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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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790 results found

  1. 2 votes

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    under review  ·  0 comments  ·  Referrals  ·  Admin →
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  2. The text color on the pages is light grey on white and is difficult to read. Should be able to change the color of the texts on pages.

    7 votes

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    under review  ·  2 comments  ·  Websites  ·  Admin →
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  3. Being able to connect to mobile number not facetime audio. Also changing to the next contact through the arrow keys on desktop would be fantastic.

    1 vote

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  4. A good opportunity for improvement would be for the original price to be registered only after the property is sent for approval by the MCA, because sometimes while the property is still in draft form, the price can be adjusted before being sent for approval, but just by making these small adjustments, the property starts to be advertised with a price variation.

    1 vote

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  5. It would be great if we could create tasks that are linked to one another for when we are working on large projects.

    1 vote

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    1 comment  ·  Tasks  ·  Admin →
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  6. Add spouse name to top of contact record so both names are easily visible.

    4 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  7. 2 votes

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  8. 2 votes

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  9. Increase the column width of the Smart Plan Name and decrease the width of the other columns. more characters or space is needed to see the full name of the smarptlans. The other columns like date need less space.

    4 votes

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    in the backlog  ·  1 comment  ·  SmartPlans  ·  Admin →
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  10. 2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  11. So we are able to create tasks linked to an opportunity and make it repeating, however we are unable to make a repeating checklist task through the Opportunity Stages & Checklists customization. It would be helpful in particular for the Cultivate phase to have a repeating follow up call task that automatically is created to keep in touch with potential future listings/buyers, rather than having to create a task for every new opportunity in the Cultivate phase.

    1 vote

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  12. Is input being accepted about the functionality of adding offers in the new system? Having to choose one in our market center from KWmls makes a ton of extra work for us. We have agents all over the state.
    AND I can't even help them by adding an exclusive listing because my only option is to have myself as the listing agent.
    We used to just be able to put in an address and that was SO MUCH better!!!

    2 votes

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  13. When an agent is using the activity tracker they log their set and held appointments but the Reports activity lumps this into one number as the sum. I would like to see each metric reported in the Reports>> activity for day, week, and month

    3 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  14. Allow social post to be embedded in smart plans and have smart plan have the ability to be scheduled

    2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  15. On the back end, when an agent designation changes, they shouldn't need to re-upload all their opportunities in order to be in compliance. There needs to be a way to port them over in their entirety.

    10 votes

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  16. preferred contact method should be where the phone and email are entered so can immediately see what client prefers; having to scroll down is tedious--you're just not going to do it for every person you meet; plus they may get annoyed if you contact them the non-preferred way and that strains the relationship (weren't you even listening when i told you not to * but instead to *) Anyway, would like to see it in the main 'box' for the contact

    18 votes

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    in the backlog  ·  0 comments  ·  Contacts  ·  Admin →
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  17. Agents currently have to download images from listings uploaded to the platform one by one or wait for the agent that owns the listing to send them. This can take a long time if there are lots of images or if the owner is on a break, vacation, etc. Our solution? Adding a button that downloads all of the images at once.

    2 votes

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  18. Smart views revert to narrow columns so I have to manually widen each column to see the complete data. For instance I have a smart view with birthdays and addresses for mailing birthday cards, but when I open the smart view the birthday AND address are cut off. When you save the smart view it should save the column width. Also the column sort is not retained either. It should be. There are a lot of potential case uses for this.

    1 vote

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  19. I am working with a team to help set up a more functioning COMMAND system. There are remnants of 3 old classification "ideas", most aren't being used. Upon inquiring to support, I found the exports and/or reports I need are not available. As functions have been released, it is necessary to clean up old workarounds to incorporate the new features. Doing some clean-up is needed and there is no way to easily query what is in the system. Any user created fields and assignments to clients should be easily accessible for reivew.

    (My KW support case 1103396). Reports I could…

    1 vote

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  20. I received a referral check for a deal I referred out. Command still wants me to complete the offer section with the same info as if I listed/sold the property myself to be able to get to the commission tab. Since I did not work with the clients I did not have the details of the financing or the other party. Also, since I referred the client to another KW agent I had to create a new listing in the KWLS because the one that was already in there was linked to the opportunity of the agent that lead the…

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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