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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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791 results found

  1. In Associates Command, adding an Interaction Activity: no can select an outcome compared to CommandMC = you can select the outcome: answered, no answer, left voicemail, etc. Support said this feature is not available in associates Command, only for CommandMC : However, in the standard Command platform used by associates, these specific interaction outcome options are not available. The functionality in CommandMC is tailored for Market Center leadership to manage and track interactions more comprehensively, which may not be mirrored in the associate-facing Command platform.

    *We'd love that for our associates who have ISA's and want to leave better details…

    3 votes

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    working on it  ·  1 comment  ·  Contacts  ·  Admin →
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  2. Would Love to be able to add "Social Media" as a form of Contact for Contact Activitys.

    1 vote

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  3. Ability to request that reCAPTCHA be enabled on our forms to prevent fraud clients from coming in. This way they will have to prove that they are human upon entering their information as a new lead through our website.

    1 vote

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  4. Copy an email campaign from my personal to the group team Command account

    2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  5. 2 votes

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  6. Have KW Contacts integrate with a skip tracing service to update information fields. Make it optional (like merging duplicates) in case we need to keep the information we have for smart plans.

    2 votes

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  7. I would like to be able to add pictures and scans into my contacts information

    2 votes

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  8. Currently, there is no official API access or endpoint for retrieving contacts in KW Command, making it difficult to integrate with third-party automation tools like Zapier. Users must rely on workarounds using Google Sheets and Webhooks, which are inefficient and prone to errors.

    Adding an official API endpoint for retrieving contacts would allow users to:

    Search for existing contacts before creating duplicates.
    Automate lead management workflows using Zapier and other integrations.
    Improve data accuracy and reduce manual data entry.
    This feature would enhance KW Command’s integration capabilities, aligning with users’ needs for more flexible and efficient CRM management.

    7 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  9. Enhance Monthly Neighborhood SmartPlans in Command by incorporating zip codes and geo market areas, allowing agents to create more precise and tailored drip campaigns based on clients' buy boxes. This upgrade will overcome the limitations of the current neighborhood classifications, offering a broader and more flexible approach to targeting prospective buyers. By integrating zip codes and geo-market areas, agents can efficiently address clients' specific needs, leading to increased engagement and more successful transactions. This improvement will significantly enhance the user experience and effectiveness of Command's SmartPlans, driving better results for agents and their clients.

    25 votes

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    under review  ·  10 comments  ·  Contacts  ·  Admin →
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  10. Growth share should report in a simalar way to profit share. Showing monthly amounts and lifetime earnings

    1 vote

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  11. Have a map that shows where your clients are located to help geographically farm.

    1 vote

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  12. Right now you can only have 2 contacts assigned to any particular opportunity. However with the increase in Polyamourous, multigenerational and Parents helping Kids I would like to be able to attach more than 2 contacts to the opportunity. 3-4 contacts may be a decent amount as anything above that may be rare.

    50 votes

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  13. 2 votes

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  14. We have a lot of great systems we recommend for agents, and how to tag their database.

    Could we expand the pre-generated system tags in Command to include things like DTD2, or status tags?

    This way, when new agents join, they can automatically tag their database with the appropriate tags.

    2 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  15. I would Like to be able to search my data base by over all health score

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  16. Tasks needs a calendar view, the list view isn't very visual on what my schedule really looks like.

    8 votes

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    under review  ·  2 comments  ·  Tasks  ·  Admin →
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  17. We need to be able to add a new agent to our team command even though they are still with PC team. We are giving leads that need to be tracked in the team account.

    1 vote

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    under review  ·  0 comments  ·  Settings  ·  Admin →
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  18. Create an open house posting/claiming opportunity inside the MC Listings Applet, such that agents can do broadcast messages to their entire MC of agents. This can be controlled as toggled off or on by the local leadership, and the agents in the MC can use the listing feed information to post available open houses and send broadcast messages to their agents inside the office to claim them. This allows for agents to get coverage for their open houses quickly and efficiently.

    0 votes

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  19. Within team tasks and personal, I'd like the ability to hide any task that does not have a due date. Currently, there is no option to see only tasks that have a due date.

    11 votes

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  20. Allow the compliance chat via Command App.

    Agents should be able to respond to compliance coordinators using their Command App. This will allow agents to respond quickly while they are busy with their business. Currently they have to sit infront of a computer to respond to these.

    2 votes

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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