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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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  1. 2 votes

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  2. I would like the option to add a description in the about section on the contact card. So this acts as a fixed note.

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  3. Idea for Development: Help Icon Standardization

    Implement a “question mark in a circle” icon next to all form fields, especially those marked as required (*), to provide users with clear, accessible tooltips. This icon is widely recognized as a symbol for help or additional information.

    For example, on the Create Opportunity form, the Opportunity Type field could use a help icon that explains the dropdown options. Adding consistent help icons across all forms will improve usability, reduce user confusion, and enhance the overall user experience.

    1 vote

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  4. Agents should have the option to 'Export' a list of their Opportunities into a .csv file. The file would include all dates, property address, client names & other details in separate columns.

    9 votes

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  5. when recording a Call on the contact timeline it defaults to We Talked when you actually may have left a message (CLM) or no answer of the phone (CNA)

    4 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  6. 4 votes

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  7. Have the task list go directly to the next unchecked task. TCs are opening the task list within opportunities and having to scroll all the way down to where their next task it. Either compress the accordion view on all sections are autoscroll to the first undone task.

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  8. It would be wonderful to have the ability/capability to add attachments to notes and tasks in command. Sometimes a photo is a valuable part of your notes or tasks.

    1 vote

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  9. It would be great if our agents could incorporate .gif files into their email designs easily via the image. We have agents in our market that like the animation gif that their brokerage offers.

    The added movement makes the piece seem more engaging rather than static, especially for video previews.

    9 votes

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    under review  ·  3 comments  ·  Designs  ·  Admin →
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  10. 3 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  11. Add option of "Complete and set new task" with the "complete task" option. If you have a smart plan just click complete but if you want to set a custom task it would be GREAT if there was a button next to "complete task" that said "Complete and create new"- so much easier than going back in and creating new tasks each time.

    1 vote

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  12. When you customize columns in Contacts, it would be great to add the Neighborhood option to be able to see that on a larger scale. You can create a SmartView showing who has a neighborhood, but you have to click into each name to see which neighborhood they have.

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  13. Essentially duplicate the existing direct mail campaign process, but partner with a third party company (like scribe) that would print and mail out handwritten letter using their 3d printing technology. So I could upload into Command a copy of a handwritten letter and select who I want it to be sent to, both in and outside of my database, just like how real mailers is currently set up. Then scribe would simply print the message on the selected cards, and mail them to who we have selected. This would be an incredible tool for all database touches and farming.

    5 votes

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    under review  ·  1 comment  ·  Campaigns  ·  Admin →
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  14. Have a field for: Referral? "yes" or "no"

    If yes, another field opens up to have the Referring agent's contact information entered so it links to the client, and another field for either $ or %. If there's no referral fee involved, someone can just put 0 (zero). Once an opportunity is created, that information would populate, and the agent could click a toggle to push it to the DA.

    This would help keep track of referrals easier so they wouldn't have a chance to get overlooked and missed. This would also be a great way to track where referrals…

    11 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  15. clients and leads need to be able to set up searches and neighborhood updates specifically for the communities within the current La Quinta Beat 45 area. For example my farm is PGA West but I cannot set a search for my farm/neighborhood because it pulls in all of the other communities within this La Quinta Beat 45 area--- which I have never heard it called anywhere but on this KW site. People search for speciic country clubs here, not as much general areas or cities.

    2 votes

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  16. If we could connect our MLS listings to the command opportunity hub it would save the listing agent time and give the office a better understanding of what the agent has listed

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  17. Allow agents to archive or delete legacy tags

    13 votes

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    under review  ·  3 comments  ·  Contacts  ·  Admin →
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  18. I would love to see a ticker counting outbound activity daily. How many call and text I send to maximize my day/week/month with a bar graph in reports. How long was I on that call, answered or LVM?

    3 votes

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    under review  ·  0 comments  ·  Homescreen  ·  Admin →
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  19. Auto-generate with AI. Create workflows in the pipeline that auto generate everything from listing presentation, CMA & marketing strategy in each stage of a client's lifeline. In scheduling would be able to click a button to generate a listing presentation (editable), once scheduled it would send an appointment reminder to the client morning of appointment, along with all necessary listing presentation docs like CMA, listing presentation accessories pulled from the details and contact page. Would be really cool if in the app we could just ask KWIQ prompts to generate these and email them directly to us or client.

    3 votes

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  20. Would love in the marketing tab to pull all designs and templates created. Listing presentations autofilling from details page but also editable in templates. This would speed up listing presentation prep and in general all design prep for all designs going forward.

    3 votes

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