265 results found
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inside referral
Agents find it confusing that using "Inside Referral" makes it so that the receiving Agent pays the Co. $ of the referring agent. I suggest either changing that practuce OR adding a warning advising them that that will happen and offering the option of adding the referring agent as a second agent in the transaction.
7 votes -
Request for Enhancement: Correct Classification of Solo Agents in Top Associates Report
A discrepancy has been identified in the "Top Associates Report" where Solo Agents are being misclassified. This occurs when a Solo Agent is configured as a "Team" within the Team Management system, despite the team's only other member(s) being an Unlicensed Admin. As a result, the reporting tool incorrectly places these individuals under the "Teams" or "Groups" category, rather than classifying them as "Solo Agents."
This misclassification appears to stem from a lack of seamless data integration between the Reporting Tool and the Team Management system. The reporting logic currently identifies an agent as part of a team solely based…
7 votes -
Don't Allow All Zeros for Vendor EIN
It was be amazing if the system would not allow agents to put all zeros in as the EIN number. Is there a way to not let them add the vendor if they use 00-0000000. We have no way of knowing this has occurred until we go to do the 1099's and it causes a lot of back and forth searching to correct.
7 votes -
Show Email Sent in Associate Timeline
Now that we can send one-off or bulk emails to Associates from CommandMC (thank you!), when selecting the email from the timeline we should be taken directly to the email sent, just as it happens in the Contacts applet in Command.
7 votes -
7 votes
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Add Mandarin & Cantonese as Language Options
When an agent joins us there is no option for them to select Mandarin or Cantonese as a second language. The only option is Chinese...but there's no such language. It's Mandarin or Cantonese, and they are vastly different languages.
7 votes -
KW Connect Reports Status Tracker
Every month during transmittal time we have the 3 days we wait for transmittal to finish, then have to wait and check, wait and check, wait and check to see if report are finished. By now I assume you have the statistical data to know how long the report monster takes to churn out the millions of PDF reports. What if... you had a status tracker (just like the Dominos Pizza app) that shows you a progress bar from Transmittal Day 1 to Final Report delivery showing estimated time and current status!?!?!?
7 votesFYI, KW Connect Reports are always uploaded before the 7th business day of the month, so even though we don't have an exact time, know that they will always be up by that point! :)
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Transfer Recruit to Another MC
Would be great to be able to transfer a recruit to another MC while retaining the contact history and referral source from one MC to another and have it show up in "inbound leads" to the receiving MC. Every once in a while, we meet with someone out of area and call those offices to refer. Would be convenient to do so in Command and could help in event of agents who move etc.
7 votes -
Allow Clickable Links in Task Description
Onboarding and offboarding could be faster if links to all the relevant websites and spreadsheets can be added to task items. For example: "Add agent to Office Facebook Group [bitly link to our FB Group]"
Currently it is not possible to highlight the text in tasks items, so even non-linked websites are not usable because there is no way to copy-paste them into the address bar.
7 votes -
Add Brokerage Transferred To Field When Removing Associate; Provide Reporting
Would be great to add a field when we are removing associate in MC Command, asking where the agent went... Referral, C21, RE/MAX etc. And then later, it would be great to have reports showing summary of where our agents went!
7 votes -
Rename “Listings Taken” Report to “Listings Active” (or Align Criteria)
I’m advocating for an update to the “Listings Taken” report in Command, as the current naming does not align with how the data is calculated.
As confirmed by Leadership Support, a listing is only counted once it reaches Active status in the MLS. However, agents can fully execute a listing agreement within a given month—meaning the listing is truly taken—but if it has not yet gone Active (e.g., still in “Coming Soon” or “Preview”), it does not appear in the report.
This means the report is effectively tracking listings activated in the MLS, not listings taken.
Proposed Solutions:
Rename the…6 votes -
More Directory applet filters in CommandMC
Having more filters in the Directories applet would be helpful, such as ALC Member, Language Spoken, Communities, etc.
6 votes -
Associate Awards visible in all MC for dual associates
Scenario: MC has 3 Associates who are dual-affiliated and cannot see their Associate Awards Reports as the system defaults to the most recently joined MC.
Solution: Show all active associates in the Associate Awards Reports.
Use-Case: MC often use these numbers for MC and Regional recognition.
7 votes -
Outside Referral Report
Our state we have B&O tax. We have to put it in the outside referral box currently. We need a report that shows the payee/entity that the outside referral is going to.
Right now with our B&O tax if it is a team it is split up so we have to go through and match them all up for reporting to the state.
6 votes -
Display agent Military information
Please use the Military information label in a way any office can see who is or not affiliated.
WE would like to have a report about this, something like (Military status) Active/inactive and if active, try to show the name of any of those 8 statuses on website settings!
6 votes -
Adjust Notification Placement for Smoother Compliance Review Workflow
Currently, when reviewing multiple compliance documents, there's an issue where the notification placement interferes with workflow. After opening a form and selecting the "Approve" button in the bottom right corner, a notification appears stating "Your document has been successfully updated."
This message temporarily covers the action buttons, preventing users from immediately moving to the next form. Since it remains on screen for a few seconds, users are forced to wait before proceeding.
We would like to request that this notification be repositioned so it does not block the buttons, allowing for a more seamless and efficient review process.
6 votes -
Automatically Updating Percentage-Based Deductions
The percentage based deductions so far are not automatically updating when the commission changes and/or a referral is added to the commission. It would be very beneficial to have that automatically update as many of our agents are signed up for automatic percentage deductions into our agent savings account.
6 votes -
Compare This Year (TY) to Last Year (LY) and % Change
In reporting, the ability to compare TY to LY and percent change. Currently we export to excel
Would be a great way to keep a simple pulse on how each agent is doing!
6 votes -
Edit Activity Dates in the Timeline
Include a way for us to change the dates of the activity that we submit to the recruit cards & associate cards.
6 votes -
Sort by Production YTD in Associates
In the Associates tab of Command MC - let's be able to click at the top on the production tab and have it filter into a top down production level of all of our associates. A year to date top down with a click!
6 votes
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