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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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832 results found

  1. Add Specific Property Address or Open House Tag, then Trigger 8x8 for Open House Sign ins

    1 vote

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    under review  ·  2 comments  ·  SmartPlans  ·  Admin →
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  2. Currently we are able to create a custom field in command based on a category created by the user. However this option can only be viewed under the individual contact card. From the contact dashboard there should be a way to filter through custom fields using the advanced or basic filters and the column should be Clickable so these same contacts can be sorted based on but not limited to ascending, descending, newest, oldest etc. Finally the ability to bulk tags these contacts based on custom fields should be available too.

    9 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  3. It is currently a little cumbersome to have go into the edit penicil to make changes to a contact. For instance a quick tag to add, or a client has a number listed from an import, but I have to go into the edit menu to move that number to their main number. It would be nice if we could just click and edit right from the contact and not have to open the edit screen.

    2 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  4. The Lead Sources ring chart needs to reflect ALL leads for the time period so it matches a Contact find OR the Sources report needs to note that it's only reflecting the TOP 10 sources. It is not clear from just looking at the report right now.

    3 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  5. When I schedule an event from command in google calendar it would be very helpful if that event would show in timeline or tasks rather than having to create a second record to show the meeting.

    23 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  6. Allow an agent to import team tags instead of having to create the same tag in the agent account.

    3 votes

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  7. Make it ok to put the same phone number on multiple contacts. That is a reality that should be addressed.

    3 votes

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  8. We currently have the ability to enter our google analytics tag and track website information using the google anayltics app. In order to track user id information from the google analytics tag, we need the ability to edit the header tag on each page. We can currently only do that if we are building a custom page but not on any other existing pages like the homepage.

    Collecting this information would be very helpful. An example of what we would need to edit:

    gtag('config', 'TAGID', {
    'user
    id': 'USER_ID'
    });

    7 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  9. Allow the ability to add more than one relationship connection. For example an entire family buying together.

    3 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  10. When running a new Paid Ad Program, we can create a custom tag for the leads. However, we are unable to choose the color for this custom tag. It will reduce steps and friction if we could choose the custom tag color like we can elsewhere in Command. Going back to settings then navigating to the Edit Tags section is a lot of extra clicks.

    10 votes

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    under review  ·  1 comment  ·  Campaigns  ·  Admin →
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  11. Tasks needs a calendar view, the list view isn't very visual on what my schedule really looks like.

    3 votes

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    under review  ·  1 comment  ·  Tasks  ·  Admin →
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  12. 2 votes

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  13. 2 votes

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  14. The ability to add and remove Contacts from Email Lists from within the Contact Card. If timeline shows emailed failed, why make agent go through Campaigns and the lists to remove? If agents can see the Email Lists a Contact is on currently and want to add to existing list, add from Contact.

    11 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  15. Shortly after the security breach it seems recaptcha v2 was deployed. I believe v3 would be a much more user friendly and more secure method to confirm a user is not a bot.

    Also, I just received probably the most jenky MFA I've ever seen in which the system challenged me for a code it had emails to my recovery email. In this day and age of authenticator apps and tokens I would much prefer something that was actually secure rather than relying on SMTP and the delay of emails. The other suggestion was to text the code, which I…

    1 vote

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    under review  ·  2 comments  ·  Websites  ·  Admin →
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  16. This Idea would be for both Recruits and Associates. Command has access to the Productive app and it is extremely helpful. Many of our offices use the Command side to run our associates because it has more useful applications such as productive. From a risk, compliance, and productivity standpoint, having PRODUCTIVE in Command MC would be highly beneficial. It can record our calls and have a AI summary of the call uploaded into our contact card with the calander appointments and the tasks that need completed as well as soon to be released email follow up. This is a no…

    6 votes

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    under review  ·  0 comments  ·  Marketplace  ·  Admin →
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  17. example: select contact A and B who are linked as spouses with same address and export them. on the export sheet you get the contacts selected and any other contacts that are linked as relationship to contact A or B who have an address. So the user is trying to just get labels for their couples, but then any sons, fathers, cousins, etc of those contacts are exported as well if they have an address. it is exported as a separate label, but it is confusing to agents as they didnt want those people exported. it would make more sense…

    15 votes

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    in the backlog  ·  2 comments  ·  Contacts  ·  Admin →
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  18. 2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  19. Expand the options for Relationships. Some key relationships are missing in the drop down. It would be beneficial for Command users to be able to note Relationships such as : FRIEND, ROOMMATE, CO-WORKER.

    3 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  20. I would love the ability to upload PDFs into a contact. Buyer Agreements and Referral agreements could be held here.
    On the side with all the tabs, just have one that says "Uploads" or "Documents"

    3 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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