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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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829 results found

  1. 14 votes

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    0 comments  ·  Websites  ·  Admin →
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  2. I am currently on a KWIR smart plan and I want to unsubscribe from just this one. I don't want to unsubscribe from all.

    I imagine that consumers might appreciate that option as well (such as a neighbourhood drip when they move to a new neighbourhood but still stay on their current neighbourhood drip or birthday plan.) Thank you!

    12 votes

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  3. Currently, notes can be added to an opportunity, but not during the initial creation process. It would be beneficial to have the ability to add a note at the time of setup. This would allow for quick reference when managing multiple opportunities, providing an additional way to mentally keep them organized beyond an opportunity tag.

    1 vote

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  4. For contacts with relationships (spouses, parents, children, etc.) there should be a way to share the saved search created for one contact, to the other.

    2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  5. I would like to submit a feature request for HOPA verified neighborhoods in order to better and more efficiently service my clients. Due to the lack there of, my clients are spending time looking through and saving properties that they do not qualify for. Please consider adding this feature as soon as possible under property descriptions so that we may direct our clients accordingly.

    2 votes

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  6. Let us sort or find contacts that have unsubscribed or had undelivered text messages through Twilio.

    8 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  7. As an agent I need to be able to quickly see which of my contacts have unsubscribed from text messages so I can change my approach to communication with them or remove them from other forms of communication. It would be intuitive to have this info located in the Texts & Calls tab of the Reports applet.

    9 votes

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  8. When using custom Smartplans like birthday greetings, there’s currently no way to receive a copy of the exact email sent to contacts. While creating a test contact provides a preview, it doesn’t show the personalized details (e.g., the recipient’s name or merge tag content).

    Request:
    Please add an option to automatically send a copy of each Smartplan email to the user or a designated email address.

    Desired Outcome:
    This feature would allow users to:

    Verify that personalized details are accurate.
    Keep a record of sent communications for reference.

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  9. When importing a list of contacts it would be great if we could have an opportunity automatically be created at the same time similar to how Command MC allows us to add to recruit pipeline.

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  10. One of our Listing Services is FMLS. There is a per Transaction fee of .0012%. We cannot enter that because Command currently does not allow this.

    This would certainly be a help to Agents, MCAs, TCs & more (with less errors & duplication of work!)

    2 votes

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  11. The Referrals Portal would be more valuable if:

    1. The contact information went directly to the CRM portion of Command with the opportunity to apply SmartPlans, tags to keep in touch as well as areas served.
    2. Both KW and out-of-brokerage agents could be added.
    3. Once the referral is accepted, an Opportunity is created.
    6 votes

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    under review  ·  1 comment  ·  Referrals  ·  Admin →
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  12. Could we have the opportunity to add non-KW listings to an advertisement to highlight them as paid ads to attract leads?

    For example, highlighting all recently price-dropped properties to attract buyer leads?

    1 vote

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  13. 5 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  14. 2 votes

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  15. 2 votes

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  16. As of right now there is no way for our team members to edit any designs in the team designs . It would be very helpful to allow only our team members to edit designs thorugh their team account that way we do not have to publish our designs for EVERYONE to see.

    9 votes

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    3 comments  ·  Designs  ·  Admin →
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  17. In the search filter for contacts,
    How can I filter the contacts who had the smart plan in the past and not current? Could you add a filter please? I understand that i can find it in the activity, but with 800 in my database, that's a lot to go thru. This is to avoid repeating the smart plan on the clients.
    Or if you cannot delete the smart plan under the smart plan section , even if it's completed.

    4 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  18. I'd like a feature request to get the total cost spent on ads for current year easily instead of having to go through eacn month manually to calculate total cost

    4 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  19. When you are on Command homepage or the tasks page, it should show "Past Due" tasks by default.

    1 vote

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  20. People want to see different contact information when you pull up a contact in Command. My experience developing applications & UI has always been a best practice to have as few clicks or physical interaction/navigation as possible.

    To minimize scrolling and see what each agent values as pertinent contact information when the contact is displayed, we should be able to modify the layout of the information on a contact card. For instance, the address is not in view nor is the 'About' section. We should be able to organize the subsections in a contact card.

    Further, there is a significant…

    9 votes

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    under review  ·  4 comments  ·  Contacts  ·  Admin →
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