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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
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  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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684 results found

  1. Download all of the checklists from my account into a csv or other file for my opportunities by stages

    3 votes

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  2. In the KWLS applet, under the search tab we need a filter for Internal active or Exclusive listings within our office. This feature used to be there and is now gone.

    1 vote

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  3. I would like to request the addition of an "Unsubscribed" or "Unsubscribed" from Email filter to the All Notifications dropdown menu in Command. We currently have the following available dropdown options, All Notifications, Admin, Campaigns, Command Email, Consumer, Contacts, KW, Opportunities, Referrals, Tasks, and Text and Call. Adding an "Unsubscribed" notification to the dropdown would provide agents with a quick and efficient way to identify contact who opted out of email communication. Right now we have to sift through all read or unread, which is time consuming. Having a dedicated notification dropdown filter would allow agents to quickly identify contact…

    1 vote

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  4. be able to filter contacts by last called

    11 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  5. Make it possible to Print Out SmartPlans so agents can edit and review steps without having to take screenshots.

    5 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  6. Have an identifies as gender option and a photo of the client next to the client's name in the contact profile.

    13 votes

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    under review  ·  4 comments  ·  Contacts  ·  Admin →
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  7. I'm using my laptop and received a text message from a lead. It was a rather long message, so I tried to read it on my computer.

    Unfortunately much of the text was cutoff, and I was unable to view the entirety of the message. The good news is I could find it on the mobile app and read it there. The bad news is I don't want to go from one device to another.

    For those of us who also work from the computer, we have to be able to read these message.

    1 vote

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  8. 1 vote

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  9. Currently you can only export 500 contacts at a time. For larger databases, the separate downloads then need to be combined. This causes duplicate mailing labels if there is a "relationship" tying two contacts together that then need to be deleted. The current 500 record limit results in extra time and work to get a clean export. Please allow a mailing label export for all records in a filter.

    83 votes

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    under review  ·  11 comments  ·  Contacts  ·  Admin →
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  10. If agents utilizing "large text" on their phones open the Command App, they are unable to click "ok" on the TCPA notice as it doesn't adapt to the text size chosen.

    1 vote

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  11. Feature Enhancement Suggestions for KW Command CRM

    Dear Keller Williams Command Product Team,

    I would like to submit two feature enhancement suggestions that I believe would significantly improve the daily experience of agents who rely on Command as their primary CRM.

    I recently transitioned from Follow Up Boss to KW Command. While I have chosen to remain with Command because of its many advantages and its integration with the Keller Williams ecosystem, there are two workflow features from Follow Up Boss that I find myself missing almost every day.

    As an agent who has used both platforms extensively, these are…

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  12. Some of the agents I work with would like to allow Google crawlers access to their KW websites so their pages can appear more prominently in Google search results.

    Specifically, they would like the ability to whitelist GoogleAdsBot so Google can crawl KW landing pages for ad verification purposes.

    2 votes

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    0 comments  ·  Websites  ·  Admin →
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  13. I want to add a short video to my email campaign. Now the only option is to create a link, and I use You Tube for my link. When that link is played it covers up the entire email message. I would like my short video to stay contained in a small oval within the png, which needs to be saved as an mp4 as soon as the video is added. I would prefer the mp4 to behave the same way it behaves on social media. When I add the video directly to my png in Canva, using Microsoft Clipchamp…

    1 vote

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  14. Currently, it is impossible to create a SAVED SEARCH for any of my contacts that includes acreage parameters. This is a basic function of any property search, much like BED, BATH or PRICE parameters. Please add this functionality ASAP, as I find this to be an oversight, not just a 'cool feature'. Otherwise, the whole feature is useless to agents.

    2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  15. The mail label feature is amazing and the labels come out looking so nice and professional. However, when using BULK MAIL, it is necessary to have an address with a name and "or Current Resident" added to it. Bright MLS has this feature and I am hoping that Command can add this as an export. The ONLY way to use Bulk Mail is to have 'or current resident' added to the name you are sending to. This type of mailing saves us tons of money and rather than exporting to a csv and having to add the column and then…

    9 votes

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  16. Some reports, such as the Associate Listing Detail report include rentals and this skews the average number. For example, I've had 3 listings ($830k, $950k and $1.099k) yet my average price is $550k. I would like to recommend that rentals not be included in the average number or not in the report at all. Maybe a separate report for rentals?

    1 vote

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  17. In command under explore Preferred Partners - when you are adding a preferred Category make an option for other so we can differnt businesses.

    1 vote

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    under review  ·  1 comment  ·  Homescreen  ·  Admin →
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  18. DNC at the federal and state level are not optional but I have not found any compliance for an office or agent to connect to a DNC list or provider to make sure the office is in compliance and the fines for those are massive if its discovered that a brokerage is not maintaining oversight and compliance when will Command integrate some type of compliance for its market center office to ensure they are keeping the required oversight of their agents for compliance with the DNC at a federal and state level.

    2 votes

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  19. When given the option to "Add KWLS Listing", there should be an option to sync with Crexi and/or CoStar, instead of only MLS

    2 votes

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  20. Zapier Integration triggers! We need to send contacts and information to kw command with Zapier but can not use Zapier to trigger contacts to Mailchimp, Mailbox Power, and other systems. Why???? Automation is key, and I feel being forced to use API Nation is just wrong when Zapier is free for us. Their really needs to be triggers with Zapier to do such. I have spoken to them, and they say it’s on KW.

    5 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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