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Command


Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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Command

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781 results found

  1. Allow Merging of Duplicate Contacts at Import

    I have tried to import my Database from a 3rd party CRM via a CSV file. I have many contacts already in Command from doing Opportunities over the last several years. However I have used my other CRM religiously for many years and wanting to get everything into Command. We now have an option to merge duplicates within Command but not as we import them in. It does not import the duplicate contacts. Which has halted my attempt to import and use Command to its fullest potential. I don't have time to import each person individually as I have hundreds…

    22 votes
    under review  ·  5 comments  ·  Contacts  ·  Admin →
    How important is this to you?

  2. Custom Colors for Tags created in Paid Ad Campaigns Program

    When running a new Paid Ad Program, we can create a custom tag for the leads. However, we are unable to choose the color for this custom tag. It will reduce steps and friction if we could choose the custom tag color like we can elsewhere in Command. Going back to settings then navigating to the Edit Tags section is a lot of extra clicks.

    10 votes
    under review  ·  1 comment  ·  Campaigns  ·  Admin →
    How important is this to you?

  3. Google Calendar Integration with Contacts (Activity in Timeline)

    When I schedule an event from command in google calendar it would be very helpful if that event would show in timeline or tasks rather than having to create a second record to show the meeting.

    22 votes
    under review  ·  2 comments  ·  Contacts  ·  Admin →
    How important is this to you?

  4. allow custom smart plan to use birthday information from a Contact’s details

    Please allow my custom smart plan auto start on the birthday or home anniversary in their contact info. I do not want to use the KW template and its very time consuming to add each person individually to my custom smart plan every year... thank you

    9 votes
    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
    How important is this to you?

  5. MFA

    Shortly after the security breach it seems recaptcha v2 was deployed. I believe v3 would be a much more user friendly and more secure method to confirm a user is not a bot.

    Also, I just received probably the most jenky MFA I've ever seen in which the system challenged me for a code it had emails to my recovery email. In this day and age of authenticator apps and tokens I would much prefer something that was actually secure rather than relying on SMTP and the delay of emails. The other suggestion was to text the code, which I…

    1 vote
    under review  ·  2 comments  ·  Websites  ·  Admin →
    How important is this to you?

  6. Allow More Landing Page Customization (Linkable Photos, Photo Sizing, Text Sizing and Fonts, etc.)

    Currently when attempting to create a custom or landing page the items below are features that aren't offered or available.

    • Linkable Photos.
    • Customizable sizing and placement for video/photos.
    • Text with customizable sizing.
    • Customizable Fonts.
    15 votes
    under review  ·  3 comments  ·  Websites  ·  Admin →
    How important is this to you?

  7. Handwritten Letters Campaigns

    Essentially duplicate the existing direct mail campaign process, but partner with a third party company (like scribe) that would print and mail out handwritten letter using their 3d printing technology. So I could upload into Command a copy of a handwritten letter and select who I want it to be sent to, both in and outside of my database, just like how real mailers is currently set up. Then scribe would simply print the message on the selected cards, and mail them to who we have selected. This would be an incredible tool for all database touches and farming.

    5 votes
    under review  ·  1 comment  ·  Campaigns  ·  Admin →
    How important is this to you?

  8. Ability to Upload and Use Multiple Logo Versions and Colors in Command

    2 votes
    under review  ·  1 comment  ·  Websites  ·  Admin →
    How important is this to you?

  9. Auto-generate listing presentation, marketing analysis, schedule follow ups, etc

    Auto-generate with AI. Create workflows in the pipeline that auto generate everything from listing presentation, CMA & marketing strategy in each stage of a client's lifeline. In scheduling would be able to click a button to generate a listing presentation (editable), once scheduled it would send an appointment reminder to the client morning of appointment, along with all necessary listing presentation docs like CMA, listing presentation accessories pulled from the details and contact page. Would be really cool if in the app we could just ask KWIQ prompts to generate these and email them directly to us or client.

    3 votes
    under review  ·  0 comments  ·  Opportunities  ·  Admin →
    How important is this to you?

  10. Designs with AI integrated in Opportunities

    Would love in the marketing tab to pull all designs and templates created. Listing presentations autofilling from details page but also editable in templates. This would speed up listing presentation prep and in general all design prep for all designs going forward.

    3 votes
    under review  ·  0 comments  ·  Opportunities  ·  Admin →
    How important is this to you?

  11. Add "Add Document" Option within "Split & Attach PDF" Feature

    2 votes
    under review  ·  1 comment  ·  Opportunities  ·  Admin →
    How important is this to you?

  12. Ability to Show Sold Listings on Site

    We should have the option for consumers to see what type of properties we have sold.

    20 votes
    4 comments  ·  Websites  ·  Admin →
    How important is this to you?

  13. kw website Edit Header Tags to include google analytics user id code

    We currently have the ability to enter our google analytics tag and track website information using the google anayltics app. In order to track user id information from the google analytics tag, we need the ability to edit the header tag on each page. We can currently only do that if we are building a custom page but not on any other existing pages like the homepage.

    Collecting this information would be very helpful. An example of what we would need to edit:

    gtag('config', 'TAGID', {
    'user    id': 'USER_ID'
    });

    6 votes
    under review  ·  0 comments  ·  Websites  ·  Admin →
    How important is this to you?

  14. Add "Referral Partner" Field in Contact Details

    Have a field for: Referral? "yes" or "no"

    If yes, another field opens up to have the Referring agent's contact information entered so it links to the client, and another field for either $ or %. If there's no referral fee involved, someone can just put 0 (zero). Once an opportunity is created, that information would populate, and the agent could click a toggle to push it to the DA.

    This would help keep track of referrals easier so they wouldn't have a chance to get overlooked and missed. This would also be a great way to track where referrals…

    10 votes
    under review  ·  2 comments  ·  Contacts  ·  Admin →
    How important is this to you?

  15. Stories & Reels

    Ability to schedule posts to STORIES & REELS on Facebook & Instagram, ideally from Command Mobile.

    3 votes
    under review  ·  0 comments  ·  Campaigns  ·  Admin →
    How important is this to you?

  16. view saved search results

    Let agents view the saved search results from command, hyperlink the search criteria and show the results or timeline event with the property sent similar to when the property is viewed.

    As of now the properties look to be sent and the agent has no idea and no way to view what was sent unless the client clicks the property.

    8 votes
    under review  ·  1 comment  ·  Contacts  ·  Admin →
    How important is this to you?

  17. Submit daily activity through the app

    Add the ability to submit daily activity through the app, not just desktop version.

    3 votes
    under review  ·  0 comments  ·  Command App  ·  Admin →
    How important is this to you?

  18. Commission and Royalty Reports

    Allow agents to view and download their full commission and royalty report from the widget that displays the totals.

    10 votes
    under review  ·  0 comments  ·  Reports  ·  Admin →
    How important is this to you?

  19. Edit an active smartplan

    5 votes
    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
    How important is this to you?

  20. Drop Down Menu

    Applicable for both Agent and MC Command home screens. Drop down menu would appear for additional tabs that exist in that option by hovering over the icons on the left side that navigate Home, Smartplans, Transaction or on the MC side Recruits, Transacts etc. This would allow you to click into the the desired tab reducing the amount of clicks and reducing the time needed for the page to load that has the tabs on it. The example I personally use this for is on the MC side for recruits. I have to click into recruits then also click into…

    6 votes
    under review  ·  0 comments  ·  Homescreen  ·  Admin →
    How important is this to you?
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