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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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Command

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791 results found

  1. When you add a "New Activity" to a contact, and the interaction is a "call", there is no way to add "attempted call".

    In the SMARTPlan version, you're able to drop it down further to be "no answer, left voicemail, etc." but you can't when you add a manual activity.

    Could you allow for a drop down menu so we can actually keep track of how many people we actually connect with?

    5 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  2. Make it ok to put the same phone number on multiple contacts. That is a reality that should be addressed.

    7 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  3. WE NEED A DIGITAL LISTING PRESENTATION. Not a plug and play! A digital listing presentation is absolutely essential for realtors today because it’s no longer just a modern touch — it’s a competitive advantage in a fast-paced, digital-first market where sellers expect professionalism and instant information.

    Most sellers start their agent search online, so a sleek, professional digital presentation immediately signals that you’re organized, tech-savvy, and serious about marketing their home. It allows you to visually demonstrate your marketing plan—professional photography, video, social media reach, and online advertising—in a way that feels current and compelling.

    Beyond impressing clients, a digital…

    1 vote

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  4. Agent María González Expósito requests that, when creating a list in Command, it should not be necessary to manually select the currency and unit of measurement (C.A. or m²) each time.

    She wants there to be a default setting for these fields or, at least, to be able to search more quickly by typing the first letter of the currency, country, or unit of measurement (for example, typing “S” to find Spain).

    Her goal is to streamline the process of creating lists.

    2 votes

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  5. When creating tasks under stages in Opportunities- We should have the ability to assign the person who create the opportunity as the selected signee instead of having to manually assign the tasks as they come up.

    4 votes

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  6. We need a 'history' field when registering the listing in Command, this field must show all changes made to the listing, from changing a word to changing the value or availability, everything that happens in the 'life' of the listing must be displayed in a timeline. Another improvement would be the possibility of manually including a note in this timeline field, so that, for example, when an agent speaks to the property owner to check if everything is still alright, but there is nothing to be changed in the registration, the agent can record that the listing was updated and…

    28 votes

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    under review  ·  14 comments  ·  Listings  ·  Admin →
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  7. The problem: This process is inefficient and time-consuming, especially when trying to plan follow-ups for a large list of contacts

    The Idea:
    Introduce "Tasks" as a selectable option in the "Customize Columns" settings for Contact SmartViews.

    This new column wouldn't need to show task details, but simply provide a visual, at-a-glance indicator to show whether any task exists for that contact.

    Suggested Implementation:
    The indicator could work just like the email validity icon:

    Task Exists: A clear icon (e.g., a red dot, a small checkmark) appears in the column.
    No Tasks: The column is empty or shows a different icon…

    2 votes

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    under review  ·  1 comment  ·  Tasks  ·  Admin →
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  8. SmartPlans have been created as "people" plans... keeping in touch with our people. I'm currently trying to connect Opportunities-Checklists with SmartPlans to create a hybrid Transaction Plan, where tasks are performed, some automatically through SmartPlans and some tasks are manual and individually done by team members through the checklists. Currently, though, only checklist items are allowed to "time" them to be done Before/After a Smart Date. We need this ability in SmartPlans also so we can time the SmartPlans within our Opportunity Phases and Stages.

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  9. 6 votes

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    under review  ·  1 comment  ·  Designs  ·  Admin →
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  10. When finishing one task would like an optional prompt to create the next task to ensure they are following up.

    21 votes

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    working on it  ·  5 comments  ·  Tasks  ·  Admin →
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  11. Access for guest accounts on teams so they can properly access the team workspace for social and print designs

    2 votes

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  12. 2 votes

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  13. Agents should have the option to 'Export' a list of their Opportunities into a .csv file. The file would include all dates, property address, client names & other details in separate columns.

    21 votes

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  14. Make it possible to download/export the task list into Excel

    3 votes

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    under review  ·  1 comment  ·  Tasks  ·  Admin →
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  15. Please move or make it moveable the support bubble/button on the bottom right of the screen. When I am editing smart plans, it covers the "cancel/save" words.

    4 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  16. I am trying to connect into Command to automate my task list from a program like chatgpt. I want to put the details into chat and have it write my intro emails to clients and then sync up with the task list in Command to input my due dates. Is this possible?

    6 votes

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  17. Ability to schedule posts to STORIES & REELS on Facebook & Instagram, ideally from Command Mobile.

    8 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  18. Being able to add a referral agent in my network to my contacts so that I can add them to a campaign or be able to mass email my referral network

    38 votes

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    under review  ·  5 comments  ·  Referrals  ·  Admin →
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  19. SMS messages sent within Command using Twilio are included in the AI summary. The messages sent and received on our phones while we're mobile are not and there isn't a way to import them into Command

    2 votes

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  20. When applying a merge field in a smart plan, the text of the [merge field] that appears does not adjust to match the font size of the rest of the email. It looks unprofessional having the client name tiny (for example) and then larger text in the body. If you leave the text size to match the merge field size, you have all tiny text. Please allow the merge field to adjust with the size and font on the email.

    2 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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