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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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880 results found

  1. Email button on the left side of the page, with inbox & edit functions.

    1 vote

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  2. Brivity has a nuture followup functionality. Agents are expecting to have something like this in Command.

    1 vote

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  3. ISA teammember would like for other team mates to be able to see the full email message she sends out from command to clients. currently she has to add an acitivity with the full email text so that other agents can read it and be in the loop. She cold calls the leads so what she emails needs to be visible to the agent members.

    1 vote

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  4. Update Presentation Templates based on value squared content

    1 vote

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    0 comments  ·  Designs  ·  Admin →
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  5. Late in the day on the app, today's birthdays disappear and tomorrow's birthdays show up.

    1 vote

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  6. Rainmaker wanted did see ALL contacts but default filters are applied. She doesn't like having to tap to remove the filters as it adds extra steps.

    1 vote

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  7. Rainmaker removed default filters and closed app. When she went back into the app, the filters were back in place.

    1 vote

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  8. When linking a contact or opportunity to a task, it would be great to be notified if the domain is missing information
    (e.g. Task created "Email Clay about documents" and 'Clay' is linked as a contact, but there is no email for Clay)

    1 vote

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  9. Agent would like to add neighborhood to a contact when they submit their info through a paid ad for a listing. This would automate connecting to the client to relevant.
    Agent also mentioned wanting to take any bulk action on a contact (e.g. taging) via SmartPlans.

    1 vote

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    0 comments  ·  SmartPlans  ·  Admin →
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  10. 1 vote

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    0 comments  ·  Referrals  ·  Admin →
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  11. I want an easier way to understand if my ad is doing well or not

    1 vote

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    0 comments  ·  Campaigns  ·  Admin →
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  12. It would be good to be able to create a landing page that has the option for recipients to checkmark certain items to download for free.

    EXAMPLE: After a positive call with a FSBO, we might just send them this email that has a link to a landing page. Once they click that link they are taken to a page that has 5-10 options for free download "free open house guide, free facebook/instagram posts, free listing flyer designs, free custom eflyers, free emarketing plan... etc." Then the user can checkmark which items they want to download. Once they finish checking…

    1 vote

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  13. Currently the KW Neighborhood Nurture Emails get sent early in the morning, usually around 2am. Please update the SmartPlan to allow time of day that is preferred.

    3 votes

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  14. It would be SO nice to just put in a bunch of tasks line by line by pressing enter. Due date and additional notes can be added after or you can default to due date today. Would be so nice to be able to just enter into a list quickly items due for today while brainstorming.

    3 votes

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  15. This is essential functionality for team leaders who have both residential and commercial teams. The reality is many commercial clients look down on agents who brand with the residential team. Because Command does not yet have the functionality to have two (2) Command sign-ins for the same team leader, it forces differently branded teams to use the same instance of Command. This makes tracking opportunities, data and information separately in Command for the business more challenging. Please create an ability to have two separately branded Command sign-ins for the same team leader. This would be a tremendous help for the…

    3 votes

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  16. The only way to determine what associate training is needed in the sales process is to examine conversion rates from contact to appt to contract to close. These fields already exist in Command. Why doesn’t command calculate these crucial ratios automatically from agent supplied dates? Or similar? The framework is already here and it is quite silly that Command wouldn’t automatically calculate these ratios which have THE MOST DIRECT IMPACT ON AGENT INCOME than any other metric. Please add this function because right now I believe the vast majority of KW Agents don’t even know what a conversion ratio is…and…

    3 votes

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  17. The Recently Active link takes you directly to all of your contacts instead of showing you the recently active contacts in your database.

    1 vote

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  18. Please bring back the Recently Added/Updated section at the bottom of the homepage of answers.kw.com. This was a great place to keep up to date with things added to KW products and learn about them.

    2 votes

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  19. On the "About Me" page, I think that section should be above the "My Details" page because the about me section is more relevant than languages spoken/what market center you are on etc. I think it will pull people in if the order is swapped.

    1 vote

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  20. You have all of the saved searches limited to sending immediately or only at 9AM on Monday. I want to pick the day of the week that it sends!

    2 votes

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