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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
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  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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833 results found

  1. Is there a way to add a custom graphic into our signature for automated and Bulk Action emails? Branding is a critical aspect of my business plan and not being able to do so creates less value when obtaining capitalization.

    1 vote

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  2. Once a Smart Plan concludes, can Command be programmed to send us a notification?

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  3. create a tab in the offers and Commission section for agents to plug in Commission statement details and allow to be saved as pdf or uploaded to mc

    1 vote

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  4. 2 votes

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  5. In the daily tracker log sheet, please add a field to enter the number of attempts. That way we can see how many communication attempts we are making each day vs. how many actual 2 way conversations are happening.

    2 votes

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  6. Recently, I submitted a support ticket on this issue where contacts in my team account are directly texting me a question to my twilio number (because I had them save it as a direct form of contact), and it is creating a new contact in my personal command with the phone # as the name. Then, I have to go search the phone # in my team account to see who it is. I have to copy/paste the text I received from them into a timeline note, and then text them back from the team account to keep it in…

    11 votes

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  7. Agents would lik to have an email auto start in an email when the clinet opens it. Not have to click on a link

    3 votes

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  8. We would like in the Preferred Partners section:
    • More categories to include other and Real Estate Schools.
    • Ability to create our own catagory
    • Ability to change the order of the partners. Currently, it is in the order entered.

    6 votes

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    under review  ·  2 comments  ·  Homescreen  ·  Admin →
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  9. 2 votes

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  10. Ability to add contacts to a mailer campaign. For example: have a seller lead on a weekly or monthly mailer postcard campaign to stay top of mind. Similar to emails and text. This is just another way to stay in touch physically. Mailbox power is a third party tool that offers this ability but it would be better if I can manage it from command.

    1 vote

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  11. Add secondary email address in a recipient email list for email campaigns.

    5 votes

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    under review  ·  1 comment  ·  Campaigns  ·  Admin →
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  12. On OPPORTUNITY HOME page allow the filters that we apply to stay! I shouldn't have to see EVERY transaction in my career.

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  13. Stephanie Rankin has requested an enhancement to the "My Preferred Vendor" page on KW Agent websites to improve the organization and display of vendors.


    Requested Changes:

    1. Alphabetical Organization:

      • Add a feature to automatically organize vendors alphabetically on:
        • The "All Vendors" page.
        • The pages sorted by vendor type (Vendor Type Pages).
    2. Manual Positioning:

      • Enable the option to manually reorder vendors, allowing agents to position their vendors in a preferred order.
    3. Synchronization with Vendor | MoveEasy:

      • Replicate the alphabetical organization functionality currently available in the Vendor | MoveEasy platform (used by Stephanie to manage vendors).…
    3 votes

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  14. I saw this was 'released' but not in the way I would like it. So I sort via a tag like A and W. When I add another tag it expands the search to include the second tag- NOT WHAT I WANT. I want to be able to add another tag that looks at all those A and W tags and only keeps those that also have this second tag, such as Past client, then add another tag reducing my search from under those tags.

    1 vote

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  15. Have the ability to send monthly market update postcards, using the same data as the "Neighborhood Nurture" emails, but in postcard form.

    This would allow users to automatically create highly customized mail pieces specific to each individual's neighborhood and address and send them out to whole mailing lists.

    2 votes

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  16. Managing large email lists is challenging when trying to exclude certain groups. It would be helpful to have the ability to deselect specific groups of contacts without unchecking every individual contact, streamlining list management.

    2 votes

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  17. I would love to see the option to send messages to team/collaborators to chat about a lead without an opportunity or deal; to tag a team member so they get a notification; to keep communications in one place for the team.

    1 vote

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  18. When updating ownership in a team account, the agents listed are not alphabetical - making it hard to find the agent I need to update the ownership

    9 votes

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    in the backlog  ·  1 comment  ·  Contacts  ·  Admin →
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  19. Whenever a contract has been closed, the Opportunity Phase is changed to CLOSED. It would be very helpful, especially for tracking purposes, to have a WITHDRAWN Phase if the seller decides to withdraw the listing from the MLS or a TERMINATED Phase if the buyer or seller terminates the contract. Otherwise, these all go into the Archive file and it doesn't really explain why it is being archived and cannot be used to filter out your withdrawn and terminated Opportunities.

    1 vote

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  20. Since MyKW will be eventually going away, I would love to see an option for agents to be able to book conference rooms/worskspace areas for Market Centers that leadership sets up inside of Command on the homescreen or somewhere else.

    1 vote

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    under review  ·  0 comments  ·  Homescreen  ·  Admin →
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