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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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Command

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683 results found

  1. Have the ability to clear out contacts from this list that the user has previously attempted to import into their Command Contacts, but failed. Or be able to identify which contacts in this Not Yet Imported list have failed import before so users can ignore these and only import new contacts that have not been attempted before.

    5 votes

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    under review  ·  1 comment  ·  Command App  ·  Admin →
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  2. Filter contacts based on those that have or do not have opportunities. I am cleaning up my database and want to bulk archive many contacts, and I want to focus on the ones that do not have opportunities attached.

    15 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  3. Allow creation of text message signatures to be included on outgoing texts.

    18 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  4. To be able to search email campagins results by tags. Example opened lists - to be able to search the list of openeds by tags to filter through easier. Or any of the lists of results that campagins provides: Delivered/opened/clicked/unsubscribed/not sent/not opened

    3 votes

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    under review  ·  1 comment  ·  Campaigns  ·  Admin →
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  5. Agents would like to see a metric for their Average Commission Percentage in their Associate Income Summary report to help assess their business progress.

    3 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  6. I’ve set up a SmartPlan with email and text messages that went out to my local contacts, about 1,000 people. Text messaging gets by far the most responses, however, Command limits how many replies I can send. I’m only able to respond to 5 text messages at a time, then I have to wait 5 minutes before I can reply to another 5.

    I’d like to have this limit removed so I can respond to everyone in a timely manner and provide better service to my clients and contacts.

    3 votes

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  7. 2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  8. Previously, we were able to bring up a list of non-openers for an email campaign. Then we could tag them and resend. With this new SmartView disaster, that option is gone. Please go back to the previous version.

    2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  9. We would like to have the ability to add custom fields to the Opportunity Details page. Things like lockbox cod, lockbox location, bed/bath/acres/etc., MLS ID, etc.

    5 votes

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  10. On the Command app in opportunities, please add the option for you to complete an opportunity on your phone. Where you can sync with e-sign provider and go to Lone Wolf Transact or Dotloop, and submit documents in to the market center. Additionally, it would be great to fill out the “offers and commission” tab as well in the app.

    2 votes

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  11. The banner video on my site is so dark it can hardly be seen. How do I remove this darkness

    4 votes

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    under review  ·  1 comment  ·  Websites  ·  Admin →
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  12. When entering an offer in Opportunities, I would love to see the option of entering the number of days of the action and the system would automatically add the end date.

    Example:

    Contract Date / Length of Escrow / Close Date is entered automatically based on length of escrow

    Financing Contingency / Time to Remove Contingency / Due Date is entered automatically based on time to remove Contingency

    And so on and so on.

    2 votes

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  13. It would be great to have a tracker for each contact that counts number of touches for that contact each year. If we're running a 36-touch plan, it would be nice to easily see how far we've gotten with each contact and be able to see how the number of touches impacts the transactions

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  14. TEAM websites: When setting up the "Team" page showing all the agents on our team, I would like to have design control over the page instead of only the ability to have agents on the page or not on the page or reorder how they appear on the page. Our agents on our team are located in different locations. I would like the ability to pull in a group of agents or an agent on the page or a page where I want them to show up in the design of the page. If have have an agent in region…

    1 vote

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  15. I've been informed that customer inquiries are not communicated via email and only show up in the command app or on the dashboard. It is crucial that these types of messages get the highest notification alert -- email and text would be appropriate.

    1 vote

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  16. Have the ability to archive old Lone Wolf transactions that were used as training purposes, or for agents to clean up their Lone Wolf dashboard.

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  17. I would like the ability to track conversions by adding a Google tag (Google Ads / Google Tag Manager) directly to buttons and form submission events.
    For example, I want to track a Google Ads conversion whenever a lead submits the Home Valuation form. Ideally, this would be accomplished by allowing users to access a button’s settings and add a tracking tag that fires only when the specific action occurs (such as clicking Submit or successfully submitting the form).
    This feature would apply to:

    Custom buttons created within the platform
    Buttons and submit actions associated with prebuilt forms, including the…

    3 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  18. Allow guest users to access the Reports and Referrals applets in Command.

    2 votes

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  19. This is similar to a couple other SmartPlan ideas. I just wanted to make the distinction between how they work now and what we need. Currently, they focus operations timing on the people and when they're added, not to the plan iteself, regardless of when the people are added. Even the DTD2 plans that are in the library don't really work because when you add new people to the plan the plan starts from the beginning. It doesn't add the person into the plan where the group is. We need plans that are based on dates and when we add…

    6 votes

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  20. Download all of the checklists from my account into a csv or other file for my opportunities by stages

    3 votes

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