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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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789 results found

  1. Add the ability to search and add KW World Wide Agents/Offices to the referral network and/or portal.

    1 vote

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    under review  ·  0 comments  ·  Referrals  ·  Admin →
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  2. Can we have an option to skip weekends in the smartplans? I tend not to work/make calls on weekends, and by monday I am overwhelmed with the numbers I have in my task list for the week and so I do nothing...eventually just archiving everything and starting over. Can you fix this?

    31 votes

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  3. 2 votes

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    under review  ·  0 comments  ·  Referrals  ·  Admin →
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  4. Attendee loves the neighborhood animation but mentioned it hasn't been updated in years and asked if we could look into that

    5 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  5. Being able to connect to mobile number not facetime audio. Also changing to the next contact through the arrow keys on desktop would be fantastic.

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  6. ADD a content tab to add a PDF to the body of an email campaign.

    2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  7. A good opportunity for improvement would be for the original price to be registered only after the property is sent for approval by the MCA, because sometimes while the property is still in draft form, the price can be adjusted before being sent for approval, but just by making these small adjustments, the property starts to be advertised with a price variation.

    1 vote

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  8. Currently, there is no system-generated reminder or required action to enter contractual dates and listing details into an Opportunity when a listing becomes Active or moves Under Contract. This can cause Smart Due Dates in the checklist and stages to not function properly if the "Agreement Won" date or other key dates (e.g., listing agreement date, contract deadlines) are missing.

    Proposed Solution:
    ✅ System Notification: Trigger an automatic reminder when an Opportunity moves to Active or Under Contract, prompting the agent to enter all required dates.
    ✅ Forced Pop-Up Prompt: Before an Opportunity moves to Active or Under Contract, require…

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  9. It would be great if we could create tasks that are linked to one another for when we are working on large projects.

    1 vote

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    1 comment  ·  Tasks  ·  Admin →
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  10. For those of us that truly specialize in Military clients, some of them periodically PCS oversees and only have an APO/FPO/DPO address. We would like to keep in touch with them. It is a completely diff format. We had someone ask for this previously and a KW Product Specialist closed the voting and made a comment "You can now type in an address and choose "Add New" to select the Country that your Contact is in!"

    Just to be clear to our computer programmers and "Product Specialists", APO addresses need more than "you can add their country" because there is…

    4 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  11. It would be hugely beneficial if there was an option to create custom forms and add them to Agent Sites. This eliminates needing to create a Google Form and then manually add Contacts to your database. Creating those forms with the ability to set up lead routing / auto tag / smartplans would be awesome!

    29 votes

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    under review  ·  6 comments  ·  Websites  ·  Admin →
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  12. 2 votes

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  13. 6 votes

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    under review  ·  2 comments  ·  SmartPlans  ·  Admin →
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  14. 2 votes

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  15. Bring back the ability to email individual offers to clients. This was taken away in the new offers platform. I used this option on every deal and now I can't. I have always tried to keep my system the same for everyone so this being removed is a big setback for me.

    5 votes

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  16. 2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  17. So we are able to create tasks linked to an opportunity and make it repeating, however we are unable to make a repeating checklist task through the Opportunity Stages & Checklists customization. It would be helpful in particular for the Cultivate phase to have a repeating follow up call task that automatically is created to keep in touch with potential future listings/buyers, rather than having to create a task for every new opportunity in the Cultivate phase.

    1 vote

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  18. Wants tempalte tasks to recylce and set deadlines on. Task list for new builds will look different from tasks assocaited with resales.

    4 votes

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    1 comment  ·  Tasks  ·  Admin →
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  19. Agents would like the ability to send mailed birthday cards automatically

    5 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  20. Is input being accepted about the functionality of adding offers in the new system? Having to choose one in our market center from KWmls makes a ton of extra work for us. We have agents all over the state.
    AND I can't even help them by adding an exclusive listing because my only option is to have myself as the listing agent.
    We used to just be able to put in an address and that was SO MUCH better!!!

    2 votes

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