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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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833 results found

  1. Sharing the following from my marketing guy: "I would love to see the ability when selecting contacts or scrolling through tags to not have to click the "show more" button / view more arrows at the bottom to reveal more contacts in the list. This is especially cumbersome when assigning multiple contacts to a smartplan. For example, you want to assign a follow up smartplan to your sphere, you have to use the select all feature assign the smartplan in groups of 20 (no option to View 100 or 500 like in other places) at a time. When thousands of…

    5 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  2. after I hide completed tasks in an opportunity checklist and leave the opportunity, when I come back to that checklist, nothing is hidden. I would love if when I select to hide it stays hidden unless I choose otherwise. It would also be nice to have the option to default to hide completed tasks so I don't have to click it every time.

    3 votes

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  3. They would like for the discussions to be moved away from a specific opportunity and be brought into more general terms. They would like to be able to "chat" with people on their team in different areas/applets of Command.

    4 votes

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  4. Most of us run ads on Facebook as well as Google.

    Pixel is Facebook's version of an ad tracking/conversion tool.

    Google ads tend to be more expensive than Facebook ads.

    Facebook is great for building awareness. Our clients need a way to start building a relationship with us BEFORE they ever speak with us.

    Facebook ads are not as effective without Pixel. Pixel can be attached to the entire website as well be used for specific landing pages, if your using a particular funnel. Pixel allows us to track conversions and optimize our ads. It helps us understand when people…

    13 votes

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    under review  ·  3 comments  ·  Campaigns  ·  Admin →
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  5. Enable SMS Delivery for DocuSign. Some of our agents have clients that prefer text messages over email. DocuSign has this ability already, it just needs to be turned on.

    2 votes

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  6. 8 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  7. A way to paste pages from Design Projects into different Projects

    3 votes

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  8. When you create an email signature from smartplans emails, the signatures look double spaced. This only happens in smartplans.

    3 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  9. Bulk UN Archive. You can archive an ENTIRE Database. You can ONLY unArchive 50 at a time

    3 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  10. Agent would like to have the option to print her tags in Command.

    3 votes

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  11. When an agent is using the activity tracker they log their set and held appointments but the Reports activity lumps this into one number as the sum. I would like to see each metric reported in the Reports>> activity for day, week, and month

    2 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  12. Update buyer or sellers new address when transaction closes

    1 vote

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  13. The moving between personal to team and then team to personal is messy. If a legacy tag is removed, the personal database is a mess. If they never use personal, or reclassify a contact, they cant take that information with them. If you don't make it easy to go from command to command, there is a chance they go from command to another system or command to another company instead.

    4 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  14. The ability to assign a custom resolution to our designs would be greatly appreciated. I noticed that mailer designs output at a resolution that is not compatible with the mail campaign upload. Some additional integration between those applets would also be great

    1 vote

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  15. Command MC Events Widget Event Headline - Increase Characters: Increase the number of characters allowed when creating MC events from 21 characters to 30 or 40.

    4 votes

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    under review  ·  0 comments  ·  Homescreen  ·  Admin →
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  16. With so many teams and different pay structures for those team members, it would be nice to have the ability as a team owner to input each agents split, and for the math to show it how I pay them out. IE: if I have an agent on a 70% split and another on an 80% but they are each paying 5k toward the team cap, the system would track and show the cap and automatically change the commission to the new rate after they hit their cap. I can not see anything in command to see where my team…

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  17. KWIQ should be accessible from any page on Command. Right now it only appears on the home page and when you navigate to the other pages it goes away. It's inconvenient when you ask how to do something on another page and you have to toggle between home and that page for the steps.

    1 vote

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    under review  ·  0 comments  ·  Homescreen  ·  Admin →
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  18. I'm always seeing agents in my market center looking for open house hosts if they're unable to host their own open house. We have a private Facebook group where people post them, but not everyone has Facebook or is on. I think it would be a great idea to have a portal similar or maybe even built into the Referrals applet where agents can broadcast out an open house of theirs that they're looking for someone to host for them. This could be something where they post all of the information about the open house, if they're paying some to…

    3 votes

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  19. 2 votes

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    under review  ·  0 comments  ·  Settings  ·  Admin →
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  20. We want the ability to create a better connection between Command and DocuSign such that if we don't have a client's mailing address when an opportunity is created we can add this to the contact and/or opportunity and it will still sync with DocuSign and eliminate the need for agents to add it in all 3 locations manually.

    2 votes

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