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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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853 results found

  1. The ability to upload to command email designs a downloaded newsletter design from canva as a html.

    13 votes

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    in the backlog  ·  0 comments  ·  Designs  ·  Admin →
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  2. 2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  3. The monthly nurture email has odd-looking code at the beginning of the subject line.

    "DBA Logo" height="50" style=max: 150px"/>"

    With all the phishing scams out there this code does not present well for our agents.

    Example here - https://komododecks.com/recordings/JICfk75rFXF5v49OqboB

    6 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  4. When I generate a landing page for a FREE Playbook. I then have to manually enter to send to them. It would be easier if I could put the tag in Command for the specific landing page. When the landing page is used it would trigger the smartplan.

    26 votes

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    under review  ·  7 comments  ·  Websites  ·  Admin →
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  5. Having the ability to switch between document providers on the fly would really help make my workflow efficient in the event I have documents done in DotLoop but the designation for the opportunity was DocuSign. Having to archive the old opportunity, create the opportunity again takes too long.

    2 votes

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  6. 3 votes

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  7. I have tried to import my Database from a 3rd party CRM via a CSV file. I have many contacts already in Command from doing Opportunities over the last several years. However I have used my other CRM religiously for many years and wanting to get everything into Command. We now have an option to merge duplicates within Command but not as we import them in. It does not import the duplicate contacts. Which has halted my attempt to import and use Command to its fullest potential. I don't have time to import each person individually as I have hundreds…

    26 votes

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    under review  ·  6 comments  ·  Contacts  ·  Admin →
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  8. Currently, tags are sorted in order of date added to the contact. With system tags always appearing at the end of the list of tags. Would prefer that tags sort alpha/numerically on the contact card view and contact list columns view.

    2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  9. The current layout of Command limits printing to the visible area of the page that so users can only print to what is currently on screen below the page header and to the right of the sidebar, which cuts off most important listing information.

    A print-friendly version of simply the Listing Details without the Command navigation elements would be helpful particularly for internal KWLS listings. These are not on the MLS, but some Agents may need to access the equivalent of a "MLS Sheet" about the property.

    2 votes

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  10. It would be incredibly useful to have a feature that allows users to bulk assign SmartPlans to opportunities based on their opportunity stage. This would streamline follow-ups, automate client communication, and ensure consistent outreach without the need for manual entry. Bulk Editing Capabilities: Allow users to select multiple opportunities at once and apply or modify SmartPlans.

    3 votes

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  11. At the moment, team members regardless of permission level can make edits to team stages and checklists. This access should be limited to certain permission levels.

    2 votes

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  12. Currently we are able to create a custom field in command based on a category created by the user. However this option can only be viewed under the individual contact card. From the contact dashboard there should be a way to filter through custom fields using the advanced or basic filters and the column should be Clickable so these same contacts can be sorted based on but not limited to ascending, descending, newest, oldest etc. Finally the ability to bulk tags these contacts based on custom fields should be available too.

    10 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  13. Per the product team, currently, there isn't an option to select specific dates when it comes to showing activity reports results.

    "this week" means 8 days ago. If today is May 6, 2025, then 8 days ago would be April 28, 2025.

    "last week" mean 14 days ago. Using the same reference date of May 6, 2025, that would place "last week" on April 22, 2025.

    Users would like to select a specific date range.

    2 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  14. Would love to be able to create a smartplan that will fire the next step once the previous step has been marked as completed. For example, smartplan forms task to call contact. Once that call has been made and that task marked as completed, the next smartplan task fires immediately to send an email but this email is not sent until the call task has been checked completed.

    5 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  15. When working in the KW Command Design editor, I’ve noticed that when I set my design text color to white (or any light color), the text in the editor itself also turns white—making it almost impossible to see or edit. It would be really helpful if the editor could default the text color to black or provide a way to make it more readable while editing, regardless of the final design color. This would make it a lot easier to make changes and avoid mistakes when working on marketing pieces. It's a small change that would go a long way…

    2 votes

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  16. This Idea would be for both Recruits and Associates. Command has access to the Productive app and it is extremely helpful. Many of our offices use the Command side to run our associates because it has more useful applications such as productive. From a risk, compliance, and productivity standpoint, having PRODUCTIVE in Command MC would be highly beneficial. It can record our calls and have a AI summary of the call uploaded into our contact card with the calander appointments and the tasks that need completed as well as soon to be released email follow up. This is a no…

    7 votes

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    under review  ·  0 comments  ·  Marketplace  ·  Admin →
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  17. When I schedule an event from command in google calendar it would be very helpful if that event would show in timeline or tasks rather than having to create a second record to show the meeting.

    24 votes

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    under review  ·  3 comments  ·  Contacts  ·  Admin →
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  18. Is there a way to keep the task list from scrolling all the way to the top after making a date / assigned agent change?

    2 votes

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    under review  ·  1 comment  ·  Tasks  ·  Admin →
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  19. 3 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  20. 2 votes

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    under review  ·  0 comments  ·  Marketplace  ·  Admin →
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