240 results found
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Bulk Add to Command Email List
Ever since Mailchimp stopped being used we still cannot add bulk contacts to command email lists.
This is a basic function and would stop us from having to rebuild email lists every time we want to send an email to the database or list we have already built every time we get new contacts to add.
7 votes -
Choose Day of Week for Saved Search Send
You have all of the saved searches limited to sending immediately or only at 9AM on Monday. I want to pick the day of the week that it sends!
2 votes -
Ability to Edit/Delete System Tags
We cannot edit or delete system tags, which results in duplicate tags being created/used. Please give us the option to edit or remove system tags.
29 votes -
Include Notes and Activities in Search Function
It would be great if we could search for a contact using a keyword that we know has been typed in the notes section of the contact.
23 votes -
Bulk Send WhatsApp Message
Hi, I'm from one of the Worldwide regions and we do not use text message or SMS frequently here.
I am wondering if you would consider having "send Whatsapp message" as one of the Bulk Actions on Contacts; this will help greatly especially for when we want to send festive greetings (without using Whatsapp Broadcast directly), and allowed for this update to be recorded on Contacts Timeline too.
Thank you for considering.
2 votes -
Likelihood to Move Estimation Tool
There is some technology that is set to come out from a lead source that uses AI to analyze multiple public data sets to guess the likelihood of homeowners making a move: date of last move, mortgage balance, equity left/built in the home, neighborhood activity, etc. This could be leveraged to better scope out/implement farming or other marketing techniques in certain neighborhoods. The program gives estimates of their likelihood to move, with breakdowns and reasons as to why.
8 votes -
Filter by Contact Lead Source(s)
When we filter on Lead Source it only has the sources and not the contacts the lead came from. I want to know how many people a contact has sent to me as a lead. Right now I can only put in referral, but there is no good way to keep track of exactly who is sending the leads.
7 votes -
Add "Relationships" Field to Import & Export Templates
For new agents looking to import an existing spreadsheet or for existing agents looking to export their complete database, clean it up & then re-import starting fresh, include the "Relationships" field.
Otherwise an agent needs to spend additional time in Command entering relationships that could have more easily been set in advance within their spreadsheet & simply imported.
4 votes -
Filter by Saved Search
Have a filter that shows any/all contacts that have a saved search (similar showing who has a neighborhood).
5 votes -
"Last Contacted" to Include All Communications
Previously, the "last contacted" column reflected all email activity. Recently KW Support told me that is no longer true for all emails, just those from a smart plan as part of a recent change.
So now, the Last Contacted column is not a true reflection of the last contacted activity. It needs to revert back to reflecting all activity.
2 votes -
Add Mailing Label Name Field
Could be used for exporting mailing labels AND sending post cards to our database. Currently we must choose one person so as not to send two cards.
3 votes -
Export Selected Contacts (by Filter or SmartView)
It would be great if we could export any list of contacts that we are able to filter and create SmartViews around. This is good for handing off lists of people if necessary for various reasons.
5 votes -
Dynamic Sizing of Contacts Table View to Screen
When you show contacts, you must scroll a bunch. I have a vertical monitor to do database work on and the contacts view should dynamically size to the screen if larger than your standard. I can only see 10 contact on a 24" vertical screen.
4 votes -
Allow for Multiple Home Anniversary Fields
Clients who have multiple properties may have more than one home anniversay (i.e. investors, second vacation homes, etc.).
5 votes -
Combine Contact Spouses on Mailing Labels with One Last Name
When doing labels print only the last name of the couple once unless one of the parties has different last name. Example Joe and Jane Smith not Joe Smith and Jane Smith
14 votes -
Rename "Timeline" Tab to "Activity"
In Command, the "Timeline" tab for tracking phone calls/emails/texts should be called "Activity" and where it says "Activity" it should read "Timeline"
I believe this will be more effective for agents and leadership identifying where to log activity in Command.
2 votes -
Filter by Unsubscribed from Emails
Please add a filter or Smartview to see all contacts that have unsubscribed from email contact.
11 votes -
Bulk Add Contacts to Campaign Email Lists
Currently able to do this for MailChimp lists only.
5 votes -
Notification when Adding Saved Search to Contact (Contact Must be Registered to Agent)
Other than the answers article, there is zero indication from Command or through the 'create saved search' process that indicates that a client MUST be registered to you in order to receive the email updates you put them on. This needs to be called out in the creation process or have steps for the client to opt-in or accept the email updates.
6 votes -
Add Wedding Anniversary Field to Contact Records
Another opportunity to stay in touch with clients by celebrating wedding anniversary with email/text/call
6 votes
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