Add Non-KW Agents to Referral Network
The Referrals Portal would be more valuable if:
- The contact information went directly to the CRM portion of Command with the opportunity to apply SmartPlans, tags to keep in touch as well as areas served.
- Both KW and out-of-brokerage agents could be added.
- Once the referral is accepted, an Opportunity is created.

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LABS Team commented
Referrals seems to be an abandoned product when it is one of Command's most important products. Referrals should do the following...all VERY easy to implement:
1) include the agent's location in the referral request email so that if we keep those emails we can search our email by location to find them again.
2) include their contact info in the referral request email so we don't have to hunt it down in Command if they didn't include it.
3) upon accepting the referral, send the receiving agent to the referring agent's profile instead of the main page
Those are 3 simple ideas that would make referrals 300% more effective.
Thank you.