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Command


Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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225 results found

  1. Provide the ability to change the order in which Contact custom fields are displayed.

    3 votes

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  2. Be able to make DNC next to the phone numbers on the contact.

    1 vote

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  3. Expand the options for Relationships. Some key relationships are missing in the drop down. It would be beneficial for Command users to be able to note Relationships such as : FRIEND, ROOMMATE, CO-WORKER.

    2 votes

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  4. FREE 2 way sync with Google Contacts (No more $19 a month to sync)

    3 votes

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  5. Revert to previous searchability in Filter and Advanced Filters. Previously was able to type the search term directly and now have to click into a search field, creating additional click and time.

    1 vote

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  6. I wish we could filter by First or Last Name: starts with, ends with, is empty. As of now the only way to accomplish something close to this is by sorting by first or last name. We are starting DTD2 with our group where we need last name letters, and our workaround for now is tagging each person with the letter of their last name to then build filters and SmartViews around those tags. This is quite the chore in a database of 17K+ contacts. And then finding those without a last name tag requires building an advanced filter SmartView…

    3 votes

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  7. add incoming communication of any kind on the advanced filter. THis already exsist as a filter within the contact itself. For instance, I would like to filter out any contact that has every called, texted of emailed me in the last 6 months. this will help us determine which contacts to add smart plans to.

    1 vote

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  8. Searching for an Address vs just entering one...I may not have their full address, but want to add the city they live in. Even under neighborhoods if I do that, the city isn't always there to pull from. WHY can't I add just the city and state so I know where they're from? Searching for an address is the worst...if I don't have an actual one for the contact, then I'm picking a random one from a street in their city...versus just adding the info I want which is to add city and state. That is the most inefficient system.…

    1 vote

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  9. , while we do have support for multiple emails/phones in contacts within Command, API Nation says they be able to sync to the primary fields for emails and phone numbers.

    KW Command currently allows for syncing information to the Primary Email and Primary Phone fields only.

    2 votes

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  10. current 'advanced' search only allows granularity to the primary address field. First, that the address is treated as sometimes one field, sometimes 5 is confusing from the get go, but if we're exporting Address, City, State, Country, and ZIP, why can't we filter to that level of granularity. While I'm there, why is it that if I want to fix the state portion of the address I have to first delete the entire address entry from the contact and re-enter the whole thing?

    Can you expose a query interface please?

    1 vote

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  11. I’d like to pull my contacts list sorted by least recently contacted. But I want this to be by personal contacts/reachouts (texts or calling) but not marketing emails. So if I sent a marketing email last Thursday and I sort my contacts by last contacted, everyone shows last Thursday since I sent a marketing email. But I just wanted it to show when I personally contacted them. The reason this would be helpful is I can easily pull my list of contacts based on those who I haven’t made a personal connection recently and then prioritize who to reach out…

    4 votes

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  12. Please add "Assignee" as a column in the Export file. Within the export file, team managers need to know which team member is assigned to a specific contact. Currently, you have to first filter by assignee and then export, which means separate exports for each team member. It'd be more efficient to export all contacts, clean up the file and then sort by an Assignee column. So many other fields are included in Export, why not Assignee?

    1 vote

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  13. For contacts with relationships (spouses, parents, children, etc.) there should be a way to share the saved search created for one contact, to the other.

    2 votes

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  14. I find it incredible that it took command approx 4 Years before it added a merge feature within our contacts database. Even though KW states "Your database is your business. " What's very disappointing in using the Search for Duplicates feature is that it is very obvious little thought went into the design of the search parameters. I searched my Database for possible duplicates and came up with 611 "possible duplicates" Anyone that had the same work phone # was considered a possible duplicate. How is it possible the search parameters did not so much as consider at least 2…

    1 vote

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  15. When importing a list of contacts it would be great if we could have an opportunity automatically be created at the same time similar to how Command MC allows us to add to recruit pipeline.

    1 vote

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  16. 5 votes

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  17. Agent would like to add the same primary phone number/email to a contact in the additional field on the contact card and not get the error 'That phone number/email address already belongs to this contact.'. He'd like to have the same number or email address on the primary field as well as on the additional field

    4 votes

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  18. Right now, there is not a way to bulk action change account. Would love to see this bulk action feature added so you don't have to one by one change account or export the contacts and reimport to your personal account.

    1 vote

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  19. I would like an easier way to customize labels on export to group families together and address them as families (IE - The Smith Family) so that I am not accidentally sending my direct mail pieces to the same members of one household

    5 votes

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  20. It would be valuable to have the ability to quickly view and track what my client are looking for using specific search parameters, such as property type (single-family, condo, etc.), number of bedrooms, bathrooms, square footage, and more. This feature would allow us to easily see our clients' preferences at a glance, saving time and making it easier to match them with suitable properties.

    Having this information readily available in a client’s profile would streamline the home search process and ensure that agents are always up to date on their clients' needs. It would also be great to include additional…

    3 votes

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