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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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Command

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832 results found

  1. For checklists, I would like to set up "If-then" scenarios where if a box is checked then another checklist appears. In other words, make a checklist item a question and then based on the answer, have different checklists populate that apply to that answer. For example, Checklist Question: Inspection Results; Answers: a) Satisfactory, deal moving forward; b) Unsatisfactory, Repairs Needed; c) Dissatisfied, withdrawal from deal

    IF inspection is checked as "Dissatisfied", THEN another checklist for Mutual Releases/Withdrawal from Transaction is added. IF inspection is Unsatisfactory and requires repairs to move forward, another checklist item displays for adding an addendum, etc.…

    4 votes

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  2. Issue: many agents create multiple Opportunities for the same contact/transaction because they do not remember making one OR they do not know how to find the one they already made.

    Solution: allow for a modal to pop up when an agent begins to create an additional Opportunity for a contact using the linked contact as the trigger.

    Example: an agent creates an Opportunity for Mr. Buyer. Later the agent forgets that an Opportunity is already made for Mr. Buyer and begins to make a second one. Once "Mr. Buyer" is linked in the Create Opportunity screen a modal pops up…

    3 votes

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  3. Multiple birthdays with reminders, within a single contact. Husband & wife, several adults, numerous children. Each with their own birthdate, reminder & auto email greeting

    4 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  4. Inside of Command Opportunties, agents are able to create a new version of an under contract folder. Many agents use this for a backup offer, but are currently unable to set the new folder to default as open if they need to start using that other folder. This has led to agent's uploading docs to the wrong version or downloading the wrong documents. Either being able to select which version will default open, or even having it remember which folder was open last would be a helpful feature.

    3 votes

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  5. Would it be possible to have an email or notification sent to me when a SmartPlan ends in error? I am finding these errors are happening and I am not aware of it. Don't want anything slipping through the cracks. Thanks!

    2 votes

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  6. When client adds a neighborhood, it shows up in notes and sends a alert

    2 votes

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  7. I would like to have multiple email accounts.

    2 votes

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    under review  ·  0 comments  ·  Settings  ·  Admin →
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  8. Would love to be able to see all my custom tags on one page. I currently have 681 tags (many are automated) tags and viewing them 10 at a time is just not workable.

    I also use Follow Up Boss and it has the ability to see them all on one page. See attached screen shot.

    I do see some value in the current display so you can sort on the various columns.

    Maybe the solution is to have two views available.

    2 votes

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    under review  ·  0 comments  ·  Settings  ·  Admin →
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  9. We had a team transfer from another KW Market center and they brought their listings with them. They already made the opportunities and contacts at the other Market center but they are working from ours now. Could you please add a way to transfer opportunities between Market Centers? For all of the associate transfers within KW.

    2 votes

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  10. We would LOVE to have the ability to automate Social Media Marketing directly from the MLS/IDX. For instance, a new listing of one of our agents hits the market, it feeds into Command and triggers a social media flyer about that listing onto the agent's media platform, based on templates we have chosen

    2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  11. Integrate with YLOPO for marketing and continued processes that link with CRM.

    1 vote

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  12. Please allow formatted text in activity entries. Email chains are munged together and are nearly unreadable, text message entries are worse

    0 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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