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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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826 results found

  1. Increase the size of the body text field in paid ads

    3 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  2. Under the old system, agents could put in a dollar amount for commissions if they wished, and Command would do the math for them. Since moving to transactions, our agents are forced to input a percentage, which doesn't always match up perfectly with the flat fee they've agreed to. They're left reaching out to leadership and asking us to change it, which takes up time and resources that previously weren't necessary.

    3 votes

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  3. The tasks for an opportuinty displays on iPhone alphabetically ordered. Which is wrong. They should be in the chronological order as on the desktop computer (Chrome). When I am displaying them on my computer (Chrome), they are in their correct chronological order.

    I want the chronological order of tasks also on iPhone. It's very annoying and confusing as tasks loose their chronological order. Could you please fix it?

    2 votes

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  4. 2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  5. having a kanban visualization model, thus being able to visually identify which phase of the funnel the customer is actually in, this way we will be able to monitor the customer with greater precision.

    1 vote

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  6. Every CRM I know has a form creation function, whoever responds to this form is automatically entered into the command, avoiding manual work for this purpose.

    1 vote

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  7. Sharing the following from my marketing guy: "I would love to see the ability when selecting contacts or scrolling through tags to not have to click the "show more" button / view more arrows at the bottom to reveal more contacts in the list. This is especially cumbersome when assigning multiple contacts to a smartplan. For example, you want to assign a follow up smartplan to your sphere, you have to use the select all feature assign the smartplan in groups of 20 (no option to View 100 or 500 like in other places) at a time. When thousands of…

    6 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  8. 2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  9. Ability to checkboxes for multiple names and search for a name by typing when adding assignee to an opportunity (like you can with a collaborator on a contact)

    2 votes

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  10. need additional filters for fee simple land vs leased land. Amount of HOA fees, private pool vs community, 55 community or not in a 55+ community

    1 vote

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  11. When a contact replies with a sentence explaining why they want to stop, then it does not recognize the request to unsubscribe because it is not a single word "stop". I reply asking contact to reply with just the single word "stop". Not all do this so I need a way to unsubscribe them manually to ensure I don't send communication inadvertantly

    9 votes

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  12. add confetti when a task is completed

    3 votes

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  13. In the 'designs' section of command, and create an email campaign for a new listing, on the very bottom bottom of the design template, it auto populates my KW logo, and contact details TWICE as shown under my photo.
    Please help me to remove one side of the branded information and not two of the same footer.

    3 votes

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  14. When agents are needing to "update" their document due to compliance, they is no option to split that document unless they do it in DocuSign already. This tends to be a hassle for agents who need to update multiple forms for compliance.

    1 vote

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  15. Have the ability to include the note I add to one of my contacts to be updated on their associated persons (ie. spouse) contact card. Example:

    I add a note to James Doe and same notes gets added to Jane Doe
    Note: Talked to James and he said they will sell in 3 months

    I want the note to automatically or give me an option to have that same note added to the associated person.

    3 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  16. when a contact signs up on your website for a free home valuation they are automatically entered into our crm. The property address they entered doesn't get added to the contact. Can this be added automatically so we don't have to go back in and update or forget?

    5 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  17. 2 votes

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  18. There are not enough characters to each section whenever you're adding information like the title and sponsor of the event. Please make it available to add more than 22 characters to these events.

    1 vote

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    under review  ·  0 comments  ·  Homescreen  ·  Admin →
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  19. There are agents out there who boost posts of their recently sold listing instagram posts, for example, as a way to increase reach for those posts. You can do it natively from instagram.com. I was wondering if there was integration for that feature in command, but it seems like there isn't. if tehere isn't, agent would like to have one

    2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  20. Command MC event widget- auto delete event: Make it so you can add an end date for the event. This way it auto-deletes from the homescreen after the class or event has completed

    5 votes

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    under review  ·  0 comments  ·  Homescreen  ·  Admin →
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