783 results found
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Phone Command App
improve the Command App for phones to bring all the new lead info to the email with the ability to call, text,or reply to potential leads from the notification, without logging into command
2 votes -
Auto-name each split document
When splitting a PDF and selecting the document type, users are still required to manually name each split document. Having Command auto-name the documents based on the selected type would help streamline the process and save time.
2 votes -
Have separate fields for First name, Middle name, and Last Name
Have separate fields for First name, Middle name, and Last Name. We have some couples that only have 1 email address or no email and only an address. We would like to put John & Jane in the first name field, then Doe in the Last name field. As it sits right now for those that we have both names in it will only put the first (John) in an email sent... not John & Jane. So it'd make it nicer and more clean to have them in separate fields.
3 votes -
Create business process Task List not associated with Contact or Property
Allow us to create task lists not associated with a Contact or Property. Example to be able to create a transaction task list to check off when running a listing or buyer campaign or transaction.
1 vote -
Copy and Paste/Duplicate a Step in SmartPlans
It would be nice to be able to copy and paste or duplicate an edited Step to use on a different Day. There are many instances where I might do the same task weekly, but don't want to do a repeating SmartPlan because I'll also have text and email Steps that shouldn't repeat. This would allow an easy way to make SmartPlans instead of having to recreate every duplicate Step, especially if it's information heavy. Otherwise, I'm left having to copy sections from one Step, going to edit the new Step to paste the information, then having to save and…
1 vote -
Emails sent from desktop or other device be logged into Command in the contacts Timeline
It helps us stay on top of our contacts and quickly see what we last talked about. We shouldn't have to pay for another service if we already are paying for KW Command as a CRM.
1 vote -
duplicate team tags in agent tags
Allow an agent to import team tags instead of having to create the same tag in the agent account.
3 votes -
3 votes
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Have IA create tags from communication history
When we enter a new conversation history, if IA could create tags from what we enter.
1 vote -
kw website Edit Header Tags to include google analytics user id code
We currently have the ability to enter our google analytics tag and track website information using the google anayltics app. In order to track user id information from the google analytics tag, we need the ability to edit the header tag on each page. We can currently only do that if we are building a custom page but not on any other existing pages like the homepage.
Collecting this information would be very helpful. An example of what we would need to edit:
gtag('config', 'TAGID', {
'userid': 'USER_ID'
});7 votes -
Monthly neighborhood nurture needs to be updated. We need to be able to add more subdivisions.
Monthly nurture neighborhood needs to be updated. This is a key way to stay in touch with our past clients and future clients need to be able to input new subdivisions. .........Per KW Our developers are aware this data is now becoming outdated and they are investigating ways to accurate acquire neighborhood information from other data providers.
2 votes -
Leadership Role Specific KW Emails
There needs to be a review on KWRI allowing leadership role specific emails to be created for the market center. Not just the MCA or front desk. There needs to be one for MCTT's, PC's, TL's, ATL's, Compliance, etc. This will relieve headaches of when people leave the role. I don't understand why this isn't a thing now. Please change this so that the Market center owns these emails and all communication within these emails so when the roles are filled with someone new, they can pick up where things left off for that role. Thank you.
1 vote -
scrolling through tags it start over at the beginning instead of just going to next page
When I want to enter a tag I have to start at the beginning of my tag list and scroll through all tags and at the end of each page I then have to start at beginning and then get to the next set and so on for each page. When I type a tag should it not just go to that tag? Or like type in R and go to the R's to start searching?
2 votes -
Add multiple relationships
Allow the ability to add more than one relationship connection. For example an entire family buying together.
3 votes -
Custom Colors for Tags created in Paid Ad Campaigns Program
When running a new Paid Ad Program, we can create a custom tag for the leads. However, we are unable to choose the color for this custom tag. It will reduce steps and friction if we could choose the custom tag color like we can elsewhere in Command. Going back to settings then navigating to the Edit Tags section is a lot of extra clicks.
10 votes -
2 votes
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2 votes
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Partial Lead Capture for Home Valuation Tool
Update the home evaluation tool to capture and notify agents of the address entered, even if the consumer doesn’t complete the full form. This ensures agents can see potential leads who showed interest but didn’t submit their contact info, allowing for follow-up strategies like targeted ads or direct outreach.
3 votes -
MFA
Shortly after the security breach it seems recaptcha v2 was deployed. I believe v3 would be a much more user friendly and more secure method to confirm a user is not a bot.
Also, I just received probably the most jenky MFA I've ever seen in which the system challenged me for a code it had emails to my recovery email. In this day and age of authenticator apps and tokens I would much prefer something that was actually secure rather than relying on SMTP and the delay of emails. The other suggestion was to text the code, which I…
1 vote -
When Exporting Mailing Labels, Only Export Selected Relationships for Contact(s)
example: select contact A and B who are linked as spouses with same address and export them. on the export sheet you get the contacts selected and any other contacts that are linked as relationship to contact A or B who have an address. So the user is trying to just get labels for their couples, but then any sons, fathers, cousins, etc of those contacts are exported as well if they have an address. it is exported as a separate label, but it is confusing to agents as they didnt want those people exported. it would make more sense…
15 votes
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