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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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880 results found

  1. Add more addresses to the Contacts applet.

    2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  2. Create a mileage tracker within the KW Command App so agents can log their business miles for their car. Or perhaps integrate a 3rd party mileage tracker.

    1 vote

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  3. Adding the ability to upload a file along with the description through "Notes" on each Contact Profile.

    12 votes

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    under review  ·  13 comments  ·  Contacts  ·  Admin →
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  4. 1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  5. Right now I have to create a room outside of command in order to pull tax information. This should also be included when I create a room from command.

    4 votes

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  6. When an agent leaves a team, contacts assigned to that team member need to be reassigned to the rainmaker automatically.
    Often times a team forgets or doesn't know this needs to happen, then emails may go out from Smartplans that look like they come from that agent even though they are not on the team anymore.

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  7. In the notification settings we can set notifications for a property inquiry or a note on a collection, but not if someone favorites a property. This is very useful info that we need.

    3 votes

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  8. Recently Active should include contacts who have communicated by responding to a Smart Plan Twillio text or email. Recently active should also include contacts where an agent has "Added an Activity" for that contact. This will help agents know what prospects are most active beyond just website visits.

    2 votes

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    under review  ·  0 comments  ·  Homescreen  ·  Admin →
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  9. Team Rainmakers/Admins would benefit from being able to filter through our opportunities by "Assignee". Right now you can only filter by owner or tag. On teams the "owner" will always be the Rain Maker. Making an assignee option to filter through would be extremely helpful for teams with 3 or agents or teams that have a high volume of units.

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  10. If someone goes to my website and starts typing in their street address, they should not have to scroll through literal PAGES of other partial matches for an address before finding their address.

    No other real estate website does it this way.

    i have attached multiple screen shots for the same address search for an example.

    5 votes

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    under review  ·  3 comments  ·  Websites  ·  Admin →
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  11. Please make Bulk delete contact tag in command settings. If someone accidentally chooses to allow a cateogry to upload as a new custom tag when uploading a spreadsheet they may end up with hundreds of custom tags in their drop down lists. Then to delete the custom made tag they have to delete each one individually in command settings instead of a bulk delete option.

    6 votes

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    under review  ·  2 comments  ·  Settings  ·  Admin →
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  12. Save searches should be enabled for all Contacts despite of them using the KW App. Just like Matrix, Flex, Brivity, Chime, Top Producer and other CRM's. As of now, if the contact does not use the App, the save search will NOT go out.

    1 vote

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  13. Right now inside designs, you can only either use the templates preuploaded in their by KWRI or the 3rd party design applet. It would be nice if Market Centers could create their own templates such flyers for market center events, custom Facebook cover photos, etc. for our agents to use so we don't have to refer them to either Canva or design them ourselves for them.

    2 votes

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  14. So my broker told me she wanted a better layout for our vendors list.(We currently have an excel spread sheet) I began playing around in command and found that even though we put our vendors contact info in command with a description of what they do the what the do part in the description wasn't searchable in contacts. For instance if i needed a window reapairman i can't just type window and it pull up my contacts for my window repair vendors. I wanted to know what made information searchable in command. I tried making a smart view for all…

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  15. Please keep workinng on advanced filters. They are almost there, but I cant confidently make the switch from our current CRM until 2 things happen:

    1. "and" should be customizable to "and"/"or" between query lines

    2. "notes" should be a searchable option in the drop down. I use this weekly to find notes I know were added multiple times, like which three people talked to me about x listing last week, etc.

    3 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  16. update command for when youre choosing neighborhoods to add your client so that instead of manually clicking each neighborhood to have a range for us to make a shape over the map.

    4 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  17. Using smart plans as the property goes under contract and moves through the stages, the ability for command to email the transaction side (seller) status or reminders throughout the transaction

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  18. I’m receiving automated texts through my twilio account. These texts are many characters to include emojis. There are consuming my credits. How do I block that number from using all my credits.

    3 votes

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  19. For how important this tab is, it should not be very deep in settings under four different drop-downs. It should be just under the persons name next to settings on the command main portal..

    5 votes

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    in the backlog  ·  2 comments  ·  Settings  ·  Admin →
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  20. There is a 90MB file size limit for video in a Facebook ad in the new paid ads experience. This eliminates most videos without dropping the resolution and bitrate. If you run an ad directly through Facebook there is a 4GB limit. That's 16 times more video if you run it directly through Facebook.

    2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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