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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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819 results found

  1. Be able to paste text into the email campaign set up instead of having to use an email design.

    2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  2. Copy an email campaign from my personal to the group team Command account

    2 votes

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  3. 2 votes

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  4. When a design content is flagged as suspicious, show specifically which word has been marked as suspicious so that it can be removed from the design.

    2 votes

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  5. In Offers & Commissions, in the Terms & Dates section, it asks for the Sale Price and then it asks for Cash amount. I have to use my phone to calculate based on the % entered on the purchase contract. I'd like to simply enter the % and have it auto-calculate the Cash amount based on the Sale Price.

    Conversely, it requests Earnest Percentage (which we don't use). If I enter the Earnest Amount, it will then calculate the Earnest Percentage automatically, which is what I want the Cash field to do!

    5 votes

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  6. 2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  7. The new contingencies feature becomes non-accessible once the Commission Tab is pulled in by the MC. This results in agents receiving contingency emails, even for an opportunity that has closed with a closed commission status.

    21 votes

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  8. Allow the compliance chat via Command App.

    Agents should be able to respond to compliance coordinators using their Command App. This will allow agents to respond quickly while they are busy with their business. Currently they have to sit infront of a computer to respond to these.

    2 votes

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  9. 2 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  10. It would be helpful if Command included a feature allowing users to submit missing neighborhoods for review and inclusion. Currently, some subdivisions, like Cumberland, do not appear in search results. In cases where a neighborhood might have been previously listed under a different name (e.g., Wagner Farms), users have no way to request a correction or update.

    By adding a "Request Missing Neighborhood" button, users could easily report missing areas, ensuring more accurate and up-to-date mapping in Command. This would improve usability for agents relying on precise neighborhood searches.

    Would love to see this implemented!

    4 votes

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    under review  ·  3 comments  ·  SmartPlans  ·  Admin →
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  11. Under "My Profile" "About Me" section - the title "First Date Licensed" to "KW Join Date" or something similar so this field is not confusing. I recently joined but was licensed in 2015. After 9 emails, it was clarified that this field was not at all about my license date, but instead about the date I joined KW.

    This change would reduce/eliminate unnecessary emails and time wasted in the future for others like me that were licensed prior to coming to KW.

    2 votes

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    under review  ·  1 comment  ·  Command App  ·  Admin →
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  12. It is currently a little cumbersome to have go into the edit penicil to make changes to a contact. For instance a quick tag to add, or a client has a number listed from an import, but I have to go into the edit menu to move that number to their main number. It would be nice if we could just click and edit right from the contact and not have to open the edit screen.

    3 votes

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    under review  ·  4 comments  ·  Contacts  ·  Admin →
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  13. I would like to also receive an email when a consumer requests a tour on the Consumer app.

    9 votes

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  14. Other email sites like mailchimp and flodesk offer an option for sending at the optimum time for your database open rate.

    2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  15. May you add the language as an option or the opportunity to select other so that I may type it in?

    2 votes

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  16. 3 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  17. When using the arrows for the next or previous contact the info on the right side (notes, smart plans etc) does not refresh!

    2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  18. When you add a "New Activity" to a contact, and the interaction is a "call", there is no way to add "attempted call".

    In the SMARTPlan version, you're able to drop it down further to be "no answer, left voicemail, etc." but you can't when you add a manual activity.

    Could you allow for a drop down menu so we can actually keep track of how many people we actually connect with?

    5 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  19. Agent María González Expósito requests that, when creating a list in Command, it should not be necessary to manually select the currency and unit of measurement (C.A. or m²) each time.

    She wants there to be a default setting for these fields or, at least, to be able to search more quickly by typing the first letter of the currency, country, or unit of measurement (for example, typing “S” to find Spain).

    Her goal is to streamline the process of creating lists.

    2 votes

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  20. Monthly nurture neighborhood needs to be updated. This is a key way to stay in touch with our past clients and future clients need to be able to input new subdivisions. .........Per KW Our developers are aware this data is now becoming outdated and they are investigating ways to accurate acquire neighborhood information from other data providers.

    5 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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