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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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833 results found

  1. When trying to build up a referral network, agents would like to have testimonial information or a rating system from other agents to show up in the Referral Agent Card. Many agents build their business based on their customer service and they want to connect with like minded agents. It's hard to find this information without doing an exhaustive search outside of Command.

    3 votes

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    under review  ·  0 comments  ·  Referrals  ·  Admin →
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  2. Designs (Webrand) - Team Design categories are very limited compared to personal Designs. These should match what's available in the personal side as well.

    Team Design
    - Lead Generation
    - KWRI Starter Kit
    - Collections

    Personal Designs
    - Auto-Create
    - KSCORE
    - Listings
    - Buyer
    - Lead Generation
    - Business Basics
    - Leadership
    - Holiday
    - Luxury
    - Land
    - Commercial
    - Sports + Entertainment
    - KWRI Starter Kit
    - Collections

    3 votes

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  3. Would like to be able to link a TASK to a CONTACT in the edit - after initial creation

    3 votes

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  4. As an agent, I want to bulk add contacts to a smartplan yet I want to stagger their start. If I am adding 200 contacts to the smartplan and want to stagger 20+ per day, it is not helpful to have to click the up arrow 20+ times when I could type directly into the field. This would allow me to easily add people in just 2 clicks!

    3 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  5. When going back and closing opportunities that closed previously but were not moved to the closed phase, the way to set the closed date is only to cycle by month until you find the date, and if it's from past years, the popup calendar doesn't state what year you're in. (Example; was closing out an agents files from 2020 and had to scroll through 28 pages of the months to find the correct one, but had no indication of what year I was grabbing from)

    3 votes

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  6. KWW agents want to see the currency in the Opportunities applet reflect as their country's respective currency rather than USD.

    In this case, for the Philippines, they want to see it reflect as peso.

    5 votes

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  7. Giving tools like this to the KW Commercial agents, it seems, the other agents, Colliers has better tools, Mapbox and 3D tools to search, VS just a discount for the ARCGIS Pro with 1 option of Business anaylycs tool.

    Example below.

    https://colliersgis.maps.arcgis.com/apps/MapSeries/index.html?appid=b30c9e5042604592b8a367cdb9e992c1

    im Developer with ARCGIS which is how I have come across this, what happened also to the group GIS ? saw it one place and link didnt work,

    2 votes

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    under review  ·  0 comments  ·  Settings  ·  Admin →
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  8. Enable custom template in Designs for postcards go directly to Direct Mail, WITHOUT having to go outside Command (Canva, etc) to resize and then import the properly sized design back into Command. We should be able to mail the designs we create in Command WITHIN Command, without all these extra steps.

    1 vote

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  9. When a task is assigned to you through opportunities, have the option to have the notification sent to the assignee

    10 votes

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  10. Example: being able to size the widgets so you can see more than 3 tasks on the homescreen.

    3 votes

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    under review  ·  1 comment  ·  Homescreen  ·  Admin →
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  11. I would like the ability to hide the Contact Form from my agent site. It is the only module on the homepage that cannot be hidden. It is giving me a lot of spam leads and I would much rather that potential clients contact me directly via email.

    3 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  12. single level, lot size, county search(rather than just the city), type of property

    36 votes

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    under review  ·  31 comments  ·  Websites  ·  Admin →
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  13. Currently it is not possible to access the Parties To The Transaction for an opportunity within the Command App. Agents often need to contact the lender, title company, or inspector on the go, and it is critical to have access to this contact information within the app.

    11 votes

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  14. When trying to update compliance checklist docs through Command MC, there is a limit to the number of characters that can be included in the "Condition" text box. It would be great to have that limit extended of a prompt that shows what is the character limit.

    2 votes

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  15. Agents with individual teammates that want to share their contacts on import to Command.

    2 votes

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    0 comments  ·  Contacts  ·  Admin →
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  16. These leads are requesting to be contacted through Whatsapp. Emails are generic emails. Sometimes they start trying to scam, but agents I spoke to were smart and recoginized this.

    2 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  17. The more I am working with the website, the more I wish we had a few more stock widgets to work with in addition to "rich text". Something like an image/text box or a CTA that is responsive and always look neat and tidy would be especially helpful. It's hard to get images and text to line up across all devices without additional css and most people just want a plug and play option for their blogs and landing pages. There are some work arounds, but they aren't obvious and this is something that has come up over and over…

    3 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  18. My Quarterly Call Smart Plan to be editable regarding which days it schedules the calls for. If you don't want calls on weekends or if you take specific days off during the week so you do not get a pile up in your missed calls and focused on your call days.

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  19. Before this sometimes worked, now it doesn't even work. If I have to select a group of contacts, it is easier with Shift Click, it is something basic that any CRM should have.

    2 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  20. Go to tasks and select all for the day. Have an export option to transport those names and numbers into Mojo Dialer rather than hand dial each prospect!!!

    3 votes

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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