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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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684 results found

  1. I have 100% of data completed but my "Database Health Score" still shows 93.33%

    2 votes

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  2. Please provide the ability to add a checklist (just like in the opportunity phases) to a contact that is added to command. This is an early stage of the lead generation process, but we are not able to create our own checklists on how to "connect" or develop that contact relationship further.

    2 votes

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  3. 3 votes

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  4. The current listing presentations available are out of date. For example, the page about the KW App claims that there is a guide available in the app. This is no longer the case and hasn't been the case for a matter of years now. It is important that what we advertise to our sellers or buyers is the correct information. We risk losing trust when we give out incorrect information.

    1 vote

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  5. I’d like to suggest a potential system update that could help with database management. It would be very helpful to have a filter or flag that identifies phone numbers in the database that are unable to receive text messages. Currently, the only time this becomes visible is during the text verification step when an exclamation mark appears next to a contact before sending. Adding a way to filter or view those numbers in advance would make it much easier to clean up the database and ensure messages are only sent to numbers capable of receiving texts.

    1 vote

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  6. It would be great for there to be a built in calendar (maybe your Google calendar) integrated into Command so you can add events, reminders, tasks for you to do, etc. That way it is all built into Command on the homepage or the tasks applet.

    5 votes

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  7. When there are multiple steps necessary to complete a task (for example referrals or overage on Earnest money) flagging all of those steps would be helpful. We don’t know what we don’t know and Command flagging/forcing the various steps would be helpful.

    1 vote

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  8. since so many referrals between market centers exist, wouldnt it be easier to have an annual post of the market center's w-9 so agents don't have to track them down when they have a closing and the MCA can simply access the market center's doc for tax purposes.

    7 votes

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  9. 2 votes

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  10. Provide a Primary Phone alert, just like Primary Email Alerts for phone numbers that unsubscribe or type back STOP

    2 votes

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  11. It would be a great feature to be able to share folders from my personal Canva account to my KW Canva account as I transition. Right now, I have to individually share dozens of different projects, and is very time consuming. Could this be something that we partner with Canva to make it easier for agents to transition to their new Canva account?

    5 votes

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  12. Have an intuitive AI ISA that reaches out via text to incoming leads to qualify them, and interact with them until it's time to pass them off to an agent. It would also identify contact activity in our CRM and start a text dialogue to try to reengage a contact/lead.

    1 vote

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  13. When splitting a PDF and selecting the document type, users are still required to manually name each split document. Having Command auto-name the documents based on the selected type would help streamline the process and save time.

    12 votes

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  14. i need to print my tasks

    2 votes

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  15. An Agent Vault - that houses presentations and similar documents that an agent may want to share with a client.
    The trigger is the client or prospect has to enter name email tel address to then have access. All managed in dashboard by agent about who can receive what documents etc.

    1 vote

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  16. A data capture system on an iPad or other device similar to a kiosk specifically for open houses - guests visitors sign in on the iPad - data goes right to Command and an Open House Smart Plan immediately starts - with basic info - thanks for coming - next steps - working with me etc.

    This concept of getting prospects to fill our a form with a pen and paper may be a little archaic - the data entry can also ask additional questions at checkin that an agent may or may not want answers to - and each…

    1 vote

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  17. Agents in the Commercial space would benefit from having Contacts' Company as a merge tag.

    1 vote

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  18. Can you add a merge tag for "contact address"? Even better can you make it where any option in the contacts column has a merge tag to go with it.

    1 vote

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  19. Tracking sources as a whole in the database is useful, but if we are truly to understand our conversion numbers on lead generation sources we need to be able to pull a report for CLOSED units by lead source. This will enable the business to know which lead sources are most frequently closed, then leading to understanding which lead gen pillars we should be double down on to increase productivity and profitability.

    3 votes

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  20. When working with a Listing Opportunity, there is a place for adding the listing expiration date to the Key Dates, but now, especially with Buyer Representation agreements required nationwide, we need a place to add the Representation Expiration date in the key dates to prompt agents to extend the representation if desired by the client.

    2 votes

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