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Command


Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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Command

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617 results found

  1. Per the product team, currently, there isn't an option to select specific dates when it comes to showing activity reports results.

    "this week" means 8 days ago. If today is May 6, 2025, then 8 days ago would be April 28, 2025.

    "last week" mean 14 days ago. Using the same reference date of May 6, 2025, that would place "last week" on April 22, 2025.

    Users would like to select a specific date range.

    38 votes

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    under review  ·  4 comments  ·  Reports  ·  Admin →
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  2. I would like to be able to have mailing labels addressed to both spouses/partners without having to create a 2nd contact. Having a "Mailing Salutation" field fix this.

    23 votes

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    under review  ·  3 comments  ·  Contacts  ·  Admin →
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  3. The neighborhood boundaries are outdated and need to be updated. I am currently looking for the Jasper Highlands neighborhood in Jasper, TN and it is not showing as a neighborhood in Command even though it is listed as a neighborhood on the Nextdoor app.

    128 votes

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    under review  ·  41 comments  ·  Contacts  ·  Admin →
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  4. 7 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  5. Use our actual KW email addresses instead of the "agent99999@mailer.kw.com" when we send out marketing emails. The person would more easily recognize who its from and this would help avoid having our emails go to the recipient's spam folder.

    241 votes

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  6. Have the ability to clear out contacts from this list that the user has previously attempted to import into their Command Contacts, but failed. Or be able to identify which contacts in this Not Yet Imported list have failed import before so users can ignore these and only import new contacts that have not been attempted before.

    5 votes

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    under review  ·  1 comment  ·  Command App  ·  Admin →
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  7. it'd be really helpful if when creating smart plans were were able to put actual days (i.e. send on 4/1) rather than number of days (i.e 21 days later)

    3 votes

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    under review  ·  1 comment  ·  SmartPlans  ·  Admin →
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  8. Agents would like to see a metric for their Average Commission Percentage in their Associate Income Summary report to help assess their business progress.

    3 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  9. Within a Lone Wolf Signing, there’s currently no option to include a single, universal message for multiple signers. Instead, the system requires you to enter a separate message for each individual signer. If the same message applies to all signers, it must be manually copied and pasted into each signer’s message field. We're looking to have a field to allow a message for all signers and avoid copy and pasting.

    3 votes

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  10. It would be great to be able to merge documents and pages from multiple documents within Lone Wolf Transact or Authentisign. At the moment, there is no option to merge or split documents within Lone Wolf Transact.

    3 votes

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  11. This feature request regards expanded commercial reporting that includes more data points for commercial transactions, thus making monthly reporting more useful for internal comp tracking and market analysis.

    3 votes

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    under review  ·  1 comment  ·  Reports  ·  Admin →
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  12. Filter contacts based on those that have or do not have opportunities. I am cleaning up my database and want to bulk archive many contacts, and I want to focus on the ones that do not have opportunities attached.

    14 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  13. Allow creation of text message signatures to be included on outgoing texts.

    16 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  14. Currently Lone Wolf Transact does not allow for Clauses to be saved as Office/Global Clauses. Only created & saved at the Personal Level.
    In ZipformPlus - our Brokerage has 31 PreWritten/Approved Clauses by our PB that our Agents can select from Global Clauses to insert as needed into their Contracts.
    The Transact MCA Level Account can create Global Templates that Agents can access... it should be able to save created Global Clauses as well.

    Form editing in ZipformPlus allows for a field that is typically Numeric or Date based to accept an "override" of Text by quickly hitting the spacebar.…

    2 votes

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  15. be able to filter contacts by last called

    11 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  16. Currently you can only export 500 contacts at a time. For larger databases, the separate downloads then need to be combined. This causes duplicate mailing labels if there is a "relationship" tying two contacts together that then need to be deleted. The current 500 record limit results in extra time and work to get a clean export. Please allow a mailing label export for all records in a filter.

    80 votes

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    under review  ·  11 comments  ·  Contacts  ·  Admin →
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  17. The mail label feature is amazing and the labels come out looking so nice and professional. However, when using BULK MAIL, it is necessary to have an address with a name and "or Current Resident" added to it. Bright MLS has this feature and I am hoping that Command can add this as an export. The ONLY way to use Bulk Mail is to have 'or current resident' added to the name you are sending to. This type of mailing saves us tons of money and rather than exporting to a csv and having to add the column and then…

    9 votes

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  18. Zapier Integration triggers! We need to send contacts and information to kw command with Zapier but can not use Zapier to trigger contacts to Mailchimp, Mailbox Power, and other systems. Why???? Automation is key, and I feel being forced to use API Nation is just wrong when Zapier is free for us. Their really needs to be triggers with Zapier to do such. I have spoken to them, and they say it’s on KW.

    5 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  19. Right now, there is not a filter where agents or consumers can search listings or set up saved searched by filtering by the loan type (filtering by VA, FHA, Conventional, etc). If this could be a feature added, that would be great!

    2 votes

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    under review  ·  1 comment  ·  Websites  ·  Admin →
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  20. 2 votes

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    under review  ·  0 comments  ·  Marketplace  ·  Admin →
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