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Command


Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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871 results found

  1. Having a Lost Opportunity Reflect that when in a contacts Opportunities with out having to go into the Opportunites. Example we have a buyer who was purchasing a town home that got to the stage Contingent and Phase Under Contract. How ever it did not go through. We have tagged it as Lost Oppotunities. However if we go into the contacts Opps Tab it still shows Stage Contingent and Phase under contract. It should show there it is a lost Opportunity without having to go in Opportunity.

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  2. we need more and recent neighbourhoods uploaded into the "neighbourhoods" box so this information can correctly send out the Monthly Neighbourhood smart plan...

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  3. When looking at the "All Opportunities" view it would be helpful if non-compliant opportunities could be highlighted so we can quickly and easily see which files need attention.

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  4. Ability to create Smartviews for task list

    6 votes

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    in the backlog  ·  4 comments  ·  Tasks  ·  Admin →
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  5. Cannot copy to paste phone numbers as you can names and emails.

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  6. We need the ability to merge two contacts that both have agent site connections. If a client creates a new account on the agent site or app after they already have an existing agent site connection, it creates a duplicate contact that cannot currently be merged. We need the ability to merge these duplicate agent site connections when they occur.

    3 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  7. 13 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  8. Having an email address for each opportunity, so when I receive documents from the other side of a deal I can forward them to Command and NOT need to download documents before putting them into the Opportunity. Other platforms (SkySlope is an example) have had this feature for years.

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  9. Whenever a client unsubscribes from an email, they unsubscribe from "all email communication." Is there a way we can provide a way for clients to opt out of specific communication (campaign lists, smart plans, etc.) or all communication altogether or allow the person in our database to reach out to us specifically to adjust their communication preferences before deciding to unsubscribe?

    I've had clients unsubscribe from newsletters, but would still like to get property notifications, or vice versa.

    This could help us reduce our unsubscribe rates on email campaigns, and improve client/agent satisfaction.

    1 vote

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  10. Can you please make it more obvious when an opportunity is approved for commission (the file is complete) maybe send a notification to the agent AND turn the file a different color or send off confetti......

    1 vote

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  11. Is there a way to add a custom graphic into our signature for automated and Bulk Action emails? Branding is a critical aspect of my business plan and not being able to do so creates less value when obtaining capitalization.

    1 vote

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  12. Once a Smart Plan concludes, can Command be programmed to send us a notification?

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  13. create a tab in the offers and Commission section for agents to plug in Commission statement details and allow to be saved as pdf or uploaded to mc

    1 vote

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  14. 2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  15. Agents would lik to have an email auto start in an email when the clinet opens it. Not have to click on a link

    3 votes

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  16. Agents are requesting more edit functionality as far as centering the Titles and subtitles

    3 votes

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  17. It would be very beneficial on many accounts to have Twillio integration available in CommandMC. There are many factors like recruiting or KSCORE, where sending out texts would be invaluable and save time in the day.

    6 votes

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  18. Notes left for MCAs and compliance to or from agents - place a little "Mark as Unread" - because sometimes I am communicating with an agent as an MCA and check a message sent, and find out it was meant for our compliance person. They miss it because it's no longer indicating there's a message for them.

    2 votes

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  19. 2 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  20. Ability to add contacts to a mailer campaign. For example: have a seller lead on a weekly or monthly mailer postcard campaign to stay top of mind. Similar to emails and text. This is just another way to stay in touch physically. Mailbox power is a third party tool that offers this ability but it would be better if I can manage it from command.

    1 vote

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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