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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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833 results found

  1. Add a button inside of the contact card that allows you to refer out the contact.

    5 votes

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    under review  ·  0 comments  ·  Referrals  ·  Admin →
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  2. Just like we save the person's photo in our Phone contacts, please can we have an option to save a photo of our customers in Command.

    It would help the many people who are visual learners and great for recognizing faces before names.

    6 votes

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    under review  ·  3 comments  ·  Contacts  ·  Admin →
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  3. Other than the answers article, there is zero indication from Command or through the 'create saved search' process that indicates that a client MUST be registered to you in order to receive the email updates you put them on. This needs to be called out in the creation process or have steps for the client to opt-in or accept the email updates.

    5 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  4. This would be useful to be able to edit the contact columns so that they stay after the page is refreshed.

    3 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  5. I would like to be able to filter my contacts that don't have tasks assigned so that I can assign tasks.

    5 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  6. Would love for there to be some sort of API or Zapier integration for CommandMC. We run ads and do Indeed job postings and it would be AWESOME to let this go direct to the pipeline when they apply/start a smartplan.

    4 votes

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    under review  ·  0 comments  ·  Marketplace  ·  Admin →
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  7. When using Split & Attach PDF, we are required to name the document even though we are also selecting the document name from the pick list...WHY? Why is it necessary to essentially name the document twice? The manual document name doesn't even show up. What is the point?

    3 votes

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  8. Add SmartPlans to Available Columns to appear in SmartView allowing agent to see all SmartPlans contacts are associated with.

    15 votes

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    in the backlog  ·  3 comments  ·  Contacts  ·  Admin →
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  9. This option would save time when uploading documents to Command. In the same way we have access to "DocuSign" and "My Computer." Direct access to Google Drive would make a smooth transfer of documents.

    6 votes

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  10. When you click on the number of appointments held in the report section of, Command we would like it to tell you who is being counted as an appointment.

    2 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  11. When entering an opportunity for a listing, there should be a dropdown box with the sellers address which is pulled from the contact. There should also be the option to enter it manually if needed.

    2 votes

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  12. It would be helpful to be able to list more than 4 addresses per client/ contact.

    4 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  13. I dont know why the tomorrow task was removed, but I used it every day to make sure I was best prepared for the next day. I would ask to bring it back.

    5 votes

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  14. It would be great to have the ability to apply a 'saved search' in Command to multiple contacts. I ran a facebook campaign and as the leads are coming in I want to do the same saved search for each of them; it would be great if the same saved search could be linked to several contacts

    8 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  15. It would be helpful and save time to have a "Create buyer side transaction" button from within command to create a mirror image opportunity that switches the buyer and seller side and adds it to the pipeline.

    This would be in lieu of manually creating a buyer side transaction when the listing agent has both sides of the deal personally or a team member.

    3 votes

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  16. Add the ability to select more than 500 contacts up to the entire database. Currently we can only work with up to 500 contacts at a time. If we are selecting contacts for a mailing label export, 3500 contacts would require exporting them 7 times.

    10 votes

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    under review  ·  4 comments  ·  Contacts  ·  Admin →
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  17. I'd like the ability to put a task to myself in a smart plan that I've put a client on. For example: On Day 1, email goes out to client. On Day 2, a text message goes out to client. On day 3, a task is placed on MY task list asking me to evaluate the effectiveness of this plan, and put any new leads into Opportunities. (At present, an added task would add this task for every client assigned to the plan. I want a single task)

    2 votes

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    under review  ·  1 comment  ·  SmartPlans  ·  Admin →
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  18. When will this be a part of COMMAND?

    2 votes

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    working on it  ·  0 comments  ·  Contacts  ·  Admin →
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  19. I am unable to assign contacts to several neighborhoods that are 5+ years old and well-established in NextDoor. They include Polo Ranch, Fullbrook on Fulshear Creek (see attached), Bryan Crossing, and Pinewood at Grand Texas. I asked help desk how to get neighborhoods updated and they said "there is no two-way connection between NextDoor and Command. We were able to pull neighborhood data from their site once, but have not been allowed to pull any updated data since. If the neighborhood in question is incorrect on Command or kw.com (http://kw.com/) , agent sites, and the KW app, the…

    8 votes

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    under review  ·  4 comments  ·  Contacts  ·  Admin →
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  20. We need to be able to reset a Task List when an opportunity falls through and then goes back under contract. Every Task has to be manually reset right now.

    4 votes

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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