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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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791 results found

  1. Have the ability to send ad results from the ads we run on sellers houses to the seller.

    1 vote

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  2. Having the ability to attach my VCF contact card to twilio messages would save time and help to cement the relationship with leads or new clients.

    2 votes

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  3. Have separate fields for First name, Middle name, and Last Name. We have some couples that only have 1 email address or no email and only an address. We would like to put John & Jane in the first name field, then Doe in the Last name field. As it sits right now for those that we have both names in it will only put the first (John) in an email sent... not John & Jane. So it'd make it nicer and more clean to have them in separate fields.

    5 votes

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  4. I find myself cut and pasting my email interactions into notes all of the time. Emails with contact should automatically create a Note in command. It will easily show you the last time you connected and give you a clearer picture of your history with the contact/client. Contactually had this feature, and it's a no brainer.

    1 vote

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  5. We are trying to see if we can get bios for each team member to display in the Meet the Team section of the Agent Site. Is this at all possible?

    We know you can add the bios to the Marketing Profile, but we want them displayed in the Meet the Team section of the site if it's a possibility.

    2 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  6. Currently when in the task view, you have the options to check a task as completed or go into the 3 dots for more options.
    Instead of the 3 dots, why not just open the task for editing? This allows one click to open, saving time. You can add a delete button to the task so it can be deleted rather than saved. This would increase efficiency.

    1 vote

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  7. Prior to Command being updated, I was able to filter where - email, by- contains. Using this filter allowed me to find common emails, such as filtering by contains @kw.com to tag the contacts with KW Agent. Now it shows starts, does not start. I found it to be very helpful to also find emails of larger organizations, to know where my agents might find it useful to leverage for leads.

    1 vote

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  8. 2 votes

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    under review  ·  0 comments  ·  Homescreen  ·  Admin →
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  9. As an agent, I'd like to access my historical opportunities. I've had occasion where my customer needs a document that is in DocuSign and Opportunities.

    1 vote

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  10. I can only add up to three family members to a contact. I have several families that I would love to connect and have no way to do that.

    1 vote

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  11. The Command app should include a Bulk Action to share your digital business card to selected Contacts. As of now, the Share option is only for sending the business card outside of the app. It would make sense to include that for Contacts within Command. I also think this would encourage more people to utilize the digital business card.

    1 vote

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  12. Since MyKW will be eventually going away, I would love to see an option for agents to be able to book conference rooms/worskspace areas for Market Centers that leadership sets up inside of Command on the homescreen or somewhere else.

    3 votes

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    under review  ·  1 comment  ·  Homescreen  ·  Admin →
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  13. Add the ability to submit daily activity through the app, not just desktop version.

    5 votes

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    under review  ·  1 comment  ·  Command App  ·  Admin →
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  14. It would be great to have the capability as tasks are completed that the system can automatically send out custom emails that will alert you and allow you to edit them before sending.

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  15. Paid ads invoices, it would be great to isolate activity for a given year and then create a PDF for that year for tax purposes

    7 votes

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  16. 2 votes

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  17. When the agent clicks on a lead's name in the Campaigns section, nothing happens. The expectation is that clicking the name would redirect the agent to the corresponding contact profile in the Contacts section, but this is not occurring. As a result, the agent must manually enter the lead information into the system, which is causing frustration.

    3 votes

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  18. Either Larger or Darker appearing text in Command Mobile app. Character text is small, light blue text hard to read, especially out in the sunlight (and older eyes!) Larger text or Darker/bold text would be so Much easier to read and less eye strain and heqdache.

    1 vote

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  19. In the tasks page, allow the name column to be sorted. That way, I can see if a contact has more than one task.

    5 votes

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    under review  ·  2 comments  ·  Tasks  ·  Admin →
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  20. To save some time and clicks, the "Sync Transaction" button should be available also under the Documents tab in Opportunities. It can still be in its original spot, but add this option as well just to make it more convenient for agents.

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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