829 results found
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2 votes
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copy phone
Cannot copy to paste phone numbers as you can names and emails.
2 votes -
Send a Text Code for MFA
For the new Multi-Factor Authentication, instead of email, it would be great to have the option to get a code sent to your phone instead of your recovery email.
6 votes -
Detailed Click Data in Campaigns
For my email campaigns, I would like to see what individual contacts in my specifically click on in my email. For example, did they click on a specific article/image, or a specific button?
That way it allows me to better interact with the contact, and could potentially allow for agents to create a trigger for a SMARTPlan creating a follow up if a lead clicks a specific link.
4 votes -
Allow More Landing Page Customization (Linkable Photos, Photo Sizing, Text Sizing and Fonts, etc.)
Currently when attempting to create a custom or landing page the items below are features that aren't offered or available.
- Linkable Photos.
- Customizable sizing and placement for video/photos.
- Text with customizable sizing.
- Customizable Fonts.
15 votes -
Feedback: Move Map Higher + Open Listings in New Tab
I had a few suggestions based on both my experience and feedback from clients:
Map Placement: Would it be possible to move the area map and the “similar properties” section higher up in the listing description? Right now, they're placed all the way at the bottom, which can be a bit confusing—especially with the other map showing the specific neighborhood.
Map Consolidation: If there's a way to combine both maps into a single, more streamlined view, that would be incredibly helpful and improve the user experience.
New Tab for Listings: One other suggestion—when a user clicks on a new property,…
2 votes -
Create a Way to Suggest Properties Through Command
When doing a saved search for a client, there isn't an easy way to suggest properties through KW Command.
Is there a way we can click into the specific saved search we have set up for a contract, and recommend properties to that client?
Being able to see the properties that align with that specific search within Command would be incredibly helpful, because the only way we can do that is through our local MLS.
1 vote -
Create Options to Change Subscription Preferences
Whenever a client unsubscribes from an email, they unsubscribe from "all email communication." Is there a way we can provide a way for clients to opt out of specific communication (campaign lists, smart plans, etc.) or all communication altogether or allow the person in our database to reach out to us specifically to adjust their communication preferences before deciding to unsubscribe?
I've had clients unsubscribe from newsletters, but would still like to get property notifications, or vice versa.
This could help us reduce our unsubscribe rates on email campaigns, and improve client/agent satisfaction.
2 votes -
2 votes
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Bulk action Description option...
I would like the option to add a description in the about section on the contact card. So this acts as a fixed note.
1 vote -
tooltip
Idea for Development: Help Icon Standardization
Implement a “question mark in a circle” icon next to all form fields, especially those marked as required (*), to provide users with clear, accessible tooltips. This icon is widely recognized as a symbol for help or additional information.
For example, on the Create Opportunity form, the Opportunity Type field could use a help icon that explains the dropdown options. Adding consistent help icons across all forms will improve usability, reduce user confusion, and enhance the overall user experience.
1 vote -
More accurate of Call results in timeline
when recording a Call on the contact timeline it defaults to We Talked when you actually may have left a message (CLM) or no answer of the phone (CNA)
4 votes -
4 votes
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Once a Smart Plan concludes, can it send us a notification?
Once a Smart Plan concludes, can Command be programmed to send us a notification?
2 votes -
attachment to tasks
It would be wonderful to have the ability/capability to add attachments to notes and tasks in command. Sometimes a photo is a valuable part of your notes or tasks.
1 vote -
Allow for .gif files in email designs
It would be great if our agents could incorporate .gif files into their email designs easily via the image. We have agents in our market that like the animation gif that their brokerage offers.
The added movement makes the piece seem more engaging rather than static, especially for video previews.
9 votes -
3 votes
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Would be GREAT if instead of just "complete task" there was an option to "complete" OR "Complete and set new task"
Add option of "Complete and set new task" with the "complete task" option. If you have a smart plan just click complete but if you want to set a custom task it would be GREAT if there was a button next to "complete task" that said "Complete and create new"- so much easier than going back in and creating new tasks each time.
1 vote -
Customize columns to add neighborhoods
When you customize columns in Contacts, it would be great to add the Neighborhood option to be able to see that on a larger scale. You can create a SmartView showing who has a neighborhood, but you have to click into each name to see which neighborhood they have.
1 vote -
Add "Referral Partner" Field in Contact Details
Have a field for: Referral? "yes" or "no"
If yes, another field opens up to have the Referring agent's contact information entered so it links to the client, and another field for either $ or %. If there's no referral fee involved, someone can just put 0 (zero). Once an opportunity is created, that information would populate, and the agent could click a toggle to push it to the DA.
This would help keep track of referrals easier so they wouldn't have a chance to get overlooked and missed. This would also be a great way to track where referrals…
11 votes
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