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Command


Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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880 results found

  1. Monthly nurture neighborhood needs to be updated. This is a key way to stay in touch with our past clients and future clients need to be able to input new subdivisions. .........Per KW Our developers are aware this data is now becoming outdated and they are investigating ways to accurate acquire neighborhood information from other data providers.

    2 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  2. When I want to enter a tag I have to start at the beginning of my tag list and scroll through all tags and at the end of each page I then have to start at beginning and then get to the next set and so on for each page. When I type a tag should it not just go to that tag? Or like type in R and go to the R's to start searching?

    2 votes

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  3. Allow the ability to add more than one relationship connection. For example an entire family buying together.

    3 votes

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  4. When running a new Paid Ad Program, we can create a custom tag for the leads. However, we are unable to choose the color for this custom tag. It will reduce steps and friction if we could choose the custom tag color like we can elsewhere in Command. Going back to settings then navigating to the Edit Tags section is a lot of extra clicks.

    10 votes

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    under review  ·  1 comment  ·  Campaigns  ·  Admin →
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  5. Tasks needs a calendar view, the list view isn't very visual on what my schedule really looks like.

    3 votes

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    under review  ·  1 comment  ·  Tasks  ·  Admin →
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  6. 2 votes

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  7. 2 votes

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  8. Update the home evaluation tool to capture and notify agents of the address entered, even if the consumer doesn’t complete the full form. This ensures agents can see potential leads who showed interest but didn’t submit their contact info, allowing for follow-up strategies like targeted ads or direct outreach.

    3 votes

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  9. Shortly after the security breach it seems recaptcha v2 was deployed. I believe v3 would be a much more user friendly and more secure method to confirm a user is not a bot.

    Also, I just received probably the most jenky MFA I've ever seen in which the system challenged me for a code it had emails to my recovery email. In this day and age of authenticator apps and tokens I would much prefer something that was actually secure rather than relying on SMTP and the delay of emails. The other suggestion was to text the code, which I…

    1 vote

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    under review  ·  2 comments  ·  Websites  ·  Admin →
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  10. example: select contact A and B who are linked as spouses with same address and export them. on the export sheet you get the contacts selected and any other contacts that are linked as relationship to contact A or B who have an address. So the user is trying to just get labels for their couples, but then any sons, fathers, cousins, etc of those contacts are exported as well if they have an address. it is exported as a separate label, but it is confusing to agents as they didnt want those people exported. it would make more sense…

    15 votes

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    in the backlog  ·  2 comments  ·  Contacts  ·  Admin →
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  11. 2 votes

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  12. Expand the options for Relationships. Some key relationships are missing in the drop down. It would be beneficial for Command users to be able to note Relationships such as : FRIEND, ROOMMATE, CO-WORKER.

    3 votes

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  13. 3 votes

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  14. I LOVE Command and it doesn't autosave or allow editing for ALL activities. It only allows editing on notes. Also I will be typing and sometimes Command will reload or delete the note. If it were to autosave and allow us to get back and edit in ALL activities that'd be amazing and we'd never lose notes. Would you be opposed to making this idea a reality?

    13 votes

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    under review  ·  8 comments  ·  Contacts  ·  Admin →
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  15. 2 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  16. For the new Multi-Factor Authentication, instead of email, it would be great to have the option to get a code sent to your phone instead of your recovery email.

    6 votes

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  17. For my email campaigns, I would like to see what individual contacts in my specifically click on in my email. For example, did they click on a specific article/image, or a specific button?

    That way it allows me to better interact with the contact, and could potentially allow for agents to create a trigger for a SMARTPlan creating a follow up if a lead clicks a specific link.

    4 votes

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  18. Currently when attempting to create a custom or landing page the items below are features that aren't offered or available.

    • Linkable Photos.
    • Customizable sizing and placement for video/photos.
    • Text with customizable sizing.
    • Customizable Fonts.
    15 votes

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    under review  ·  3 comments  ·  Websites  ·  Admin →
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  19. I had a few suggestions based on both my experience and feedback from clients:

    Map Placement: Would it be possible to move the area map and the “similar properties” section higher up in the listing description? Right now, they're placed all the way at the bottom, which can be a bit confusing—especially with the other map showing the specific neighborhood.

    Map Consolidation: If there's a way to combine both maps into a single, more streamlined view, that would be incredibly helpful and improve the user experience.

    New Tab for Listings: One other suggestion—when a user clicks on a new property,…

    2 votes

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  20. When doing a saved search for a client, there isn't an easy way to suggest properties through KW Command.

    Is there a way we can click into the specific saved search we have set up for a contract, and recommend properties to that client?

    Being able to see the properties that align with that specific search within Command would be incredibly helpful, because the only way we can do that is through our local MLS.

    1 vote

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    under review  ·  1 comment  ·  Listings  ·  Admin →
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