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Command


Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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684 results found

  1. Add the ability for agents to see their own production reports in Command. They need to be able to see their production by month, year, and total (especially for year-end tax information).

    59 votes

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    working on it  ·  2 comments  ·  Reports  ·  Admin →
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  2. Need to be able to be verified by my phone text rather than email. On mobile email is way more complicated

    2 votes

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  3. acelerar la implementacion de la fase ATENCION AL CLIENTE. es una funcion debil actualmente en COMMAND

    1 vote

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  4. The branch nickname of cobrokers and referral agents is pulling onto DAs instead of the name of the brokerage. This is causing confusion for agents, title companies and MCAs. Agents will put N/A in the branch nickname and it is printed on the DA. Please change the field where the DA is pulling the cobroker info.

    12 votes

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  5. Be able to export my contacts ACTIVITY including texts, emails, smartplans, etc.

    13 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  6. Please add the option to enter a contract date in the Opportunity Key Dates section without requiring an offer to be created first. I rely on the contract date to trigger tasks, and previously I was able to enter it manually. Now, the contract date only populates after an offer has been created and marked as accepted in the Offers tab, which limits workflow flexibility.

    5 votes

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  7. It would be helpful if we got an AI that could take in texts like "I talked to a guy named steve at an open house. hes looking for a house in a year and hes a veteran. His number is 333333333" and create a contact with specific tags like "veteran" or lead source as "open house" or create a smart plan for 1 year AUTOMATICALLY.

    3 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  8. Our team hosts events on a regular basis. We want to enter the contact information for those people who provide at the event. Often when we are attempting to create a new contact, we get all the way to the Submit button before Command shares some piece of information is with an Archived Contact. We try to perform a search in Contacts before submitting a new contact and if that piece of information matches an Archived Contact, show it. Having to enter all that information to learn it is an Archived contact is quite frustrating when you are trying to…

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  9. Receive automatic email notifications for due tasks from the Opportunity Task Checklist.

    6 votes

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  10. 2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  11. Add option of "Complete and set new task" with the "complete task" option. If you have a smart plan just click complete but if you want to set a custom task it would be GREAT if there was a button next to "complete task" that said "Complete and create new"- so much easier than going back in and creating new tasks each time.

    11 votes

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    under review  ·  2 comments  ·  Tasks  ·  Admin →
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  12. 13 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  13. When looking at the opportunities that belong to a contact, I'd like it if it displayed if the opportunity was marked lost.

    There are definitely opportunities in my command that I forgot to mark lost. I'd like to not have to take the extra step to open each opportunity to verify if I had marked it lost.

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  14. Can a cash button be added in the offer details set-up for cash buyers (it has pre-approval/pre-qualified buttons)

    1 vote

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  15. With the increasing usage of AI note taking devices that export notes and conversations as a PDF file, agents need the ability to add those notes to the contact. Current note limitation where it takes several paragraphs and turns them into one long mess is useless.

    Clean outline and transcription on the pdf will help agents who use these call recording and note taking devices instead of asking agent to type in one thing and have platform try to make it all one long sentence.

    4 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  16. Provide a feature to be able to track the number of notes team members submit to contacts in Command.

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  17. I don't see Service Areas as an option on my website setup.

    2 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  18. A way to have detailed information of the current location of the office, just like it is on google.

    2 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  19. Email Campaigns - We should be able to send an email blast without having the contact card created so we don't have a bunch of contact cards in our database with just an email. After the email blast goes out and we have responses then we should have the option to create that contact card since more information may be obtained in that point of time.

    1 vote

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  20. In the documents tab of an opportunity it would be nice to have an option to drag and drop files into custom folders if they need to be moved instead of having to re-upload.

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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