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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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791 results found

  1. Many agents don't keep a proper Profit and Loss Statement. It would be great if an opportunity had a place for a very basic P&L or expense sheet. How much was spent on photography, marketing, tc, etc.

    1 vote

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  2. Agents need the ability to pull Twilio text logs - Date of text, who it was sent to, and actual text message. This can be vital in a E&O case.

    1 vote

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  3. 4 votes

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  4. Link command tasks with google calendar so when you add or delete a task it automatically adds or deletes on your calendar as a task. Its super annoying bouncing back and forth between both systems

    140 votes

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    in the backlog  ·  21 comments  ·  Tasks  ·  Admin →
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  5. I am a new agent and I am still getting familiar with all of the entries, can you create either a help prompt that explains the entries, so I can navigae better. or provide a slick sheet that is accessible within command that breaks down the description for each prompt. For instance define "Agreement won" under the "Key Dates". Does Agreement won refer to the representation agreement or are you referring to an actual sales/buyer agreement?

    1 vote

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  6. As the smartplan is being created, it should also auto save. There is nothing worse that to spend an hour crafting something amazing, have the Internet go down, or have to leave the screen to do something else, and come back and the whole smart plan you just created is gone!!

    2 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  7. Setting up how your featured listings show on agent sites is time consuming and not easy to find.

    It takes 9+ steps to reach the point where you can add specific listings to the featured properties list on your KW Agent or Team Site.

    So if you are an agent running open houses for another agent and want to pin that property, it takes a long time.

    Navigating through the Websites applet, switching to Expert Mode, and then digging into the homepage settings can be confusing, especially without clear visual cues or step-by-step prompts. For newer agents or those not…

    10 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  8. In the "My Referrals" section, referrals should be automatically assigned a system tag based on their status. For example, referrals marked as Lost should have a "Lost" tag. Currently, when viewing All referrals, there’s no clear way to identify which ones are Lost, Pending, Active, Funded, Expired/Canceled, or Rejected. Adding visible status tags would help quickly distinguish each referral’s status.

    4 votes

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    under review  ·  0 comments  ·  Referrals  ·  Admin →
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  9. It would be very handy to have a live link to the list in the emails report of the undeliverable email addresses so we can archive the contact.

    2 votes

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  10. It would be great for there to be a built in calendar (maybe your Google calendar) integrated into Command so you can add events, reminders, tasks for you to do, etc. That way it is all built into Command on the homepage or the tasks applet.

    3 votes

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    under review  ·  0 comments  ·  Homescreen  ·  Admin →
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  11. Allow a general team name & contact info for the team website instead of only the rainmakers info. Trying to brand a team not an individual.

    1 vote

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    under review  ·  1 comment  ·  Websites  ·  Admin →
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  12. 2 votes

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  13. Add email notification for when an existing contact submits a form on branded website

    1 vote

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  14. Currently, tags are sorted in order of date added to the contact. With system tags always appearing at the end of the list of tags. Would prefer that tags sort alpha/numerically on the contact card view and contact list columns view.

    7 votes

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  15. 2 votes

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  16. Currently the rainmaker cannot edit a note that an assignee created. The rainmaker should have the ability to toggle on or off the editing of notes by all assignees/team members/admins. While an assignee/team member/admin can have the ability create and edit a note, they should not be allowed to delete a note. Only the rainmaker should have the ability to delete any note.

    1 vote

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    under review  ·  1 comment  ·  Opportunities  ·  Admin →
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  17. Please remove or allow us to choose how tasks are opened. Currently when you open a task for a client it pops up as a new window cause multiple open Command pages. This also forces a manual refresh for any changes or tasks completed.

    1 vote

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  18. While using the Task tab, I attempted to locate a specific task by searching the contact’s name, but this functionality doesn’t appear to be supported. I also reviewed the help documentation on the website and confirmed that the system currently does not allow task searches by contact name.

    To locate the task, I had to use a workaround—clicking the colored labels on the side, selecting the red “Past Due” label, and manually scrolling through the list until I found it. This method was time-consuming, especially given the length of the task list.

    Having the ability to search tasks by contact…

    4 votes

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  19. Commercial properties cannot be displayed on Consumer platforms. However, when creating a Collection in the Listings Applet, property search filters show an option to filter by Property Type: Commercial. When users tick this checkbox to apply this filter, there are 0 listings in search results, which is expected but having a non-functionality filter option causes confusion. To reduce confusion and have parity with the consumer platforms, filters in the Collections modal should match the filters found on kw.com and the KW app.

    2 votes

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  20. 4 votes

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