785 results found
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Simplifying and Clarifying the Commission Request Workflow in Command
Hi KW Labs Team,
I’d like to offer feedback on the current Commission Request process in Command and suggest an updated, agent-friendly design based on common challenges we see at our market center. I understand that I may not know all the ins and outs of the backend process, but this is a time-consuming problem for both the agent and the staff.
Step-by-Step Input Form (Agent-Facing)
Remove “Create an Offer” requirement. Instead, begin with a Commission Request Wizard that asks only the relevant and required questions.
Step 1: Transaction BasicsSale Price
Closing Date
Is this new construction? (If yes,…2 votes -
Planner or Timeline
In the past we had a timeline built into our app and sites that has since gone away that I used with my clients. At the time the business was moving so fast we did not have time to run through that as much. Now with the sales timeline being longer and the opportunity for us to show more skill I feel like those timelines are way more useful. Our MLS (STELLAR) who uses matrix has a service called OneHome that has a nice clean interface that does exactly this and reduces the clients anxiety by letting them know exactly…
1 vote -
property fit
Our MLS (STELLAR) offers property fit that is a simple process of asking them questions about what they want like a consultation and then from that when listings that we send go out or they search for any listings on our One Home MLS site it shows their property fit score as a percentage of fit to what they answered. I think this would be a nice value add and similar to what we had discussed in the past as Home DNA. The more our clients can customize their experience the more likely they are to use our experiences on…
1 vote -
opportunity notes
Currently the rainmaker cannot edit a note that an assignee created. The rainmaker should have the ability to toggle on or off the editing of notes by all assignees/team members/admins. While an assignee/team member/admin can have the ability create and edit a note, they should not be allowed to delete a note. Only the rainmaker should have the ability to delete any note.
1 vote -
Downloading Command Tasks
It would be so lovely if we could download (to an Excel or google Spreadsheet) our log of tasks instead of scrolling through each page of tasks.
1 vote -
email notifications for consumer tour requests
I would like to also receive an email when a consumer requests a tour on the Consumer app.
9 votes -
Add to email campaign schedule for optimum open time for your database
Other email sites like mailchimp and flodesk offer an option for sending at the optimum time for your database open rate.
2 votes -
Twi or Akan, a widely spoken language of Ghana.
May you add the language as an option or the opportunity to select other so that I may type it in?
2 votes -
3 votes
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using arrows to go to next contact
When using the arrows for the next or previous contact the info on the right side (notes, smart plans etc) does not refresh!
2 votes -
Ability to have a further drop down in "New Activity" for Calls, For Attempted Contact, No answer, Voicemail, etc...
When you add a "New Activity" to a contact, and the interaction is a "call", there is no way to add "attempted call".
In the SMARTPlan version, you're able to drop it down further to be "no answer, left voicemail, etc." but you can't when you add a manual activity.
Could you allow for a drop down menu so we can actually keep track of how many people we actually connect with?
5 votes -
Digital listing presentation
WE NEED A DIGITAL LISTING PRESENTATION. Not a plug and play! A digital listing presentation is absolutely essential for realtors today because it’s no longer just a modern touch — it’s a competitive advantage in a fast-paced, digital-first market where sellers expect professionalism and instant information.
Most sellers start their agent search online, so a sleek, professional digital presentation immediately signals that you’re organized, tech-savvy, and serious about marketing their home. It allows you to visually demonstrate your marketing plan—professional photography, video, social media reach, and online advertising—in a way that feels current and compelling.
Beyond impressing clients, a digital…
1 vote -
default settings and quick search when creating listings
Agent María González Expósito requests that, when creating a list in Command, it should not be necessary to manually select the currency and unit of measurement (C.A. or m²) each time.
She wants there to be a default setting for these fields or, at least, to be able to search more quickly by typing the first letter of the currency, country, or unit of measurement (for example, typing “S” to find Spain).
Her goal is to streamline the process of creating lists.
2 votes -
Assigning Assignees to Tasks
When creating tasks under stages in Opportunities- We should have the ability to assign the person who create the opportunity as the selected signee instead of having to manually assign the tasks as they come up.
4 votes -
Hide "country" for printing labels.
Have ability to hide the country when printing labels. All of my mailings are to people in the US. Having it on the label is unnecessary, looks odd, and maybe unprofessional. I expect agents in other countries have clients that mostly or entirely live in the one country.
13 votes -
Timeline Tab for Listings
We need a 'history' field when registering the listing in Command, this field must show all changes made to the listing, from changing a word to changing the value or availability, everything that happens in the 'life' of the listing must be displayed in a timeline. Another improvement would be the possibility of manually including a note in this timeline field, so that, for example, when an agent speaks to the property owner to check if everything is still alright, but there is nothing to be changed in the registration, the agent can record that the listing was updated and…
28 votes -
Task on Contacts Smartview
The problem: This process is inefficient and time-consuming, especially when trying to plan follow-ups for a large list of contacts
The Idea:
Introduce "Tasks" as a selectable option in the "Customize Columns" settings for Contact SmartViews.This new column wouldn't need to show task details, but simply provide a visual, at-a-glance indicator to show whether any task exists for that contact.
Suggested Implementation:
The indicator could work just like the email validity icon:Task Exists: A clear icon (e.g., a red dot, a small checkmark) appears in the column.
No Tasks: The column is empty or shows a different icon…2 votes -
Transaction Plans
SmartPlans have been created as "people" plans... keeping in touch with our people. I'm currently trying to connect Opportunities-Checklists with SmartPlans to create a hybrid Transaction Plan, where tasks are performed, some automatically through SmartPlans and some tasks are manual and individually done by team members through the checklists. Currently, though, only checklist items are allowed to "time" them to be done Before/After a Smart Date. We need this ability in SmartPlans also so we can time the SmartPlans within our Opportunity Phases and Stages.
1 vote -
flow chart if/then smartplans automation
agent would like smartplans to would more like https://keap.com/ on keap they use an if/then mapping chart, so that if very specific interactions happen then it will change the flow of the plan as needed. so like our remove triggers but wayyy more in depth
20 votes -
Review link to send in contacts
Can you add the option on our contacts to send a link for them to review us please so we don't have to scour Command for the link?
1 vote
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