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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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785 results found

  1. Have the availability to have an email notification for Twilio text messages. Currently you only get a desktop notification, phone notification, and a push notification. Those only work if you are logged into command. The Command app in notorious (at least to me) for logging me out without notice and when this happens there's not a way to know that text messages are coming through. We'd just like the ability to also turn on email notifications.

    8 votes

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  2. Should be able to block or mark leads as scam. We get scam emails from the website and all we can do is archive them.

    5 votes

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  3. Agents would lik to have an email auto start in an email when the clinet opens it. Not have to click on a link

    3 votes

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  4. Agents are requesting more edit functionality as far as centering the Titles and subtitles

    3 votes

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  5. 5 votes

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  6. 2 votes

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  7. Ability to add contacts to a mailer campaign. For example: have a seller lead on a weekly or monthly mailer postcard campaign to stay top of mind. Similar to emails and text. This is just another way to stay in touch physically. Mailbox power is a third party tool that offers this ability but it would be better if I can manage it from command.

    1 vote

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  8. Every CRM I know has a form creation function, whoever responds to this form is automatically entered into the command, avoiding manual work for this purpose.

    2 votes

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  9. On OPPORTUNITY HOME page allow the filters that we apply to stay! I shouldn't have to see EVERY transaction in my career.

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  10. Stephanie Rankin has requested an enhancement to the "My Preferred Vendor" page on KW Agent websites to improve the organization and display of vendors.


    Requested Changes:

    1. Alphabetical Organization:

      • Add a feature to automatically organize vendors alphabetically on:
        • The "All Vendors" page.
        • The pages sorted by vendor type (Vendor Type Pages).
    2. Manual Positioning:

      • Enable the option to manually reorder vendors, allowing agents to position their vendors in a preferred order.
    3. Synchronization with Vendor | MoveEasy:

      • Replicate the alphabetical organization functionality currently available in the Vendor | MoveEasy platform (used by Stephanie to manage vendors).…
    3 votes

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  11. I saw this was 'released' but not in the way I would like it. So I sort via a tag like A and W. When I add another tag it expands the search to include the second tag- NOT WHAT I WANT. I want to be able to add another tag that looks at all those A and W tags and only keeps those that also have this second tag, such as Past client, then add another tag reducing my search from under those tags.

    1 vote

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  12. Currently, when adding an international referral in the Commissions section, the system does not allow users to input phone numbers with international country codes. It assumes all phone numbers are in a North American format, which results in errors for agents working with international referrals. This enhancement will allow users to add international phone numbers, ensuring proper data entry and improved communication with referral agents.

    5 votes

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  13. I would love to see the option to send messages to team/collaborators to chat about a lead without an opportunity or deal; to tag a team member so they get a notification; to keep communications in one place for the team.

    1 vote

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  14. When updating ownership in a team account, the agents listed are not alphabetical - making it hard to find the agent I need to update the ownership

    9 votes

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    in the backlog  ·  1 comment  ·  Contacts  ·  Admin →
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  15. Whenever a contract has been closed, the Opportunity Phase is changed to CLOSED. It would be very helpful, especially for tracking purposes, to have a WITHDRAWN Phase if the seller decides to withdraw the listing from the MLS or a TERMINATED Phase if the buyer or seller terminates the contract. Otherwise, these all go into the Archive file and it doesn't really explain why it is being archived and cannot be used to filter out your withdrawn and terminated Opportunities.

    1 vote

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  16. In Command, when adding an LLC or a Business, the contact card will re-arrange the name of the business. Can we have an option to put in a person or a business and if it's a business, have it NOT change around the name?

    Thank you!

    1 vote

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  17. Provide the ability to change the order in which Contact custom fields are displayed.

    3 votes

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  18. Agents would like the ability to send mailed birthday cards automatically

    7 votes

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  19. Ability to draw on a map the area they would like to target via direct mail campaigns

    6 votes

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    1 comment  ·  Campaigns  ·  Admin →
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  20. I would like to choose a radius smaller than 15 miles for the paid ads so I can better target smaller neighborhoods

    6 votes

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    1 comment  ·  Campaigns  ·  Admin →
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