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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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791 results found

  1. Be able to send saved searches to multiple email addresses for the same contact.

    3 votes

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  2. 7 votes

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  3. When I generate a landing page for a FREE Playbook. I then have to manually enter to send to them. It would be easier if I could put the tag in Command for the specific landing page. When the landing page is used it would trigger the smartplan.

    29 votes

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    under review  ·  9 comments  ·  Websites  ·  Admin →
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  4. The monthly nurture email has odd-looking code at the beginning of the subject line.

    "DBA Logo" height="50" style=max: 150px"/>"

    With all the phishing scams out there this code does not present well for our agents.

    Example here - https://komododecks.com/recordings/JICfk75rFXF5v49OqboB

    7 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  5. When you customize columns in Contacts, it would be great to add the Neighborhood option to be able to see that on a larger scale. You can create a SmartView showing who has a neighborhood, but you have to click into each name to see which neighborhood they have.

    2 votes

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  6. I would appreciate it if you could restore my compliance page.

    I'm having difficulty working effectively since I'm unable to copy and paste from this page. Please undo the changes so that the text can be highlighted.

    2 votes

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  7. Referral Filters are limited to KW Specializations and Production numbers. Many times agents need to find someone who speaks a certain language or specializes in waterfront properties or ADA compliant homes, etc. Allowing more filters that would pull information that is stored within White Pages would help improve the types of Referrals being received and requested

    15 votes

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    under review  ·  8 comments  ·  Referrals  ·  Admin →
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  8. Create a Listing Search module that is customizable so you can create hyper local pages with searches embedded on the page. Other site like Real Geeks offer this and it can be huge for lead generation and hyper local data which is something KW loves to push for.

    1 vote

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  9. 3 votes

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  10. When a document is signed from the opportunity using DocuSign, there is no way to retrieve a copy of the certificate after the fact. Because of this, the certificate should be added to the opportunity automatically in case a lawyer ever asks for it.

    1 vote

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  11. Porch but with REAL QUOTES

    We use to have Porch Repair Estimate Generator within every command opportunity. The problem with the estimate, we weren’t connected with someone that would actually make the repair for the price provided.

    There’s an app that you can send handyman and really any repair job out to and real professionals will give a quote. Once job approved by person who requested the job, communications will open up. It’s free for the party needing repairs. The contractor pays for credit for the leads. And, contractor is only charged credit when job accepted.

    I see in our…

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  12. Currently we are able to create a custom field in command based on a category created by the user. However this option can only be viewed under the individual contact card. From the contact dashboard there should be a way to filter through custom fields using the advanced or basic filters and the column should be Clickable so these same contacts can be sorted based on but not limited to ascending, descending, newest, oldest etc. Finally the ability to bulk tags these contacts based on custom fields should be available too.

    12 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  13. improve the Command App for phones to bring all the new lead info to the email with the ability to call, text,or reply to potential leads from the notification, without logging into command

    3 votes

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  14. I would like to be able to have my brand very visible on the bi weekly or monthly smart plan. It is currently very small and not something you see right away

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  15. Why can we not go into smart plans, contacts and then click on a contact from there? I don't want to have to have extra steps to get into a contact's information

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  16. When we switched from a single agent to a team account we lost all smart plans that were being used because they didn't transfer with the contacts. We had to re-create smart plans. What a time and money waster because we were not notified that they dropped

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  17. When doing a video in an email is there a way to track how many people open and how long they watch?

    2 votes

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  18. As this "platform" is allegedly built on the Google platform, lose the Beta program "Unique Recovery Email" and have agent use the Google Authenticator application. Start thinking BIG - stop with the band-aid fixes that require new methods every few months.

    2 votes

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    under review  ·  0 comments  ·  Settings  ·  Admin →
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  19. Integrated Dialing System for KW Command

    I want to suggest the development of an integrated dialing system within KW Command, designed to streamline call workflows, enhance lead follow-up, and improve overall agent productivity. Here’s how it could function:

    Key Features:
    Integrated Dialer with List Management
    - Dial contacts directly within Command using a built-in system.
    - Create and call through lists based on tags, lead sources, or advanced filters (e.g., “Past Clients,” “Sphere of Influence,” or “Haven’t Been Called in 30 Days”).

    Post-Call Organization & Activity Logging
    - After each call attempt, prompt the user to log notes and select…

    2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  20. For the new Multi-Factor Authentication, instead of email, it would be great to have the option to get a code sent to your phone instead of your recovery email.

    9 votes

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    under review  ·  0 comments  ·  Settings  ·  Admin →
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