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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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830 results found

  1. 2 votes

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  2. 2 votes

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    under review  ·  1 comment  ·  Websites  ·  Admin →
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  3. Monthly nurture neighborhood needs to be updated. This is a key way to stay in touch with our past clients and future clients need to be able to input new subdivisions. .........Per KW Our developers are aware this data is now becoming outdated and they are investigating ways to accurate acquire neighborhood information from other data providers.

    6 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  4. All sub neighborhoods to be in one average market report

    1 vote

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    under review  ·  1 comment  ·  SmartPlans  ·  Admin →
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  5. Let agents view the saved search results from command, hyperlink the search criteria and show the results or timeline event with the property sent similar to when the property is viewed.

    As of now the properties look to be sent and the agent has no idea and no way to view what was sent unless the client clicks the property.

    21 votes

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    under review  ·  6 comments  ·  Contacts  ·  Admin →
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  6. Have the task list go directly to the next unchecked task. TCs are opening the task list within opportunities and having to scroll all the way down to where their next task it. Either compress the accordion view on all sections are autoscroll to the first undone task.

    4 votes

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  7. add a dialer to Command

    10 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  8. 3 votes

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  9. 3 votes

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  10. were unable to unsubscribe from the monthly neighborhood alerts. While I was able to manually do this for them, I wanted to alert KW that there seems to be an issue with the unsubscribe option on those monthly emails. I don't need any further support (just passing along this info for the tech team). Thanks so much, Jil

    2 votes

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    under review  ·  0 comments  ·  Settings  ·  Admin →
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  11. 7 votes

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  12. In Associates Command, adding an Interaction Activity: no can select an outcome compared to CommandMC = you can select the outcome: answered, no answer, left voicemail, etc. Support said this feature is not available in associates Command, only for CommandMC : However, in the standard Command platform used by associates, these specific interaction outcome options are not available. The functionality in CommandMC is tailored for Market Center leadership to manage and track interactions more comprehensively, which may not be mirrored in the associate-facing Command platform.

    *We'd love that for our associates who have ISA's and want to leave better details…

    3 votes

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    working on it  ·  1 comment  ·  Contacts  ·  Admin →
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  13. Be able to paste text into the email campaign set up instead of having to use an email design.

    2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  14. Copy an email campaign from my personal to the group team Command account

    2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  15. 2 votes

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  16. When a design content is flagged as suspicious, show specifically which word has been marked as suspicious so that it can be removed from the design.

    2 votes

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  17. In Offers & Commissions, in the Terms & Dates section, it asks for the Sale Price and then it asks for Cash amount. I have to use my phone to calculate based on the % entered on the purchase contract. I'd like to simply enter the % and have it auto-calculate the Cash amount based on the Sale Price.

    Conversely, it requests Earnest Percentage (which we don't use). If I enter the Earnest Amount, it will then calculate the Earnest Percentage automatically, which is what I want the Cash field to do!

    5 votes

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  18. 2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  19. Add a ‘Documents’ button to the contact record so we can save and organize documents even before the contact becomes an opportunity.

    2 votes

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  20. The new contingencies feature becomes non-accessible once the Commission Tab is pulled in by the MC. This results in agents receiving contingency emails, even for an opportunity that has closed with a closed commission status.

    21 votes

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