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Command


Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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684 results found

  1. I would like to choose a radius smaller than 15 miles for the paid ads so I can better target smaller neighborhoods

    6 votes

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    2 comments  ·  Campaigns  ·  Admin →
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  2. Teams would like a way to view more detailed email analytics for team members. Say, one agent sends out a SmartPlan through their Team SmartPlan account, the Rainmaker should be able to see those analytics instead of only the emails sent out from their account. Currently, the email metrics will show from that particular account. There is not a team email metrics at the moment. Basically there needs to be a 'Teamified' Reports applet.

    17 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  3. I love the newsletter in command however when I make my contact list and make certain tags, I noticed this time around that anyone new that I added to command or tagged, wasn't included in the newsletter when I sent it out.

    8 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  4. 8 votes

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    under review  ·  2 comments  ·  Websites  ·  Admin →
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  5. other CRMs have this for mailing labels, or other mailing label softwares do and not being able to set a certain person to be addressed first seems unprofessional

    10 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  6. 15 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  7. I would love to be able to print a list of existing tags to use when adding new contacts or cleaning up my database

    4 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  8. Should be able to block or mark leads as scam. We get scam emails from the website and all we can do is archive them.

    5 votes

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  9. Agents are requesting more edit functionality as far as centering the Titles and subtitles

    3 votes

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  10. I would like to add things like:

    • written note
    • comment on social media post
    • liked social media post
    • email
    • conversation

    And any others that come up that are relevant to how we interact.

    10 votes

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    under review  ·  6 comments  ·  Contacts  ·  Admin →
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  11. I am currently on a KWIR smart plan and I want to unsubscribe from just this one. I don't want to unsubscribe from all.

    I imagine that consumers might appreciate that option as well (such as a neighbourhood drip when they move to a new neighbourhood but still stay on their current neighbourhood drip or birthday plan.) Thank you!

    14 votes

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  12. 5 votes

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    0 comments  ·  Contacts  ·  Admin →
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  13. It would be hugely beneficial if there was an option to create custom forms and add them to Agent Sites. This eliminates needing to create a Google Form and then manually add Contacts to your database. Creating those forms with the ability to set up lead routing / auto tag / smartplans would be awesome!

    40 votes

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    under review  ·  7 comments  ·  Websites  ·  Admin →
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  14. I have several requests by agents in MC923 asking about being able to obtain a list of address mailed to in a Direct Mail Campaign

    8 votes

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    under review  ·  2 comments  ·  Campaigns  ·  Admin →
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  15. Currently, when adding an international referral in the Commissions section, the system does not allow users to input phone numbers with international country codes. It assumes all phone numbers are in a North American format, which results in errors for agents working with international referrals. This enhancement will allow users to add international phone numbers, ensuring proper data entry and improved communication with referral agents.

    5 votes

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  16. The moving between personal to team and then team to personal is messy. If a legacy tag is removed, the personal database is a mess. If they never use personal, or reclassify a contact, they cant take that information with them. If you don't make it easy to go from command to command, there is a chance they go from command to another system or command to another company instead.

    9 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  17. As an agent I need to be able to quickly see which of my contacts have unsubscribed from text messages so I can change my approach to communication with them or remove them from other forms of communication. It would be intuitive to have this info located in the Texts & Calls tab of the Reports applet.

    10 votes

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  18. Agents would like the ability to send mailed birthday cards automatically

    7 votes

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  19. Ability to assign tasks to a client that shows up in the daily (or weekly) updates. For example - Seller to schedule terminate utilities. Or, Seller to provide contract to their mortgage officer. etc

    2 votes

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  20. Would be useful in many ways to integrate recorded phone calls into Command and Command App. This could be useful for having something to go back to, for example if you can't remember what city the client said NOT to look at you can go back to listen, etc. If you are in the car during a call, take notes once you are back at the office. Eliminates that awkward text of not remembering something during the phone call.

    This is also useful due to the fact we often find clients saying "you did or did not tell me something"…

    5 votes

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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