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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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915 results found

  1. Hello! We are a growing team and we have run into the issue of our DOO not being able to see all of the Team's opportunities; only the rainmaker can. The only way for them to see the opportunities is if they are assigned to him which seems a bit of a hassle. We don't want to add him as another Rainmaker in Command Teams as that would mess up our reporting.

    So, can we have a function where the team DOO or admin has the ability to see all of the team's opportunities? Or, throw this permission into the…

    34 votes

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  2. In the new All Opportunities tab, we lost the ability to filter Opps for agents that left the team. It would be essential to have a filter that would display those Opportunities as well as the assigned agents who left the team.

    9 votes

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  3. It'd be beneficial if we could share/use opportunity templates (Stages and Checklist) from other agents that would like to share what they use, just like in the smartplans section.

    26 votes

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    under review  ·  4 comments  ·  Tasks  ·  Admin →
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  4. 2 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  5. Under the Organization Site in the Agent or Rainmaker section on Team Sites, I would love to see where you can add either multiple IDs or leave it blank. Agents that are husband/wife teams or 2 solo agents but combined as a team want to have a Team Website but for the Rainmaker contact information have it set to where it shows both agents name instead of just one or the other and there is currently no option to do that.

    I suggest having the capability to leaving the Agent or Rainmaker IDs blank and being able to add your…

    30 votes

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    working on it  ·  9 comments  ·  Websites  ·  Admin →
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  6. 2 votes

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  7. The ability to upload to command email designs a downloaded newsletter design from canva as a html.

    15 votes

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    in the backlog  ·  0 comments  ·  Designs  ·  Admin →
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  8. In Twilio, have one of the merge tags be the address of the contact in order follow up better with seller leads.

    12 votes

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  9. Currently, there is no official API access or endpoint for retrieving contacts in KW Command, making it difficult to integrate with third-party automation tools like Zapier. Users must rely on workarounds using Google Sheets and Webhooks, which are inefficient and prone to errors.

    Adding an official API endpoint for retrieving contacts would allow users to:

    Search for existing contacts before creating duplicates.
    Automate lead management workflows using Zapier and other integrations.
    Improve data accuracy and reduce manual data entry.
    This feature would enhance KW Command’s integration capabilities, aligning with users’ needs for more flexible and efficient CRM management.

    4 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  10. Tasks needs a calendar view, the list view isn't very visual on what my schedule really looks like.

    4 votes

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    under review  ·  2 comments  ·  Tasks  ·  Admin →
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  11. I would appreciate it if you could restore my compliance page.

    I'm having difficulty working effectively since I'm unable to copy and paste from this page. Please undo the changes so that the text can be highlighted.

    2 votes

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  12. I would like to make 2 feature request with you.
    1. The ability to edit the Meta Title and Meta Description for SEO Optimization
    2. The ability to add additional tracking codes.

    4 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  13. It would be so nice to be able to download a csv of:

    • Those who have unsubscribed
    • Those emails that can't be delivered

    The format in the Reports (Email) section is not terribly helpful/useful.

    7 votes

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    1 comment  ·  Reports  ·  Admin →
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  14. When doing a video in an email is there a way to track how many people open and how long they watch?

    2 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  15. Integrated Dialing System for KW Command

    I want to suggest the development of an integrated dialing system within KW Command, designed to streamline call workflows, enhance lead follow-up, and improve overall agent productivity. Here’s how it could function:

    Key Features:
    Integrated Dialer with List Management
    - Dial contacts directly within Command using a built-in system.
    - Create and call through lists based on tags, lead sources, or advanced filters (e.g., “Past Clients,” “Sphere of Influence,” or “Haven’t Been Called in 30 Days”).

    Post-Call Organization & Activity Logging
    - After each call attempt, prompt the user to log notes and select…

    2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  16. In CommandMC, inputting Interaction: Call - there's options to indicate: no answer, answered, etc... yet in associates Command: those features are not there.

    2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  17. 2 votes

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  18. Previously when you imported contacts and there were records that failed, the error file contained ONLY those that failed.

    Now, the error log is the entire import file with numerous columns at the end showing why they failed.

    This is messy when you are imported thousands of records and because error validation is on numerous columns, basics sorts are not able to quickly show the associate what failed.

    Please go back to showing only the records that failed on the error file export.

    :)

    10 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  19. It's fantastic that we can manage a number of signatures in the email module within contacts! But we need to be able to select a default one that automatically inserts into our emails. For every email we send right now, we have an extra two clicks to click on the add signature button, then click on the signature.

    8 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  20. 2 votes

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