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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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Command

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918 results found

  1. When contacts unsubscribe, it would be great if the system auto-tagged them as unsubscribed-text or unsubscribed-email so they can be filtered and considered for archive or if we want to keep them as a contact. This would allow us to remove contacts who don't want to be contacted more easily.

    11 votes

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    under review  ·  5 comments  ·  Contacts  ·  Admin →
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  2. Hello, have you considered making lead forms under landing pages editable?

    "Let's Talk" - let us choose the call to action - not all like to talk. They may just want to request information from us. Still allows us to capture their info and nurture the lead with a campaign.

    "Phone Number" - not everyone wants to give their phone number in exchange for information. Email should suffice, but leave it up to the agent to decide for their campaign.

    With flexibility, an agent can better use the landing page (lead magnet) for not only sales prospecting, but for profit…

    2 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  3. It would help if the smartplans generated a email to agents once the emails are released. Similarly, for the text messages, either a text confirmation to us, or an email as well with a copy of the content that was sent. I am new at this but I feel like unless I copy myself or until I hear back from someone, it all goes into a dark hole.

    2 votes

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  4. It is really hard to keep track of texts that fail without checking each contact on your database. If we had this option, we could look into using alternatives for those contacts. There are also issues where there is no error messages on why it did not push through.

    19 votes

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  5. Since I can't always be at the computer or online, I like to keep a hard copy of tasks with me at all times. When I review it in the morning (on my commute) it helps me prepare for my day!

    8 votes

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    under review  ·  2 comments  ·  Tasks  ·  Admin →
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  6. While in my Tasks page, I would like to see the Tags as an option to add in the columns. This way I have a better idea of, and can see at a glance, who the contact is, or if there are many tasks for the same group of people.

    5 votes

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    under review  ·  1 comment  ·  Tasks  ·  Admin →
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  7. It would be great if Rainmakers can route incoming referrals to other agents on the team. Especially for married teams!

    2 votes

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    under review  ·  1 comment  ·  Referrals  ·  Admin →
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  8. It would be very helpful to improve our overall Contact Health Score if we could focus on those that are in the red (0-49%). I have been unable to figure out how to sort or filter or in any way get the list of only the red contacts in order to focus on improving the data for these.

    4 votes

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    under review  ·  3 comments  ·  Contacts  ·  Admin →
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  9. We should be able to import our reviews from other central websites such as Google, Zillow or Facebook. Other real estate companies (such as Compass) can do this seamlessly (automatically).

    11 votes

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    under review  ·  2 comments  ·  Websites  ·  Admin →
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  10. Many people do not check their emails, and being able to set up an auto monthly text for the Neighborhood Nurture smart plan would be huge.

    8 votes

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    under review  ·  4 comments  ·  SmartPlans  ·  Admin →
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  11. On occasion I enter a note and forget to include some additional details or a client returns my call immediately. Or I enter a tast on a wrong client. I then need to add another tast/action into command which adds a second entry for the day. If there was a way to edit the interaction whether it be a call, meeting, email or text task. That would be great.

    3 votes

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  12. There needs to be a way to walk through tasks, such as past-due phone calls, without having to re-select the tasks icon and re-entering the filters. Currently when in a contact all you can do is return to the contact. The back arrow returns to tasks but the filters are missing.

    4 votes

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  13. I would love for a button to be added to the listings portion of this. After searching for a listing, would love to be able to share the listing to social media or email through command with the click of a button.

    Would also be amazing if it would lead capture as well!

    All the info is there as in MLS.

    6 votes

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    in the backlog  ·  3 comments  ·  Listings  ·  Admin →
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  14. Agents are busy and often miss important announcements that we email out . I'm borrowing this idea from our local MLS (HAR). Whenever there is an important announcement to be made HAR puts a pop-up announcement on the home screen. Whenever an agent logs into HAR. They have to click that the "read" the announcement or click "read later."

    8 votes

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    under review  ·  1 comment  ·  Homescreen  ·  Admin →
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  15. It would be great when you add a spouse to a contact for their home address to copy over to the spouse and the tags as it is double the work currently the way it is set up. Thank you!

    15 votes

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    under review  ·  11 comments  ·  Contacts  ·  Admin →
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  16. When prospect does not answer, I usually send a text instead of a voicemail. I bet a lot of other agents do as well.

    2 votes

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  17. Please add something in KW command where we can run paid campaigns on YouTube. I think the following options would maximize the benefit.

    1. Give the agents options to upload a list of prospective clients they would like to advertise to, or have an option for command to use the YouTube algorithm to target prospective clients.
    2. Provide options for the agents where viewers to skip the ad after a certain amount of time or watch the entire ad.
    3. Give agents the option to have the ad run prior to the video the consumer wants to watch, or if the ad will…
    5 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  18. When you have several contacts that come up for the same task, like "send an email" it would be great to select them all from the Task Bar and Bulk Send the Email.

    12 votes

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    under review  ·  5 comments  ·  Tasks  ·  Admin →
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  19. Add a market analysis feature in Command. I would love to present to my sellers a branded market analysis branded with KW.

    8 votes

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    under review  ·  2 comments  ·  Designs  ·  Admin →
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  20. The ability to attach photos and even videos to the twilio text messages you send through Smartplans instead of just through individual contact.

    22 votes

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    under review  ·  6 comments  ·  SmartPlans  ·  Admin →
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