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CommandMC

Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 


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342 results found

  1. Currently the only way you can add preferred vendors to the MC Site is by going to the Command Dashboard preferred vendor widget and clicking a box to add it to the MC Site.

    This functions very differently from the Agent Site preferred vendors where you can access preferred vendors from the agent site editor. I would like to see the MC Site preferred vendor list function just like it does on the agent site, OR put it in the CommandMC Site applet.

    7 votes

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    under review  ·  1 comment  ·  MC Sites  ·  Admin →
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  2. Earlier today, an agent came into my office looking for a HUD document for a transaction that settled in 2023 because the state was after the seller for $15k.
    My fist instinct was to search the property in Command MC, but the opportunity wasn't visible to me.
    My second instinct was to search in DocuSign as Michele since MCA has access to every room. After searching and finding nothing I realized that wouldn't have been helpful anyways because the HUDs and ALTAs don't get uploaded to DocuSign.
    The last thing I tried, was to log into Command as the agent…

    7 votes

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  3. The lost agent productivity report does not include agents that are VR status only pulling R status associates. We would like to see the VR included.

    7 votes

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    under review  ·  0 comments  ·  MC Reports  ·  Admin →
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  4. As an MCA, I can see the Sponsorship tab in CommandMC, but my ASC cannot. She works closely in this process. It would be helpful for more people to have this information.

    7 votes

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  5. Currently when sending a kw invitation to a recruit they are not able to open on their phone. It would be great if they could open on their phones.

    7 votes

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    under review  ·  1 comment  ·  Recruits  ·  Admin →
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  6. Combine the view for Checklist Tasks and Other Tasks for ease and less clicks. Also allows for quicker/easier task adding. No need to have to different "classes" of tasks. All must be done.

    7 votes

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    working on it  ·  1 comment  ·  MC Tasks  ·  Admin →
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  7. We LOVE the feature that requires agents to enter the co-brokers name on the offer within Opportunities, and would also love an easy way to search or see the list of co-brokers on recently closed transactions! This is a huge focus of our recruit prospecting, and this would make it easy to see a list of who our agents worked with, alongside details about the transaction. Would make an easy "who to call today" feature for TLs and MCAs!

    7 votes

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    2 comments  ·  Recruits  ·  Admin →
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    Hey folks! We are looking to possibly implement this in the future. Two questions for you to answer, when you have the time:

    1. What information would you need to see for the co-op agent and transaction?
    2. How far back would you want to see co-op information? e.g. 30, 60, 90 days
  8. On the contact card for the recruit, we would love to be able to add a photo of them to the Photo Image next to their name.

    7 votes

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    under review  ·  1 comment  ·  Recruits  ·  Admin →
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  9. I would like the ability to search for a recruit by their phone number..

    7 votes

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    under review  ·  2 comments  ·  Recruits  ·  Admin →
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  10. We have had trouble tracking commercial properties in Command MC because the Units & Square Footage info populate in the same tracking column.

    To help consistency we made a policy for Commercial Leases to take the entire volume on the FIRST transaction and the remaining will be at $0. It will help us track more ACCURATELY what is being closed by not processing a lease as an Outside Referral. Although now the system won't let us process a lease for $0.

    We implemented this after listening to the MCA call with the Commercial team and now the process is broken…

    6 votes

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  11. When a recruit is moved to the “committed” stage of the recruiting pipeline, have a setting in Smartplans that will allow that pipeline movement to stop active recruiting Smartplans from going to that recruit. Example: Susan is a recruit that says “yes” to the kw office. When Susan is moved to the “committed” stage of the pipeline, the active Smartplans going to her as a recruit would end. Then, once Susan onboards, she can be effectively added to associate-based Smartplans. This automatic function would be a time saver and also help us stay on top of the communication she is…

    6 votes

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    under review  ·  1 comment  ·  SmartPlans  ·  Admin →
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  12. Please add the first closing/first listing report in CommandMC reports like we have in MyKW reports.

    6 votes

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    under review  ·  0 comments  ·  MC Reports  ·  Admin →
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  13. Would love a push notification that alerted us to recruits that unsubscribe so we can update notes/marketing accordingly

    6 votes

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    under review  ·  1 comment  ·  SmartPlans  ·  Admin →
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  14. I'd love to be able to select this month or next month as a time frame for the filters "Associate Birthdate Month", "Cap Anniversary Month," and "Royalty Anniv. Month." It would allow us to automate sending a birthday & anniversary report. Right now I have to manually go in to select the correct month so I cannot set up the scheduled report to email to staff.

    6 votes

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    under review  ·  0 comments  ·  MC Reports  ·  Admin →
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  15. For tasks or emails done through SmartPlans should update the Last Contacted for a recruit. Whether it's a touch task, SMS task (since Twilio is not yet supported in CommandMC), email, or call task, it should be considered contacting the recruit. Otherwise, we will have to double input by using "Add Activity" in the Timeline or not count emails as a touch.

    6 votes

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    under review  ·  0 comments  ·  Recruits  ·  Admin →
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    • Notes Payables need to match AccountEdge titles so when leadership is reviewing they understand what the liability i
    6 votes

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    under review  ·  0 comments  ·  Accounting  ·  Admin →
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  16. Move the status update pop up to the bottom middle. It currently pops up over any buttons on the bottom right.

    6 votes

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    under review  ·  1 comment  ·  Transactions  ·  Admin →
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  17. It would be great to get co-listing agent added to the listings taken or an option to add them on there if they don't show up like we were able to in cloudmore listings.

    6 votes

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  18. MC Staff Team SmartViews

    Since recruiting is a team effort, allowing the ability for MC staff team members to make SmartViews shareable would be a huge benefit. If one person needs to make the SmartView, when they go to save that view, there can be an option to "share with team". Which could be selected as a check box. This would allow for the creation of both personal and team views.

    6 votes

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    under review  ·  0 comments  ·  Recruits  ·  Admin →
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  19. MC Site Admins want options to hide certain MC Associates from dynamically populating on their public-facing MC Site roster page ("Our Agents").

    Primary examples are the MC's ProCoach accounts, which are not real "human" Agents.

    6 votes

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    under review  ·  0 comments  ·  MC Sites  ·  Admin →
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