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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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789 results found

  1. I would like to submit a feature request for HOPA verified neighborhoods in order to better and more efficiently service my clients. Due to the lack there of, my clients are spending time looking through and saving properties that they do not qualify for. Please consider adding this feature as soon as possible under property descriptions so that we may direct our clients accordingly.

    2 votes

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  2. As an agent I need to be able to quickly see which of my contacts have unsubscribed from text messages so I can change my approach to communication with them or remove them from other forms of communication. It would be intuitive to have this info located in the Texts & Calls tab of the Reports applet.

    9 votes

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  3. When using custom Smartplans like birthday greetings, there’s currently no way to receive a copy of the exact email sent to contacts. While creating a test contact provides a preview, it doesn’t show the personalized details (e.g., the recipient’s name or merge tag content).

    Request:
    Please add an option to automatically send a copy of each Smartplan email to the user or a designated email address.

    Desired Outcome:
    This feature would allow users to:

    Verify that personalized details are accurate.
    Keep a record of sent communications for reference.

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  4. When importing a list of contacts it would be great if we could have an opportunity automatically be created at the same time similar to how Command MC allows us to add to recruit pipeline.

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  5. One of our Listing Services is FMLS. There is a per Transaction fee of .0012%. We cannot enter that because Command currently does not allow this.

    This would certainly be a help to Agents, MCAs, TCs & more (with less errors & duplication of work!)

    2 votes

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  6. Sharing the following from my marketing guy: "I would love to see the ability when selecting contacts or scrolling through tags to not have to click the "show more" button / view more arrows at the bottom to reveal more contacts in the list. This is especially cumbersome when assigning multiple contacts to a smartplan. For example, you want to assign a follow up smartplan to your sphere, you have to use the select all feature assign the smartplan in groups of 20 (no option to View 100 or 500 like in other places) at a time. When thousands of…

    8 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  7. 2 votes

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  8. 2 votes

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  9. As of right now there is no way for our team members to edit any designs in the team designs . It would be very helpful to allow only our team members to edit designs thorugh their team account that way we do not have to publish our designs for EVERYONE to see.

    9 votes

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    3 comments  ·  Designs  ·  Admin →
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  10. In the search filter for contacts,
    How can I filter the contacts who had the smart plan in the past and not current? Could you add a filter please? I understand that i can find it in the activity, but with 800 in my database, that's a lot to go thru. This is to avoid repeating the smart plan on the clients.
    Or if you cannot delete the smart plan under the smart plan section , even if it's completed.

    4 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  11. I would love to be able to print a list of existing tags to use when adding new contacts or cleaning up my database

    3 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  12. I'd like a feature request to get the total cost spent on ads for current year easily instead of having to go through eacn month manually to calculate total cost

    4 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  13. When you are on Command homepage or the tasks page, it should show "Past Due" tasks by default.

    1 vote

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  14. People want to see different contact information when you pull up a contact in Command. My experience developing applications & UI has always been a best practice to have as few clicks or physical interaction/navigation as possible.

    To minimize scrolling and see what each agent values as pertinent contact information when the contact is displayed, we should be able to modify the layout of the information on a contact card. For instance, the address is not in view nor is the 'About' section. We should be able to organize the subsections in a contact card.

    Further, there is a significant…

    9 votes

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    under review  ·  4 comments  ·  Contacts  ·  Admin →
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  15. 2 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  16. It would be valuable to have the ability to quickly view and track what my client are looking for using specific search parameters, such as property type (single-family, condo, etc.), number of bedrooms, bathrooms, square footage, and more. This feature would allow us to easily see our clients' preferences at a glance, saving time and making it easier to match them with suitable properties.

    Having this information readily available in a client’s profile would streamline the home search process and ensure that agents are always up to date on their clients' needs. It would also be great to include additional…

    3 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  17. Would love to see some additional tagging capabilities in a contact's timeline for teams. Being able to tag members of the team when looking for updates or when communicating with a team member would be a game changer for collaboration.

    1 vote

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  18. Agent would like to have the option to print her tags in Command.

    5 votes

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  19. Change address labels to be: "property" address and "mailing" address. This would be clear and consistent with the world. The curent, "home" and "add an address" - that then use "home" and "mailing" on a different screen are confusing. Let's keep it simple, keep it clearly identifiable, and keep it consistent.

    Thanks.

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  20. filter out contacts that have a 'Do Not Contact' option selected under Additional Information

    2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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