783 results found
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Create a tagging library (similar to SMARTPlan Libary)
We have a lot of great systems we recommend for agents, and how to tag their database.
Could we expand the pre-generated system tags in Command to include things like DTD2, or status tags?
This way, when new agents join, they can automatically tag their database with the appropriate tags.
1 vote -
2 votes
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Home Anniversary
Create a smart plan that will automatically send out on every client's home anniversary.
5 votes -
Tags
When we enter contacts into Command that need to be linked, it would be awesome that when after you enter the first contact, and then when you start on the second and you "Add a relationship" ....if the Collaborator and Tags automatically populated to the second contact...that would be amazing!
4 votes -
Twilio & SmartPlans management
When sending messages via Twilio, the agent would like to insert a letter or template, but this feature appears unavailable. Also, within the SmartPlans timeline, there is no option to delete outdated newsletters.
2 votes -
Contacts – Missing Metadata
On the right-hand side of the contact profile, the "Last Time Contacted" field appears empty. Scrolling to the bottom of the page, there is no information about how or when the lead was added—no creation or interaction dates are shown.
2 votes -
Campaigns – Leads Behavior
When the agent clicks on a lead's name in the Campaigns section, nothing happens. The expectation is that clicking the name would redirect the agent to the corresponding contact profile in the Contacts section, but this is not occurring. As a result, the agent must manually enter the lead information into the system, which is causing frustration.
2 votes -
open house
Add Specific Property Address or Open House Tag, then Trigger 8x8 for Open House Sign ins
1 vote -
Second email saved searc
Be able to send saved searches to multiple email addresses for the same contact.
2 votes -
Editing a Contact
It is currently a little cumbersome to have go into the edit penicil to make changes to a contact. For instance a quick tag to add, or a client has a number listed from an import, but I have to go into the edit menu to move that number to their main number. It would be nice if we could just click and edit right from the contact and not have to open the edit screen.
2 votes -
Lead Sources ring chart need to show all lead sources
The Lead Sources ring chart needs to reflect ALL leads for the time period so it matches a Contact find OR the Sources report needs to note that it's only reflecting the TOP 10 sources. It is not clear from just looking at the report right now.
3 votes -
Simplifying and Clarifying the Commission Request Workflow in Command
Hi KW Labs Team,
I’d like to offer feedback on the current Commission Request process in Command and suggest an updated, agent-friendly design based on common challenges we see at our market center. I understand that I may not know all the ins and outs of the backend process, but this is a time-consuming problem for both the agent and the staff.
Step-by-Step Input Form (Agent-Facing)
Remove “Create an Offer” requirement. Instead, begin with a Commission Request Wizard that asks only the relevant and required questions.
Step 1: Transaction BasicsSale Price
Closing Date
Is this new construction? (If yes,…1 vote -
Crear la opción de hacer carpetas en el mód
Crear la opción de hacer carpetas en el módulo de diseños, en le módulo de plantillas para correo electrónicos donde se crean las plantillas para las campañas. por ejemplo: poder crear una carpeta para 8x8 compradores, 8x8 vendedores y así sucesivamente y no tenerlas todas revueltas y en desorden.
Gracias!!2 votes -
Enable Read Receipts feature to our KW Email accounts
Enable the GMail feature of Read Receipts to our KW Email accounts.
2 votes -
Twilio for CommandMC
It would be very beneficial on many accounts to have Twillio integration available in CommandMC. There are many factors like recruiting or KSCORE, where sending out texts would be invaluable and save time in the day.
11 votes -
Add Business Centers To The Referral Map
Add the ability to locate KW Agents on the referral map based on their business center location.
2 votes -
Paid ad leads crm
Be able to route leads from paid ads to another CRM
2 votes -
Bulk Tag All Contacts (Not Just Contacts on Current Page)
Please enable the mass edit to apply to all selected contacts rather than the current limitation of only those on the same page.
I'm enhancing my contacts with tags. I have found that the system only allows me to mass edit contacts that exist on the same page in Command even though I have checked multiple contact profiles (that are presented on other pages of contacts).
IE I want to add 'family friend' to contacts that appear on pages 1, 5, 22, and 27, but the system only applies the family friend tag to the two contacts appearing on page…
14 votes -
Not have to edit the actual email template if adjusting for specific contacts
We should be able to have email templates where we don't have to edit the whole template for each individual
1 vote -
Ability to attach a VCF contact card to twilio message in Command
Having the ability to attach my VCF contact card to twilio messages would save time and help to cement the relationship with leads or new clients.
1 vote
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