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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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761 results found

  1. The Luganda language is missing in the drop-down of languages we can add in "my profile" in Command. I am hoping we can get this added. Thank you!

    1 vote

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    under review  ·  1 comment  ·  Settings  ·  Admin →
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  2. since so many referrals between market centers exist, wouldnt it be easier to have an annual post of the market center's w-9 so agents don't have to track them down when they have a closing and the MCA can simply access the market center's doc for tax purposes.

    4 votes

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  3. When creating SmartPlans under a team account when adding a task or call action add the ability to add agent information merge fields so we can put complete scripts in the task description box. Right now the only merge fields for these actions are contact based.

    36 votes

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  4. Create or integrate bookkeeping, income, and expense software, such as what KW used to have through Hurdlr. Perhaps integrating a partnership with Quickbooks?

    2 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  5. Setting up how your featured listings show on agent sites is time consuming and not easy to find.

    It takes 9+ steps to reach the point where you can add specific listings to the featured properties list on your KW Agent or Team Site.

    So if you are an agent running open houses for another agent and want to pin that property, it takes a long time.

    Navigating through the Websites applet, switching to Expert Mode, and then digging into the homepage settings can be confusing, especially without clear visual cues or step-by-step prompts. For newer agents or those not…

    9 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  6. When a design content is flagged as suspicious, show specifically which word has been marked as suspicious so that it can be removed from the design.

    3 votes

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  7. 3 votes

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    under review  ·  1 comment  ·  Websites  ·  Admin →
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  8. 2 votes

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    under review  ·  0 comments  ·  Settings  ·  Admin →
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  9. 2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  10. When you need to have a dual opportunity - it should just have a button that automatically replicate the opportunity w/o having to manually make it - it is a repetition and time-consuming

    14 votes

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  11. When using phone number merge field in Smartplans, remove +1 and add dashes. Also in marketing profile it should show the dashes.

    2 votes

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    under review  ·  0 comments  ·  Settings  ·  Admin →
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  12. Allow agents to easily tracker referral information in Opportunities so that they can easily submit the commission information for referral agents.

    207 votes

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  13. 7 votes

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    under review  ·  1 comment  ·  Command App  ·  Admin →
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  14. In a Contact record that has a saved email address, when I right click on the email address hyperlink, there is no option to click "copy email address". This is a feature in many applications. It would be helpful to quickly copy from this Contact view screen instead of having to click Edit contact to then copy. This new option would save a step.

    2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  15. Monthly nurture neighborhood needs to be updated. This is a key way to stay in touch with our past clients and future clients need to be able to input new subdivisions. .........Per KW Our developers are aware this data is now becoming outdated and they are investigating ways to accurate acquire neighborhood information from other data providers.

    7 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  16. Agent Hailee Fliam reported that her website is displaying location information for Lincoln, but she wants it to show Omaha, as her office is based in Omaha while her broker is located in Lincoln. Currently, this information is not customizable because it is pulled from the core data of the agent's profile and defaults to the first associated Market Center.

    It was confirmed that the only way to change this information would be for the agent to leave the current Market Center, which is not an ideal solution. A feature request has been suggested to make this information customizable in…

    2 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  17. 3 votes

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  18. Currently, when an agent enables Keller Home Loans (KHL) on their KW website or mobile app, the leads generated through the “Save Thousands” / KHL promotion are routed to the generic KHL site and then assigned to loan officers outside of the agent’s control. This creates two major issues:

    The lead originated from the agent’s KW site but is assigned to another loan officer, causing the agent to lose the opportunity.

    Since KHL loan officers are often dual-career (loan officer + realtor), this may also result in losing the lead to another real estate agent.

    Proposed Feature:

    Add an option…

    2 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  19. It would be very helpful to have the ability to update "linked" contacts all at once. For example, if I update a contact's address, home anniversary, or conversation notes, it would save time and ensure all linked contacts remain up to date. A prompt or option to "update connected contacts" when clicking save would make the process more efficient and help maintain consistent and accurate information.

    12 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  20. In the "My Referrals" section, referrals should be automatically assigned a system tag based on their status. For example, referrals marked as Lost should have a "Lost" tag. Currently, when viewing All referrals, there’s no clear way to identify which ones are Lost, Pending, Active, Funded, Expired/Canceled, or Rejected. Adding visible status tags would help quickly distinguish each referral’s status.

    3 votes

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    under review  ·  0 comments  ·  Referrals  ·  Admin →
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