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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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789 results found

  1. When an agent is using the activity tracker they log their set and held appointments but the Reports activity lumps this into one number as the sum. I would like to see each metric reported in the Reports>> activity for day, week, and month

    3 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  2. I sort my Contacts list by Last Contacted. I would like to see a column next to that HOW I contacted them. Was the activity a text, call, mail, etc? If I could see that in one glance, it would be very helpful!

    9 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  3. We should be able to redesign our websites using our brand colors and fonts

    9 votes

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    under review  ·  2 comments  ·  Websites  ·  Admin →
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  4. Agents currently have to download images from listings uploaded to the platform one by one or wait for the agent that owns the listing to send them. This can take a long time if there are lots of images or if the owner is on a break, vacation, etc. Our solution? Adding a button that downloads all of the images at once.

    2 votes

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  5. I love the newsletter in command however when I make my contact list and make certain tags, I noticed this time around that anyone new that I added to command or tagged, wasn't included in the newsletter when I sent it out.

    5 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  6. Smart views revert to narrow columns so I have to manually widen each column to see the complete data. For instance I have a smart view with birthdays and addresses for mailing birthday cards, but when I open the smart view the birthday AND address are cut off. When you save the smart view it should save the column width. Also the column sort is not retained either. It should be. There are a lot of potential case uses for this.

    1 vote

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  7. I am working with a team to help set up a more functioning COMMAND system. There are remnants of 3 old classification "ideas", most aren't being used. Upon inquiring to support, I found the exports and/or reports I need are not available. As functions have been released, it is necessary to clean up old workarounds to incorporate the new features. Doing some clean-up is needed and there is no way to easily query what is in the system. Any user created fields and assignments to clients should be easily accessible for reivew.

    (My KW support case 1103396). Reports I could…

    1 vote

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  8. I received a referral check for a deal I referred out. Command still wants me to complete the offer section with the same info as if I listed/sold the property myself to be able to get to the commission tab. Since I did not work with the clients I did not have the details of the financing or the other party. Also, since I referred the client to another KW agent I had to create a new listing in the KWLS because the one that was already in there was linked to the opportunity of the agent that lead the…

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  9. We were trying to enter the information for an outside agent referral and it would not accept the details and let us click the button. All fields were filled in and we couldn't figure out what was wrong. After multiple tries we removed the dash from the zip code. We had used the 12345-6789 configuration of the zip code. After removing the "-4 digits" it worked. There was not a dialogue box or error message that showed what was wrong.

    1 vote

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    under review  ·  0 comments  ·  Admin →
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  10. add the ability to send a customized email on KWRI BDay Plan Smartplan . I would like to send vouchers and invitations as a gift

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  11. Let us sort or find contacts that have unsubscribed or had undelivered text messages through Twilio.

    6 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  12. Our largest competitor in the Milwaukee market is fully connected to our MLS. One of the things our agents are finding very helpful is that once they are confirmed for a showing with one of their agents, they receive an auto email confirming that showing along with listing details and the MLS documents attached to that email.

    Is it possible to have our MLS connected to Command / KWLS so that a similar process occurs for Keller Williams' agents? I'm assuming it would need to be connected to the Showing service (i.e. Aligned Showings or ShowingTime) + our Metro Milwaukee…

    6 votes

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  13. Add the Market Center Events Calendar to the app with push notification ability.

    8 votes

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  14. When generating mailing labels they should sort alphabetically and combine married couples on one label.

    22 votes

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    in the backlog  ·  5 comments  ·  Contacts  ·  Admin →
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  15. When you open up a contact's profile page, I'd like to see the created date on the left side, under the lead source line. As of now, if I want to see how long I've known someone, I have to take extra steps to search for them in the main page to see the date in the list.

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  16. With the stats applet in the website builder, it would be great if we could link to our MLS to have the stats update in real time (or once a day). For example, having XX active listings, or XX solds, etc.

    2 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  17. Should be able to block or mark leads as scam. We get scam emails from the website and all we can do is archive them.

    3 votes

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  18. Currently, when using the command, I have to open a new tab in Chrome every time I switch between different functions. Would it be possible to develop an option to add a tab on the top? This way, we wouldn't have to constantly switch back and forth or refresh the command, making the workflow more efficient.

    1 vote

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    under review  ·  0 comments  ·  Homescreen  ·  Admin →
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  19. Agent wants to have auto create function on designs added for the listing presentation templates as re doing 28 pages on every listing presentation is very time consuming.

    3 votes

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  20. Increase the size of the body text field in paid ads

    3 votes

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