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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
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  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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869 results found

  1. Agents with individual teammates that want to share their contacts on import to Command.

    2 votes

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    0 comments  ·  Contacts  ·  Admin →
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  2. These leads are requesting to be contacted through Whatsapp. Emails are generic emails. Sometimes they start trying to scam, but agents I spoke to were smart and recoginized this.

    2 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  3. My Quarterly Call Smart Plan to be editable regarding which days it schedules the calls for. If you don't want calls on weekends or if you take specific days off during the week so you do not get a pile up in your missed calls and focused on your call days.

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  4. Before this sometimes worked, now it doesn't even work. If I have to select a group of contacts, it is easier with Shift Click, it is something basic that any CRM should have.

    2 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  5. Go to tasks and select all for the day. Have an export option to transport those names and numbers into Mojo Dialer rather than hand dial each prospect!!!

    3 votes

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  6. In the New smartplans the typing window on the right side makes it way to small and hard to work with. Can this be moved back to the middle or at least able to expanded to take up more of the screen. This would be better that 75% of the screen being blank space.

    2 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  7. Add the option of a Smart Due Date for Opportunity movement through the pipeline. When I move an opportunity from Watch to Nurture (for example), I want to be able to set up my checklist so the tasks fire of X days after the opportunity enters the stage.

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  8. When looking at the results of an email campaign, they are listed in no particular order and there is no way to sort or search the results. If an agent needs to search to see if a Contact either received or opened an email, one must scroll through the entire list and manually search. Not time efficient and there is no reason it should be so time intensive to search for results for a contact. Timeline does not include the email nor any indication if opened. This should be basic functionality, not a feature request.

    5 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  9. Need the ability to run an ad to find buyer leads for a private listing while we are prepping the listing to go live in the Public MLS system.

    5 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  10. if i go to add a contact who has already been archived i would like to push a button and have them un-archived currently you have to log out and go into archived contacts and find the contact and restore them. too much time

    4 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  11. This would be useful as it would allow the RM to oversee all deals going through their team to ensure the opportunities have the necessary team documentation correct, as well as allow the RM to ensure the offer and commission submission is correct (i.e. splits, etc...) prior to submitting it to the MC for review.

    This would ideally be something the RM would have control of and be a "final check" before submitting the docs and offers to the MC for their approval by the agents on that team.

    In my opinion, the best way to do this would be…

    5 votes

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  12. Two things: Can we have a "view" button so we can see what our smart plan emails are going to look like? And can we select spacing? I can't single space my signature block and it looks amateurish double spaced.

    4 votes

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    under review  ·  1 comment  ·  SmartPlans  ·  Admin →
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  13. currently, the monthly neighborhood snapshot Smart Plan (a KW developed Smart Plan) provides both a header and footer, but the format is not professionally presented and is not adjustable.

    5 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  14. It would be useful to have ALL Tasks appear in the same place - on your primary command dashboard, not have to go digging for them in CommandMC

    4 votes

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    under review  ·  1 comment  ·  Homescreen  ·  Admin →
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  15. would be nice if the activity with clients thru social media direct messaging was connected like gmail so it would show up as an activity on the client contact.

    3 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  16. When we send the link for neighbourhood update it will be super beneficial if you can add individual agent branding in the page the prospect click on

    4 votes

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    under review  ·  1 comment  ·  SmartPlans  ·  Admin →
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  17. instead of just having Call, Text, or Other, please add an Email Task Type.

    4 votes

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    under review  ·  1 comment  ·  Tasks  ·  Admin →
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  18. We used to able to grab a contact and drag them to another tab. This made it easy to work from a main contact dashboard and with the individual contact. Now it requires going back and forth and beginning at the beginning of the list. Please let us drag again.

    3 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  19. As a MCTT, I've noticed with a lot of agents that it can get very confusing on where they need to put in information to go on their Consumer sites. I have a lot of people that update their bio and headshots in the My Profile section and then wonder why it's not updating anywhere because it's hard to find the Marketing Profile and no where really explains the difference between the two. It would also be great to add a button on the Consumer tab that takes you to your Marketing Profile so it's also easier to find as…

    9 votes

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    under review  ·  4 comments  ·  Settings  ·  Admin →
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  20. 3 votes

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