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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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778 results found

  1. 6 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  2. When looking at the "All Opportunities" view it would be helpful if non-compliant opportunities could be highlighted so we can quickly and easily see which files need attention.

    2 votes

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  3. 2 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  4. Cannot copy to paste phone numbers as you can names and emails.

    2 votes

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  5. Currently when attempting to create a custom or landing page the items below are features that aren't offered or available.

    • Linkable Photos.
    • Customizable sizing and placement for video/photos.
    • Text with customizable sizing.
    • Customizable Fonts.
    15 votes

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    under review  ·  3 comments  ·  Websites  ·  Admin →
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  6. I had a few suggestions based on both my experience and feedback from clients:

    Map Placement: Would it be possible to move the area map and the “similar properties” section higher up in the listing description? Right now, they're placed all the way at the bottom, which can be a bit confusing—especially with the other map showing the specific neighborhood.

    Map Consolidation: If there's a way to combine both maps into a single, more streamlined view, that would be incredibly helpful and improve the user experience.

    New Tab for Listings: One other suggestion—when a user clicks on a new property,…

    2 votes

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  7. Whenever a client unsubscribes from an email, they unsubscribe from "all email communication." Is there a way we can provide a way for clients to opt out of specific communication (campaign lists, smart plans, etc.) or all communication altogether or allow the person in our database to reach out to us specifically to adjust their communication preferences before deciding to unsubscribe?

    I've had clients unsubscribe from newsletters, but would still like to get property notifications, or vice versa.

    This could help us reduce our unsubscribe rates on email campaigns, and improve client/agent satisfaction.

    2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  8. 2 votes

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  9. I would like the option to add a description in the about section on the contact card. So this acts as a fixed note.

    1 vote

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  10. Idea for Development: Help Icon Standardization

    Implement a “question mark in a circle” icon next to all form fields, especially those marked as required (*), to provide users with clear, accessible tooltips. This icon is widely recognized as a symbol for help or additional information.

    For example, on the Create Opportunity form, the Opportunity Type field could use a help icon that explains the dropdown options. Adding consistent help icons across all forms will improve usability, reduce user confusion, and enhance the overall user experience.

    1 vote

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  11. Currently I can not add or change to this smart plan and I can not create my own smart plan that is driven by the home anniversary date on the client contact card.

    14 votes

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    under review  ·  1 comment  ·  SmartPlans  ·  Admin →
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  12. when recording a Call on the contact timeline it defaults to We Talked when you actually may have left a message (CLM) or no answer of the phone (CNA)

    4 votes

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  13. 4 votes

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  14. Once a Smart Plan concludes, can Command be programmed to send us a notification?

    2 votes

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  15. It would be great if our agents could incorporate .gif files into their email designs easily via the image. We have agents in our market that like the animation gif that their brokerage offers.

    The added movement makes the piece seem more engaging rather than static, especially for video previews.

    9 votes

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    under review  ·  3 comments  ·  Designs  ·  Admin →
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  16. 3 votes

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  17. 4 votes

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    under review  ·  1 comment  ·  Referrals  ·  Admin →
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  18. Add option of "Complete and set new task" with the "complete task" option. If you have a smart plan just click complete but if you want to set a custom task it would be GREAT if there was a button next to "complete task" that said "Complete and create new"- so much easier than going back in and creating new tasks each time.

    1 vote

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  19. Allow for PO Box instead of requiring a physical address

    3 votes

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  20. clients and leads need to be able to set up searches and neighborhood updates specifically for the communities within the current La Quinta Beat 45 area. For example my farm is PGA West but I cannot set a search for my farm/neighborhood because it pulls in all of the other communities within this La Quinta Beat 45 area--- which I have never heard it called anywhere but on this KW site. People search for speciic country clubs here, not as much general areas or cities.

    2 votes

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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