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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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735 results found

  1. 3 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  2. Be able to export my contacts ACTIVITY including texts, emails, smartplans, etc.

    6 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  3. Regarding Task Lists under Opportunities (both Buy and sell)

    In Opportunities (Seller or Buyer) when you're making Checklists, there's the ability to make tasks assignable.

    Presently the options are self, "unassigned", or specific "team members" (you must pick an individual).

    I'd like to see this be dynamic: For example, as the Rainmaker, if my Buyer's Agent makes an opportunity for a Buyer, I want all the tasks they're responsible for assigned to them. The field in the task list wouldn't be assigned to an individual, but rather their role ("creator" of the opportunity), while some tasks would be static and…

    3 votes

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  4. 2 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  5. Link command tasks with google calendar so when you add or delete a task it automatically adds or deletes on your calendar as a task. Its super annoying bouncing back and forth between both systems

    136 votes

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    in the backlog  ·  20 comments  ·  Tasks  ·  Admin →
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  6. 2 votes

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  7. 2 votes

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  8. Please remove the new Opportunity side panel and restore the layout to it's previous version prior to the 10/22/25 update. The recent change has made the system less user-friendly. The collapsible side panel that opens automatically takes up space on the right side of the screen, requiring me to close it just to access the document dropdown. The previous layout was much more efficient, with all elements visible on one page and nothing hidden.

    2 votes

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  9. I’ve noticed that the system seems to treat the second and third words in contact entries as potential last names within the Contacts tab. For example, entries like "John & Mary Smith"—where spouses share an email address—are combined into a single "Full Name" field.

    If you check the Contacts section in KW Command, you'll see there is only one field labeled "Full Name." It would be much better to have two separate fields: one for First Name and one for Last Name. This structure is more efficient and improves both data entry and search functionality.

    When I searched for the…

    4 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  10. Commercial properties cannot be displayed on Consumer platforms. However, when creating a Collection in the Listings Applet, property search filters show an option to filter by Property Type: Commercial. When users tick this checkbox to apply this filter, there are 0 listings in search results, which is expected but having a non-functionality filter option causes confusion. To reduce confusion and have parity with the consumer platforms, filters in the Collections modal should match the filters found on kw.com and the KW app.

    2 votes

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  11. 4 votes

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  12. For larger teams, we run into a lot of cases where a member of the team adds someone to their contacts, only to see the contact already exists in the team database. Our current workaround is telling the second agent to add the contact to their personal database, but then they can not leverage the team's SmartPlans, create team opportunities, the contact is not visible to the team, etc. We would love to have our agents operate solely out of their team account, but this snag makes it nearly impossible.

    It would be nice if you could toggle a setting…

    20 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  13. The Luganda language is missing in the drop-down of languages we can add in "my profile" in Command. I am hoping we can get this added. Thank you!

    1 vote

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    under review  ·  1 comment  ·  Settings  ·  Admin →
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  14. since so many referrals between market centers exist, wouldnt it be easier to have an annual post of the market center's w-9 so agents don't have to track them down when they have a closing and the MCA can simply access the market center's doc for tax purposes.

    4 votes

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  15. When creating SmartPlans under a team account when adding a task or call action add the ability to add agent information merge fields so we can put complete scripts in the task description box. Right now the only merge fields for these actions are contact based.

    36 votes

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  16. Create or integrate bookkeeping, income, and expense software, such as what KW used to have through Hurdlr. Perhaps integrating a partnership with Quickbooks?

    2 votes

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  17. Setting up how your featured listings show on agent sites is time consuming and not easy to find.

    It takes 9+ steps to reach the point where you can add specific listings to the featured properties list on your KW Agent or Team Site.

    So if you are an agent running open houses for another agent and want to pin that property, it takes a long time.

    Navigating through the Websites applet, switching to Expert Mode, and then digging into the homepage settings can be confusing, especially without clear visual cues or step-by-step prompts. For newer agents or those not…

    9 votes

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  18. When a design content is flagged as suspicious, show specifically which word has been marked as suspicious so that it can be removed from the design.

    3 votes

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  19. 3 votes

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    under review  ·  1 comment  ·  Websites  ·  Admin →
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  20. 2 votes

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    under review  ·  0 comments  ·  Settings  ·  Admin →
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