having to link smart plan. Another would be for adding tags for contact that attended different events.

  5. 36 votes

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    under review  ·  3 comments  ·  CommandMC » Recruits  ·  Admin →
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    LABS Team commented  · 

    Is there a way to hook DocuSign to the CommandMC recruiting management tool so we can send recruits to docusign to complete onboarding paperwork, then have the copy of it saved to their profile in the system once they have joined? So, create a tab on their contact where we can click on documents and go to docusign like an opportunity for agents.

  6. 27 votes

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    under review  ·  4 comments  ·  Command » Tasks  ·  Admin →
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    LABS Team commented  · 

    Would like to import/export opportunity checklists to share with other agents/teams.

  7. 30 votes

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    under review  ·  8 comments  ·  Command » Listings  ·  Admin →
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    LABS Team commented  · 

    If there were a way for our system to do reverse prospecting like our MLS and allow agents targeting a specific listing or with a new listing client to know how many buyers in our office or region are specifically targeting their home and the ability to connect with those agents directly.

    It's a very different conversation to tell a seller that 'my office has x# approved buyers looking for a home like yours.' Being able to share listing info with those agents in advance is a competitive advantage for our KW agents.

    And at the buyer consultation, I see "y# potential listings coming soon from our office that might be a good fit and sometimes we can arrange to get into the home early or potentially buy it off market."

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  8. 39 votes

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    working on it  ·  6 comments  ·  Connect » Events  ·  Admin →
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    LABS Team commented  · 

    What happened to the KW Connect Training Calendar direct link on home page of my kw.kw.com? Our market center uses KW Connect Training Calendar and it's not easily found. Can the the Connect Training Calendar direct link be placed back on the home page :)

  9. 10 votes

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    LABS Team commented  · 

    When I forward my KW app to my customers it should prefill with my agent information so the customer doesn't have to do so many steps. They already have to register for the app. Also, when I send my app the verbage in the text message should say: This is my KW app, please download it, register with your information and enjoy! What is on the text message is not a good message.

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  10. 219 votes

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    LABS Team commented  · 

    Make the from email-address on the Monthly Neighborhood nurture something other than "no-reply" Ideally it would be from my personal email address so the likelihood of it being opened is much greater.

  11. 9 votes

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    LABS Team commented  · 

    COMMAND MC - Would love to be able to print out a one page report to see agents usage. Currently only able to pull 10 agents at a time. I can distribute to my staff, etc.

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    LABS Team commented  · 

    Provide a Report For MCTT's MCA's or OP's to view the connection of the programs in Settings. This will help with the identification of Tech Adoption in the MC. A report that lists who has, and who has not connected each program to Command would provide amazing visibility for the OP to baseline the Tech Adoption via Use/Connections and for the MCTT to use the list to increase tech adoption. For example, the Twilio migration would have been great to get a report of which Agents where connected to it so the MCTT could reach out to the entire list for a migration plan or info. Even create a smart plan for that list. Same for use of Docusign, migration of Dotloop, Connected to Gmail, etc

    For Example - How Many Associates in the MC have a Connection to
    Docusign (ie 140 of 180 Associates - click here for List)
    Twilio (ie 86 of 180 Associates - Click here for List)
    Facebook (Post Scheduling) (ie. 150 of 180 Associates - Click here for the List)
    Twitter
    Gmail
    Etc.

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  12. 10 votes

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    LABS Team commented  · 

    Have the option to limit the Courtesy of information displayed with listings on Agent Sites to just a Brokerage Name and not both a Brokerage and Agent name based on the requirements in individual regions/boards. Thanks

  13. 49 votes

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    LABS Team commented  · 

    Opportunites currently only allows 1 Co-seller. An update should be made so multiple owners can be added. For example, I have an opportunity that has a mom/dad/ and 2 brothers, but i'm unable to add more than 2 people. This should be an easy fix to allow multiple owners.

  14. 13 votes

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    LABS Team commented  · 

    More people are looking for RENTALS and we currently cannot setup a saved search or create a smartplan for our rental communities

  15. 7 votes

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    under review  ·  2 comments  ·  Command » Websites  ·  Admin →
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    LABS Team commented  · 

    Our MC is licensed in 2 states, HOWEVER, on our MC website, in the agent roster, only the original state of license pulls in (Licensed in Illinois) when some of our agents are NOT licensed in Illinois. See pictures (Andra is licensed in Illinois and Wisconsin) and Joe is licensed only in Wisconsin. We need to have a way to assign states and multiple licenses.

  16. 12 votes

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    LABS Team commented  · 

    It would be ideal to have a field for license expirations. This would allow market centers to create a Smartplan remind associates to start their Continuin Education requirements when they are 90 days out.

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