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Command


Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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860 results found

  1. When you click on the number of appointments held in the report section of, Command we would like it to tell you who is being counted as an appointment.

    2 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  2. When entering an opportunity for a listing, there should be a dropdown box with the sellers address which is pulled from the contact. There should also be the option to enter it manually if needed.

    2 votes

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  3. It would be helpful to be able to list more than 4 addresses per client/ contact.

    4 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  4. I dont know why the tomorrow task was removed, but I used it every day to make sure I was best prepared for the next day. I would ask to bring it back.

    5 votes

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  5. It would be great to have the ability to apply a 'saved search' in Command to multiple contacts. I ran a facebook campaign and as the leads are coming in I want to do the same saved search for each of them; it would be great if the same saved search could be linked to several contacts

    8 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  6. I'd like the ability to put a task to myself in a smart plan that I've put a client on. For example: On Day 1, email goes out to client. On Day 2, a text message goes out to client. On day 3, a task is placed on MY task list asking me to evaluate the effectiveness of this plan, and put any new leads into Opportunities. (At present, an added task would add this task for every client assigned to the plan. I want a single task)

    2 votes

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    under review  ·  1 comment  ·  SmartPlans  ·  Admin →
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  7. I am unable to assign contacts to several neighborhoods that are 5+ years old and well-established in NextDoor. They include Polo Ranch, Fullbrook on Fulshear Creek (see attached), Bryan Crossing, and Pinewood at Grand Texas. I asked help desk how to get neighborhoods updated and they said "there is no two-way connection between NextDoor and Command. We were able to pull neighborhood data from their site once, but have not been allowed to pull any updated data since. If the neighborhood in question is incorrect on Command or kw.com (http://kw.com/) , agent sites, and the KW app, the…

    8 votes

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    under review  ·  4 comments  ·  Contacts  ·  Admin →
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  8. We need to be able to reset a Task List when an opportunity falls through and then goes back under contract. Every Task has to be manually reset right now.

    4 votes

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  9. Command Contacts should allow us to use the same email address for more than one client. We have several clients who are couples that share the same email address.

    5 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  10. Current opportunity shows <Listings> / <Buyers> / <Leases>. The third classification requires further selection of <Tenant> or <Landlord>. That is non-intuitive and confusing if <Landlord> is needed. Changing the main classification for leases to parallel that for sales elminates the problem.

    2 votes

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  11. It would be great to have a pixel that we could install to our own websites (not the KW provided websites). Follow up Boss has this feature and it's wonderful. Let's implement to Command too, please!!

    10 votes

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    under review  ·  3 comments  ·  Websites  ·  Admin →
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  12. This would be a GREAT feature for doorknocking and pop-bys. The ability to see which homes I have in my contacts and which I need to have added. It also gives us the ability to easily add notes to the database as we go door to door!

    8 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  13. It would be helpful if we could read the email a Contact sent in Command, instead of having to go search it in my email. For example, I set up a smart plan and I've had clients respond, but I can't read their responses in Command.

    7 votes

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  14. This company raves about DTD2. That being said how about we have a KW Created Smart plan Much like the birthday smart plan, Monthly neighborhood nurture, and the home anniversary that uses the AI to effectively schedule a task for the next corresponding day for that specific DTD2 task. Whether it may calling, texting, emailing, or sending a postcard.

    Tips: Each smart plan should be dedicated to one thing

    • One for Calling
    • One for texting
    • One for Email
    • One for Postcards

    All to keep up with the models for DTD2 and because not all agents are at the same level…

    5 votes

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    under review  ·  2 comments  ·  SmartPlans  ·  Admin →
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  15. There is currently an API Nation intregration for Follow Up Boss that works with personal Command, but the large majority of Follow Up Boss users are teams. As an MCTT, I see this as the biggest stumbling block for teams that would like to use both Follow Up Boss and Command.

    3 votes

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    under review  ·  1 comment  ·  Marketplace  ·  Admin →
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  16. I usually have to merge multiple PDFs into one file in order to upload it. I would love the ability to add multiple attachments to any category without having to make it into a single PDF

    4 votes

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  17. The ability to pin a note to the top of the note page that has important information in it that you can quickly see without searching through the notes for it.

    16 votes

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    under review  ·  4 comments  ·  Contacts  ·  Admin →
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  18. For contacts, Command requires us to create separate contacts for spouses. That is double the work and most of the time results in contacts with limited detail. We can just create one contact and input both names (i.e. Jason and Jan Smith). Then we only have one contact. However for e-mails, it removes the word "and". If we could do a merge field for Full name rather than just First and Last, it would pick up on the word "and". Then we wouldn't have to create separate contacts for both spouses. When creating an opportunity, you would just add the…

    3 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  19. Would be super helpful to be able to send out Quarterly Ezine (or parts of it) in bulk email with smart plans. Currently can only add email templates from Designs.

    3 votes

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    under review  ·  1 comment  ·  SmartPlans  ·  Admin →
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  20. It would be very helpful to have folders for smartplans. In "My Smartplans" if you have more than one smartplan used for one group of people for instance that could be a folder called "Buyers" for example. This would streamline the smartplan page and ensure that you don't accidentally add someone to the wrong smartplan.

    22 votes

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