683 results found
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MLX Integration, Client Portal and AI Route Planning within Command
One of the most impressive aspects of platforms used by other brokerages is the ability to manage the entire buyer experience from a single system. Keller Williams already has a powerful ecosystem with Command, but integrating MLS functionality directly into Command could significantly improve productivity, client experience, and adoption across teams.
The idea would be to develop a deeper MLS (MLX) integration within Command, allowing agents to perform key property search and client collaboration functions without leaving the platform.
Core functionalities could include:
- Integrated MLS Search within Command Agents should be able to search MLS listings directly inside Command, connected…
6 votes -
Streamline Referral Applet
- Allow sending agents to hide or archive old referrals. Currently if a receiving agent does not close out the referral, it will stay on the sending agents log, taking up space on active referrals and cluttering the system.
- Set a 24hr time frame to award a broadcast referral after the response deadline has closed. Currently, a agent sending a broadcast referral sets a timeframe for responses and has to award the referral in that time frame. The way this should work, is that after the response window has closed, the sending agent has time to finish their interviews with potential…
8 votes -
opportunities not showing up when you try to access them through the Contacts applet
opportunities not showing up when you try to access them through the Contacts applet
2 votes -
Option to share some not all of the MC vendors
Now the toggle is all or nothing. Allow agent to select the MC vendors they want to add one by one not.
10 votes -
KW Communications Email preferences
Currently all notification emails goes to the KW Communications Email field designated in My Profile. There isn't a way to set an email address preference for each type of email communication. For example, some notification emails go to the KW email address, designated in the KW Communications Email field, while production notification emails go to a separate business email address.
5 votes -
Bring Back email lists
Can we bring back being able to create email lists not using Smartviews. As agents, we don't just send campaigns to people in specific smartviews. Let me create an email list by filtering by tags, or just selecting people at random. This clutters both the amount of tags and smartviews that I have to have.
3 votes -
Canva + Command Database Integration for Mail Merge
Expand the existing Canva/Command integration beyond listing data to include Command database contacts. This would allow Agents to pull contact information (such as names and mailing addresses) directly into Canva for mail merge projects like postcards, newsletters, invitations, and other marketing materials. Since Command and Canva are already connected, deeper integration would eliminate manual exports, save time, and make personalized marketing much more efficient.
2 votes -
Delete Incorrect Entries from Contact Timeline
Please add a way to delete a text/call/email activity from a contact’s timeline when it’s accidentally logged under the wrong contact.
5 votes -
Enable Referrals Applet Access and Referral Creation from Team Account in Command
Request to add support for the Referrals applet within the Team account view in Command, including the ability to use Team contacts when creating and managing referrals.
At this time, the Referrals applet is only available on the Personal/Business side of Command and only supports Personal contacts. Team contacts cannot currently be attached to referrals, which creates extra manual work for team-based agents who must duplicate contacts from the Team side into their Personal database before sending a referral.1
This enhancement would help reduce redundant data entry and make the referral workflow more practical for agents who primarily operate from…
4 votes -
Export all client timeline data
I would love for all client timeline data to be included in the "Export all contacts" CSV file. Command currently allows you to export all contacts, which includes almost everything that's in that contact's profile, such as names, numbers, emails, addresses, tags, even notes, etc. But it doesn't include the contents of your timeline activity that you've logged over time, such as calls, texts, emails, notes, etc. I does seem like the current Notes that get exported are the notes you add to the client's profile, not timeline notes. This addition would be really cool and I would really appreciate…
2 votes -
export specific contacts information
The agent would like to be able to select specific information to export instead of exporting all contact information. Specifically, they would like to be able to select certain columns and specific information for each contact, such as phone list, email, and name. (Last contacted and last active)
3 votes -
Date-Based Smartplans
I would love for there to be an option for date based SmartPlans. Where you can excluded weekends or even trigger SmartPlans to happen on certain days. For example similar to the birthday plan and home anniversary plan, have where you can do a wedding anniversary smartplan or even on certain holidays have it trigger that way you don't have to remember to set it up X amount of days before the holiday.
175 votes -
**Allow Command Referrals to be submitted without an email (phone-only) and improve fields for seller referrals**
Command Referrals currently requires a customer email and a “new destination” even for seller referrals. Allow referrals to be created/sent with phone number only (email optional) and adjust required fields so seller referrals can be submitted with limited lead info.
4 votes -
Show All Phase Tasks Within Opportunity
Within Opportunities, under the Tasks icon located in the top-right corner, we would like to request that the task list display all tasks associated with the entire phase of the opportunity, rather than only the tasks associated with the current stage the opportunity is under. This would provide users with greater visibility into all phase-related activities and help them better manage upcoming and outstanding tasks throughout the phase.
3 votes -
8 votes
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Accept Other File Types Like JPG and PNG or Integrate Converter
Currently Command only allows PDF file types in Opportunities. Would be nice if it would accept other file types like JPG and PNG. Often listing clients will send me a photo of their survey not in PDF format. So when they do that I have to first go to a separate file converter app to change it to PDF to be upload to upload to Command. Another workaround would be to integrate a JPG to PDF converter function in the Opportunity.
3 votes -
Add the listing agent phone number in Listings search
Add the listing agent phone number in Listings search. Currently we only see the MLS number id and the agents name but would like the contact details for efficiency.
2 votes -
Expanded Commercial Reporting from Command
This feature request regards expanded commercial reporting that includes more data points for commercial transactions, thus making monthly reporting more useful for internal comp tracking and market analysis.
5 votes -
3 votes
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Add a date filter so user can select range of date, or specific date in general for activity reports
Per the product team, currently, there isn't an option to select specific dates when it comes to showing activity reports results.
"this week" means 8 days ago. If today is May 6, 2025, then 8 days ago would be April 28, 2025.
"last week" mean 14 days ago. Using the same reference date of May 6, 2025, that would place "last week" on April 22, 2025.
Users would like to select a specific date range.
39 votes
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