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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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831 results found

  1. 5 votes

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  2. Either Larger or Darker appearing text in Command Mobile app. Character text is small, light blue text hard to read, especially out in the sunlight (and older eyes!) Larger text or Darker/bold text would be so Much easier to read and less eye strain and heqdache.

    1 vote

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  3. Frequently, when I search for properties, specific neighborhoods are not available as selectable options. A prime example is the community of "Westlake" in the Loxahatchee area. While the surrounding areas are visible, Westlake itself is missing. This happens with many other neighborhoods as well.
    This problem also carries over to the Design Center, as these same communities are often unavailable when I try to create a "Neighborhood Snap."
    Having complete and accurate neighborhood data is critical. Could you please look into why these areas are not in your system and let me know if there are plans to update the…

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  4. I am starting to farm specific neighborhoods I am known in and would like to start sending mail on a monthly basis to these neighborhoods. But as it sits right now Command only allows postcards. I would like to be able to send flyers at least or potentially a folder or something different to stand out and have the ability to upload my own designs. I use only Canva to make my designs and that is also not allowing me to resize them to the right size for the postcards in command.

    1 vote

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  5. To save some time and clicks, the "Sync Transaction" button should be available also under the Documents tab in Opportunities. It can still be in its original spot, but add this option as well just to make it more convenient for agents.

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  6. The monthly nurture email has odd-looking code at the beginning of the subject line.

    "DBA Logo" height="50" style=max: 150px"/>"

    With all the phishing scams out there this code does not present well for our agents.

    Example here - https://komododecks.com/recordings/JICfk75rFXF5v49OqboB

    7 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  7. Enable the GMail feature of Read Receipts to our KW Email accounts.

    3 votes

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  8. I would appreciate it if you could restore my compliance page.

    I'm having difficulty working effectively since I'm unable to copy and paste from this page. Please undo the changes so that the text can be highlighted.

    2 votes

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  9. Referral Filters are limited to KW Specializations and Production numbers. Many times agents need to find someone who speaks a certain language or specializes in waterfront properties or ADA compliant homes, etc. Allowing more filters that would pull information that is stored within White Pages would help improve the types of Referrals being received and requested

    15 votes

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    under review  ·  8 comments  ·  Referrals  ·  Admin →
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  10. Create a Listing Search module that is customizable so you can create hyper local pages with searches embedded on the page. Other site like Real Geeks offer this and it can be huge for lead generation and hyper local data which is something KW loves to push for.

    1 vote

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  11. 3 votes

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  12. Agents should have the option to 'Export' a list of their Opportunities into a .csv file. The file would include all dates, property address, client names & other details in separate columns.

    14 votes

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  13. When a document is signed from the opportunity using DocuSign, there is no way to retrieve a copy of the certificate after the fact. Because of this, the certificate should be added to the opportunity automatically in case a lawyer ever asks for it.

    1 vote

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  14. Add the ability to locate KW Agents on the referral map based on their business center location.

    3 votes

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    under review  ·  0 comments  ·  Referrals  ·  Admin →
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  15. Porch but with REAL QUOTES

    We use to have Porch Repair Estimate Generator within every command opportunity. The problem with the estimate, we weren’t connected with someone that would actually make the repair for the price provided.

    There’s an app that you can send handyman and really any repair job out to and real professionals will give a quote. Once job approved by person who requested the job, communications will open up. It’s free for the party needing repairs. The contractor pays for credit for the leads. And, contractor is only charged credit when job accepted.

    I see in our…

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  16. I would like to be able to have my brand very visible on the bi weekly or monthly smart plan. It is currently very small and not something you see right away

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  17. Why can we not go into smart plans, contacts and then click on a contact from there? I don't want to have to have extra steps to get into a contact's information

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  18. When we switched from a single agent to a team account we lost all smart plans that were being used because they didn't transfer with the contacts. We had to re-create smart plans. What a time and money waster because we were not notified that they dropped

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  19. When doing a video in an email is there a way to track how many people open and how long they watch?

    2 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  20. As this "platform" is allegedly built on the Google platform, lose the Beta program "Unique Recovery Email" and have agent use the Google Authenticator application. Start thinking BIG - stop with the band-aid fixes that require new methods every few months.

    2 votes

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    under review  ·  0 comments  ·  Settings  ·  Admin →
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