741 results found
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View Referral Bio Before Sending or Accepting Invitation
When searching for a referral partner, there currently isn’t a way to view their biography until the referral invitation has been accepted by either party. We would like to request the ability to view an agent’s biography prior to sending or accepting a referral invitation, as this would help us make more informed decisions when selecting a partner.
8 votes -
Remove "Branch Nickname" as the name of the cobroker and referral on DAs.
The branch nickname of cobrokers and referral agents is pulling onto DAs instead of the name of the brokerage. This is causing confusion for agents, title companies and MCAs. Agents will put N/A in the branch nickname and it is printed on the DA. Please change the field where the DA is pulling the cobroker info.
11 votes -
Production Reports
Add the ability for agents to see their own production reports in Command. They need to be able to see their production by month, year, and total (especially for year-end tax information).
53 votes -
Details Side Panel in Opportunities Collapsed by Default
Having the Details side panel can be useful, but a lot of the time it needs to be collapsed to see the Opportunity fully.
There should be a toggle in Settings to set whether you want the Details side panel to be opened or closed by default when opening an Opportunity. It would be a great Quality of Life addition to this new layout.
4 votes -
True AI Assistant like housewhisper.ai
So I have come across a really interesting AI product. It's called housewhisper.ai. What it does:
Interaction through text, phone call, or voice memo—no apps or logins needed. It acts as a virtual assistant you speak with naturally.
Updates your CRM, schedules appointments, sets reminders, and sends follow-ups as if you had a live assistant.
This is a huge thing as it bridges the gap between non technology users and power users. It gives the ability to do so many things and doesn't require an app or dashboard to log into. It does need a full API access to do…
6 votes -
Require Reason for Termination of Commission Request
Please ask the agent this question instead of us. This would be helpful so we can get the data in our market center on what is canceling and why. We do not always have the time to call and ask our agents even though we would love to.
This would also hopefully help stop them from terminating a transaction they are trying to change information on if they input something wrong.
48 votes -
See if contact is opening email from the Contact Page
It would be great to see if a contact is opening or clicking on emails (for each email sent) from inside their contact.
20 votes -
Edit a past Activity
I'd like to be able to edit a past activity--for example when I send a text I enter it in activities. Would be great to be able to go back to that activity and update it with comments from the conversation that happens later instead of having to make a new activity.
24 votes -
9 votes
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Filter contacts based on those that have or do not have opportunities
Filter contacts based on those that have or do not have opportunities. I am cleaning up my database and want to bulk archive many contacts, and I want to focus on the ones that do not have opportunities attached.
5 votes -
9 votes
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Both spouses/partners names on mailing labels.
I would like to be able to have mailing labels addressed to both spouses/partners without having to create a 2nd contact. Having a "Mailing Salutation" field fix this.
7 votes -
Remove Opportunity Side Panel
Please remove the new Opportunity side panel and restore the layout to it's previous version prior to the 10/22/25 update. The recent change has made the system less user-friendly. The collapsible side panel that opens automatically takes up space on the right side of the screen, requiring me to close it just to access the document dropdown. The previous layout was much more efficient, with all elements visible on one page and nothing hidden.
3 votes -
IN command- Add ability to filter contacts by tag and date added
I send monthly postcards to contacts with the tag “Postcards.” Each month, I add about 10–15 new people to that tag.
Currently, there’s no easy way to download only those recently tagged contacts without re-downloading and cleaning the entire list again per the specifications of my printer2 votes -
Need the ability to add pdf files to a Contact
With the increasing usage of AI note taking devices that export notes and conversations as a PDF file, agents need the ability to add those notes to the contact. Current note limitation where it takes several paragraphs and turns them into one long mess is useless.
Clean outline and transcription on the pdf will help agents who use these call recording and note taking devices instead of asking agent to type in one thing and have platform try to make it all one long sentence.
2 votes -
Add year back to the Birthday field in command. It appears to have been removed in a recent update.
Add year back to the Birthday field in command. It appears to have been removed in a recent update.
23 votes -
Sharing Folders from Personal Canva to KW Canva
It would be a great feature to be able to share folders from my personal Canva account to my KW Canva account as I transition. Right now, I have to individually share dozens of different projects, and is very time consuming. Could this be something that we partner with Canva to make it easier for agents to transition to their new Canva account?
4 votes -
Email notifications for due Opportunity Tasks
Receive automatic email notifications for due tasks from the Opportunity Task Checklist.
3 votes -
Add Wechat to Marketing Profile
Also include when sharing my business card via the app
8 votes -
User Defined Service Areas in Referrals Profile
Current Issue:
At present, service areas in Command are determined solely by past closings (Rolling 12 months). This creates a major pain point for agents—especially top producers and independent brokerages transitioning to KW—because:It misrepresents service areas – Just because an agent has closed a one-off deal in a certain location doesn’t mean they actively serve that area.
It limits visibility in the Referral Applet – Agents who are new to KW or have past experience in other brokerages cannot showcase their true service areas until they build a closing history within KW. This is frustrating for top agents and…
13 votes
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