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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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833 results found

  1. When adding an activity for a contact, you are able to add your notes associated with that call, text, mailing, etc. However, you cannot edit those notes once the activity is saved. So if you make a mistake you cannot undo it.

    12 votes

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    under review  ·  3 comments  ·  Contacts  ·  Admin →
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  2. There should be totals for Units, Volume, and Commission in All Opportunities.

    When agents use Filters and create Smart Views, they are often expecting to see totals for those fields at the bottom of the list to get a sense of where their production is at YTD, last year, or what's Active or Under Contract, etc.

    Agents have not been able to gain the insights they want in the Reports applet.

    3 votes

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  3. Ability to schedule posts to STORIES & REELS on Facebook & Instagram, ideally from Command Mobile.

    5 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  4. We need the agent to be able to select which images they want to display to the consumer (app/website).

    Currently, the agent has the option to display all images on the KW apps and website or hide all images. For a better selling experience, it should be possible for the agent to upload all images for a listing and then select which images they want to display or not on the websites (but still have them available on Command). The advantage is that the agent has more photos available in Command (in addition to those displayed on the website) to…

    2 votes

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    under review  ·  2 comments  ·  Listings  ·  Admin →
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  5. On a contact when you go to 'add activity' on the list of 'interaction type' I would like you to add 'door drop' or 'pop by' on the drop down menu. Then I can mark the days I personally show up at peoples homes with a door drop and then I can add notes if they were home or not.

    4 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  6. In Twilio, have one of the merge tags be the address of the contact in order follow up better with seller leads.

    10 votes

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  7. Show in a single saved search multiple cities.

    6 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  8. Create a date field in Opportunities for "Cleaning Date". We would like to be able to set this date in the opportunity key dates section.

    11 votes

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  9. The monthly nurture email has odd-looking code at the beginning of the subject line.

    "DBA Logo" height="50" style=max: 150px"/>"

    With all the phishing scams out there this code does not present well for our agents.

    Example here - https://komododecks.com/recordings/JICfk75rFXF5v49OqboB

    6 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  10. When I generate a landing page for a FREE Playbook. I then have to manually enter to send to them. It would be easier if I could put the tag in Command for the specific landing page. When the landing page is used it would trigger the smartplan.

    26 votes

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    under review  ·  7 comments  ·  Websites  ·  Admin →
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  11. Add the ability to search for a contact with specific content in the notes. EX: Search for all contacts with notes containing "Katy, 3 bedroom"

    6 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  12. This needs be on the dashboard, not buried in the Profile menu. The agents have a hard time locating it there, and it is a key business insight for them.

    Please do not close this again with: Hi there! You can now track your cap progress in My Profile under My Affiliations > Compensation. :)

    That defeats the purpose of the suggestion.

    12 votes

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    under review  ·  3 comments  ·  Homescreen  ·  Admin →
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  13. It would be incredibly useful to have a feature that allows users to bulk assign SmartPlans to opportunities based on their opportunity stage. This would streamline follow-ups, automate client communication, and ensure consistent outreach without the need for manual entry. Bulk Editing Capabilities: Allow users to select multiple opportunities at once and apply or modify SmartPlans.

    3 votes

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  14. The ability to upload to command email designs a downloaded newsletter design from canva as a html.

    12 votes

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  15. Would love to be able to create a smartplan that will fire the next step once the previous step has been marked as completed. For example, smartplan forms task to call contact. Once that call has been made and that task marked as completed, the next smartplan task fires immediately to send an email but this email is not sent until the call task has been checked completed.

    5 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  16. Is there a way to keep the task list from scrolling all the way to the top after making a date / assigned agent change?

    2 votes

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    under review  ·  1 comment  ·  Tasks  ·  Admin →
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  17. 3 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  18. Create a smart plan that will automatically send out on every client's home anniversary.

    5 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  19. I have tried to import my Database from a 3rd party CRM via a CSV file. I have many contacts already in Command from doing Opportunities over the last several years. However I have used my other CRM religiously for many years and wanting to get everything into Command. We now have an option to merge duplicates within Command but not as we import them in. It does not import the duplicate contacts. Which has halted my attempt to import and use Command to its fullest potential. I don't have time to import each person individually as I have hundreds…

    24 votes

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    under review  ·  5 comments  ·  Contacts  ·  Admin →
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  20. When we enter contacts into Command that need to be linked, it would be awesome that when after you enter the first contact, and then when you start on the second and you "Add a relationship" ....if the Collaborator and Tags automatically populated to the second contact...that would be amazing!

    4 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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