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Command


Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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684 results found

  1. Right now, there is not a filter where agents or consumers can search listings or set up saved searched by filtering by the loan type (filtering by VA, FHA, Conventional, etc). If this could be a feature added, that would be great!

    2 votes

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    under review  ·  1 comment  ·  Websites  ·  Admin →
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  2. When entering the address data into COMMAND, you can see the apt. number. When you choose that address from the drop down, the apt. number does not populate. It has to be added manually.

    1 vote

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    0 comments  ·  Contacts  ·  Admin →
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  3. It would be highly valuable if Command could incorporate functionality similar to what Delta Media Group currently offers—direct MLS integration. Specifically, when a listing event occurs (such as a new listing, price change, open house, or status update), the system could automatically generate a corresponding post for the agent’s connected social media accounts. Ideally, these posts would be created within Campaigns for simple one-click approval. This would ensure agents remain fully compliant while significantly reducing the time and effort required to manage their marketing. By streamlining MLS-to-social automation within Command, agents would gain a seamless, efficient, and compliant way to…

    10 votes

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    under review  ·  3 comments  ·  Campaigns  ·  Admin →
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  4. To view paid ads created in Command in the creator’s Facebook account.

    2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  5. When creating a new opportunity from within a command contact, the address should sync in the new Opportunity window, or provide an button after the opportunity has been created to sync information from a contact.

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  6. 2 votes

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  7. Contacts relationship drop down list - ADD Referral and Referred. I send out thank you notes to people who refer me and I need to keep track of who referred me in the referred person's contact to keep a stronger relationship when speaking to the referred person.

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  8. Put the country code AFTER the zip code.
    It will make it faster to copy and paste the address.

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  9. Teams are looking to be able to communicate quickly through our system without having to use a third party application. We used to have the ability to @ people and communicate through opportunities. Brining something like that back and having that ability on the contact side as well, along with some sort of notification when @'d would be amazing.

    2 votes

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  10. 18 votes

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  11. Right now Command only allows Contacts to be trasferred from a personal profile to a team, then from the team profile to a personal profile. There should also be an option to transfer contacts from one personal profile to another personal profile within the team.

    1 vote

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  12. The current headers of the Export files are not the same as the Import templte. It would be great if they are the same so if you need to export bulk contacts from a profile and import them to another profile, you skip the hard work of manually copying and pasting the contact details over to the Import Template fro the Exported file

    2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  13. Currently, if multiple tags are selected as triggers for a smartplan, if a contact is added to either tag it gets added to that plan. It would be helpful to be able to select whether it should be an OR condition (as it is now) or AND condition, where a contact is only added to the smartplan if it has all of the selected trigger tags, not just one of them.

    1 vote

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    0 comments  ·  SmartPlans  ·  Admin →
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  14. CRMS like Lofty allows letters or postcards to be sent directly from Smartplans. This will be a huge improvements to Smartplans and of course should be able to select from Designs

    6 votes

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    under review  ·  2 comments  ·  SmartPlans  ·  Admin →
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  15. I noticed through KW Answers that, in order to send a Collection of properties to a client or contact, they must already be branded to the app or have created an account before they appear in the recipient list.

    This made me wonder: wouldn't it be more effective if we could send a Collection first and use that as the reason for the client to create an account?

    From my experience, many contacts don't take the initiative to download the app or create an account without a compelling reason. However, receiving a personalized Collection of properties that they can view,…

    1 vote

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  16. 5 votes

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  17. Please allow my custom smart plan auto start on the birthday or home anniversary in their contact info. I do not want to use the KW template and its very time consuming to add each person individually to my custom smart plan every year... thank you

    74 votes

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    under review  ·  22 comments  ·  SmartPlans  ·  Admin →
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  18. In the "Commissions" tab...it would be great to have little "explainers". There should be little question mark buttons that you can click on to give you an explanation of how each field should be used. This would be helpful in instances where we are inputting commissions with more unique situations, to help us better understand infrequently used fields.

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  19. At the market center level we often send the same document to several people at the same time. DocuSign had a feature called bulk send which allowed us to do this by uploading a CSV file with the name and email address of each recipient and it would result in each person getting a unique envelope to them. No two recipients would see each other's information and it saved time for the market center staff by allowing us the ability to send the envelope one time instead of creating a signing for 50+ individuals manually.

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  20. An option to bulk delete tags within an account that were created or imported in by agents (non-system tags) to help speed up processing of accidental or mistaken imports and help clean up databases.

    6 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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