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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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833 results found

  1. When I add a contact and the primary phone number is found in my data base a pop up should ask if I'd like to merge the contacts. Right now I have to cut and paste info back and forth then delete one

    2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  2. Expand the task view similar to the contacts view to be able to see more tasks. Even when selecting "show" up to 50, you can only actually see 3-4 tasks. Making it time consuming to scroll through tasks 3 at a time.

    2 votes

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  3. Being able to add a referral agent in my network to my contacts so that I can add them to a campaign or be able to mass email my referral network

    33 votes

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    under review  ·  5 comments  ·  Referrals  ·  Admin →
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  4. Allow agents to easily tracker referral information in Opportunities so that they can easily submit the commission information for referral agents.

    130 votes

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  5. The ability to upload to command email designs a downloaded newsletter design from canva as a html.

    18 votes

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    working on it  ·  0 comments  ·  Designs  ·  Admin →
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  6. Currently, there is no official API access or endpoint for retrieving contacts in KW Command, making it difficult to integrate with third-party automation tools like Zapier. Users must rely on workarounds using Google Sheets and Webhooks, which are inefficient and prone to errors.

    Adding an official API endpoint for retrieving contacts would allow users to:

    Search for existing contacts before creating duplicates.
    Automate lead management workflows using Zapier and other integrations.
    Improve data accuracy and reduce manual data entry.
    This feature would enhance KW Command’s integration capabilities, aligning with users’ needs for more flexible and efficient CRM management.

    5 votes

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  7. The ability to delete/edit system created lead sources. Having such a lengthy list of options opens the door for error by being inconsistent.

    1 vote

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  8. 3 votes

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  9. If I have a client, I would like to customize how I appear in google, I would like to have a way to change the tab and web browser text that appears on google, not having an option to change this will affect the way I offer my website! Please add a way to customize this text!

    2 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  10. When creating tasks under stages in Opportunities- We should have the ability to assign the person who create the opportunity as the selected signee instead of having to manually assign the tasks as they come up.

    3 votes

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  11. We have a huge population of Chaldean agents in our market and at our market center. The Chaldean language is missing in the drop-down of languages we can add in "my profile" in Command. I am hoping we can get this added. Thank you!

    1 vote

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    under review  ·  0 comments  ·  Settings  ·  Admin →
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  12. For active buyers on their contact page, have a number of bulletpoints to the right of the contact info as to what they are looking for (vacant lot, under $60k etc) so that it doesn't have to be written in a note or scroll down after much activity to remember what their preferred criteria is

    1 vote

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  13. This needs be on the dashboard, not buried in the Profile menu. The agents have a hard time locating it there, and it is a key business insight for them.

    Please do not close this again with: Hi there! You can now track your cap progress in My Profile under My Affiliations > Compensation. :)

    That defeats the purpose of the suggestion.

    17 votes

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    under review  ·  4 comments  ·  Homescreen  ·  Admin →
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  14. I would like to make 2 feature request with you.
    1. The ability to edit the Meta Title and Meta Description for SEO Optimization
    2. The ability to add additional tracking codes.

    5 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  15. Sending video texts with Twilio

    44 votes

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  16. Embed do not call list into command so that it will automatically populate agent's contacts if phone numbers match. Automatically prevent calls to those numbers.

    37 votes

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    under review  ·  8 comments  ·  Contacts  ·  Admin →
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  17. 3 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  18. In command campaigns social post reposting is currently available to teams only but not single agents. It should be available to individual real estate agents as well. That is my request/idea.

    2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  19. For audit reasons, Compliance Teams need access to search Opportunities by address. However in the case where a Buyer has submitted multiple offers, then have cancelled and released those contracts, the Compliance team currently has no way to find previous addresses as Opportunity Name generally has the current address associated with that Opportunity. However, if when searching the Search parameters could also include the Timeline within the Opportunity, Compliance would see "previous" addresses. Please make the Timeline one of the fields the Search scours.

    2 votes

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  20. I want to assign a task to my admin, without first having to make them a collaborator. It is an extra step and misleading. My admin is not a collaborator, and should have the ability to be assigned tasks, without being a collaborator.

    1 vote

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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