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  1. 120 votes

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    Joshua Torres supported this idea  · 
  2. 187 votes

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    Joshua Torres commented  · 

    Since it appears this idea is still under "Tell Us More" status, I would also like to add that unnecessary terminations are adding 1) additional work as agents/TCs now have to recreate entire requests, and 2) inaccurate terminated transactions to agent and MC reports. When we go over our number of terminated transactions, there is no way of knowing if it was an actual cancellation or an edit request, unless we go into each and every compliance file and look for a Cancellation of Contract. This is especially important now during a shifting market, as contract terminations are becoming a more vital metric.

    Joshua Torres supported this idea  · 
  3. 135 votes

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    Joshua Torres supported this idea  · 
  4. 122 votes

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    Joshua Torres supported this idea  · 
  5. 12 votes

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    Joshua Torres shared this idea  · 
  6. 76 votes

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    Joshua Torres supported this idea  · 
  7. 118 votes

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    Joshua Torres supported this idea  · 
  8. 180 votes

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    Joshua Torres supported this idea  · 
  9. 23 votes

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    Joshua Torres supported this idea  · 
  10. 6 votes

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    Joshua Torres commented  · 

    Agreed. In its current location, we have to wait for the notification pop-up to time out before we can proceed with hitting any buttons hidden behind it. If it can't be moved, then allow the notification to be cleared by clicking anywhere outside of it.

    Joshua Torres supported this idea  · 
  11. 125 votes

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    Joshua Torres supported this idea  · 
  12. 54 votes

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    Joshua Torres supported this idea  · 
  13. 62 votes

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    Joshua Torres supported this idea  · 
  14. 15 votes

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    Joshua Torres supported this idea  · 
  15. 19 votes

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    Joshua Torres supported this idea  · 
  16. 9 votes

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    Joshua Torres supported this idea  · 
  17. 13 votes

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    Joshua Torres supported this idea  · 
  18. 10 votes

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    Joshua Torres shared this idea  · 
  19. 64 votes

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    Joshua Torres commented  · 

    We cap some of the admin fees we charge on a calendar year basis. It would be great to program that cap amount into the deduction so that when an agent reaches that cap, it stops charging that mandatory fee.

    Joshua Torres supported this idea  · 
  20. 118 votes

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    Joshua Torres supported this idea  · 
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